Talking HealthTech

In this episode of Talking HealthTech, Peter Birch speaks with Dr Heidi Baker, an emergency specialist and paediatrician at Podhealth in New Zealand.
The episode explores the intersection of clinical practice, digital health adoption, and technology-driven approaches to supporting neurodiversity and developmental paediatrics across New Zealand.
Dr Heidi Baker shares her journey as a clinician and business owner, including her transition from emergency medicine to paediatrics and her experiences in setting up a tech-enabled health service.
She also discusses her adoption of AI scribe solutions to improve clinical documentation and strengthen patient connections.
The conversation dives into the challenges of balancing hands-on patient care with running a private practice, offering honest insights into delegation, workflow, and the emotional demands of generalist medicine.
The episode also provides an in-depth look at how digital tools can transform the consultation room, allowing clinicians to spend more time engaging with patients and less on administrative tasks.
Key Takeaways
🌏 Combining emergency and paediatric care can broaden a clinician’s skillset and approach to teamwork.
🧑‍💻 Setting up a digital health business requires clinicians to delegate non-clinical tasks, leverage tech platforms, and trust others with complementary skills.
💡 AI scribe technology is enhancing patient-clinician interaction, reducing admin burden, and enabling better capture of non-verbal cues and clinical details.
📝 Transparent communication and consent processes support the adoption of AI documentation tools in clinical practice.
🔒 Trust, data control, and careful selection of tech vendors are essential for upholding patient confidentiality and clinician confidence in digital solutions.
Timestamps
00:02 – Dr Heidi Baker's background and roles
00:49 – Paediatrics and neurodiversity focus
01:13 – Skills from emergency medicine
03:17 – Starting a business as a clinician
04:13 – Choosing technology stack
06:49 – Delegating and managing capacity
07:48 – AI scribe adoption journey
09:51 – Transition and patient communication
11:47 – Benefits and workflow changes
13:49 – Impact on patient care and non-verbal cues
16:18 – Advice for clinicians starting with tech
18:47 – Balancing tech trust and regulation

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In this episode of Talking HealthTech, Peter Birch speaks with Julie Hoare, VP and Regional General Manager for APAC, Angela Ryan, Lead Healthcare Executive for APAC, and Amita Malik, Senior Director and Health Sciences Product Manager at Oracle Health and Life Sciences.
Together, they explore the evolution from Cerner to Oracle Health and the addition of Oracle Health Life Sciences, highlighting how these changes are shaping clinical trials, healthcare research, and patient care in Australia.
The conversation examines the challenges facing clinical trials, including fragmented systems, slow recruitment, and complex regulatory processes, and how data and AI are being used to address these issues.
The episode also covers the practical application of AI, the importance of trust and governance in digital tools, and the future direction of Oracle Health and Life Sciences in the region.
Key Takeaways
🧩 Fragmented healthcare and research data remain a barrier to efficient clinical trials and patient outcomes, highlighting the need for unified platforms.
🤖 AI and analytics are being used to automate patient-trial matching, improve data quality, and accelerate research outcomes.
📊 Leveraging existing EHR data can transform organisations from record-keepers to research-ready institutions, facilitating faster drug development.
💡 Building trust in AI adoption is essential, emphasising the role of clinician validation and evidence-based implementation.
🌏 Oracle Health is actively collaborating with industry and government to advance the safe, effective use of AI and unified data in health.
Timestamps
00:00 – Introductions & episode overview
03:23 – Challenges in clinical trials in Australia
07:54 – The evolution from Cerner to Oracle Health
12:59 – AI’s role in healthcare data & trials
18:06 – Clinical and practical use cases of AI
19:56 – Building trust in AI and digital tools
25:20 – AI Centre of Excellence and future directions
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The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here
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In this episode of Talking HealthTech, Peter Birch speaks with Steve Gomes, Executive Director at Rauland Australia and New Zealand.
They discuss the evolution of Rauland’s concentric care platform and how it has been integrated into a variety of healthcare environments.
The conversation explores critical communication, optimising clinical workflows, and strategies for implementing technology in both new and existing hospital facilities.
Peter Birch and Steve Gomes also discuss data-driven approaches to enhancing patient outcomes and operational efficiency across hospitals and aged care.
They dive into real-world examples of how Rauland’s concentric care platform reduces delays, improves patient flow, and supports staff, giving listeners an inside look at the practical impact of digital transformation in healthcare.
This episode was recorded virtually, following up from a previous in-person interview at Rauland’s offices.
Key Takeaways:
🩺 Integrating multiple systems for streamlined clinical workflows, reducing silos in hospital settings
📱 Rauland’s Reach messaging solution manages mission-critical alerts and closes communication loops
🏥 Technology adapts to existing hospital infrastructure to bring visibility and operational improvements
📊 Data from digital journey boards helps reduce patient length of stay and optimise resource allocation
🌏 Enterprise thinking supports consistency and scale across hospital networks, benefiting support and cybersecurity
Timestamps:
00:00 – Introduction & context
00:39 – Concentric care platform updates
02:04 – Rauland’s platform overview
03:10 – Mission-critical messaging
06:21 – Clinical workflow and emergency department example
08:25 – Deploying technology in established hospitals
11:54 – Impact in rehab and aged care
14:07 – Emergency department operations
16:33 – Importance of uptime and reliability
17:16 – Enterprise thinking across hospital networks
19:01 – Economies of scale with deployment
20:17 – Roadmap for Rauland in 2026
22:17 – Advice for hospital decision makers

