Great Business Stories

Hsieh sold his first company when he was just 26 years old for $265 million. He then built Zappos into an online retailing giant from zero revenue to $2 billion dollars and in doing so he really did revolutionise online business by offering the type of customer service that was unheard of back- free shipping both ways, 365 day returns. He wrote a book that that stayed at number 1 for 27 weeks, and put $350 million dollars of his own money into redeveloping downtown las vagasBut behind the success was a man chasing something he could never quite catch—trying to engineer happiness, and this became an obsession that consumed him.

This is the amazing story of Yoshiaki Tsutsumi (tsoo-TSOO-mee)- who for 4 years solid from 1987-1990 was ranked the richest person in the world, the most powerful and probably revered business person in Japan throughout the 70’s and 80’s. And yet for all his wealth and power, there is very little known about him- but what we do know his rise and very public fall- because there is a big fall, make for a fascinating story- it’s a cracking episode - enjoy

I’m being a bit flippant here because this is a guy who worked hard for his money- he became a millionaire at 31 and then proceeded to build a company that had the most successful IPO opening day in history up to that point, and within 9 months of that IPO he sold the company for $5.7 billion becoming a billionaire- yet astonishingly at the time of the sale that company has revenues of just $40 million. How did he manage that?He then did what every sports fan would dream of doing and bought his favourite basketball team and turned them from also-rans into champions. He hasn’t been lucky all of the time- he’s had tussles with the SEC, got caught up in the #metoo movement, missed out on an investment that could have netted him $4.75 billion, but through Shark tank and other high profile investments, he’s now being mentioned as a potential presidential candidate for 2028. It’s a fascinating story- enjoy.

2001 was Sam Waksal’s year.Seven years after discovering Erbitux — the so-called wonder drug — everything seemed to be falling into place. The drug had made it onto the cover of Business Week, Waksal’s company ImClone’s stock was at record highs, and he was living like a celebrity. There were photographs of him with Mick Jagger, Lorraine Bracco, Matthew Modine. He was best