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The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here
In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech.

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In this episode of Talking HealthTech, Peter Birch speaks with Dr. Mina Baumgarten, Head of Business Process and Care Innovation at Vivantes, Dr Dennis Rausch, Chief Medical Officer at Dedalus, and Vinod Seetharaman, CMIO for ANZ at Dedalus.
The conversation examines the challenges and strategies involved in large-scale digital health transformations, highlighting the long-standing partnership between Vivantes and Dedalus.
It also explores the implementation of electronic medical records, the shift from traditional vendor relationships to collaborative transformation partnerships, and how lessons from Europe can inform Australia’s digital health journey.
The discussion provides insights into interoperability, digital maturity, workflow optimisation, and the use of AI to support clinicians.
It highlights real-world examples of successes and challenges, demonstrating approaches to building sustainable, adaptable, and effective digital health systems.
Key Takeaways
🚀 Digital transformation relies on strategic, collaborative partnerships rather than basic buyer-vendor relationships.
🏥 Unifying multiple hospital sites under one digital system boosts scalability and efficiency.
🧩 True interoperability requires integrating numerous IT platforms to support complex care environments.
🤖 AI and automation are being used for clinical decision support, monitoring, and enhancing patient safety.
📊 Rigorous evaluation of digital and AI solutions is essential, prioritising real-world demand, measurable benefits, and strategic alignment.
Timestamps
00:00 — Introduction
01:17 — Vivantes health system overview
04:40 — Dedalus' long-term partnership history
09:06 — Key elements of digital infrastructure
17:53 — Interoperability challenges in Australia
20:48 — AI and automation use cases
25:17 — Innovation implementation standards
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The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article Here
In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech.
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In this episode of Talking HealthTech, host Peter Birch speaks with Paul Eleftheriou, Principal and Co-Lead of Digital Health at Nous Group, and Rhonda Morton, Australian Director for Strategy and Partnerships at Streamliners, about the role of clinical pathways in modern healthcare.
The conversation explores what clinical pathways are, why they are important, how they interact with technology like medical records, e-referrals, and AI tools, and how they can address inefficiencies and improve patient and clinician experiences across Australia.
The discussion also dives into the challenges of translating evidence into practice, the impact of fragmentation in the health system, and the critical role of workforce engagement, leadership culture, and patient-centred design.
The conversation provides practical insights into how clear, collaborative clinical pathways can reduce clinician burnout, promote health equity, and create a foundation for safe, smart digital innovation.
It examines how evidence-based pathways interact with technology such as electronic medical records, e-referrals, and AI tools, and explores strategies to overcome system fragmentation while improving consistency, efficiency, and patient-centred care across healthcare settings.
Key Takeaways
✨ Clinical pathways standardise care, providing consistent, evidence-based guidance for clinicians and supporting a seamless patient journey across fragmented health systems.
🤝 Integrating clinical pathways with digital tools improves communication, reduces inefficiencies, and helps prevent patients from falling through the cracks in a federated healthcare environment.
📉 Pathways can address “hidden taxes” on the system, such as unnecessary tests and duplicated processes, unlocking both cost savings and safer care.
👩‍⚕️ Effective pathways reduce clinician burnout by delivering point-of-care tools that streamline decision-making, and must be co-designed with both workforce and patient needs in mind.
🤖 Solid foundational systems are needed before leveraging advanced technologies like AI, ensuring that any innovations support, rather than overwhelm, clinicians and patients.
Timestamps
00:00 — Introduction
00:36 — What are clinical pathways?
04:49 — Clinical pathways analogy: restaurants
06:09 — Pathways as patient journeys
07:42 — Digital’s role and “filling the cracks”
12:09 — Inefficiencies and hidden taxes
16:58 — Interoperability vs. care pathways
24:12 — Clinician burnout and enabling workforce
28:04 — AI, tech foundations, and implementation
41:20 — Future directions for Streamliners
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The full article and extended show notes for this episode are available inside the THT+ Community here: View Full Article
In the THT+ Community, our members keep the discussion going, share perspectives, and unpack what this episode actually means in practice with other people working in healthtech.
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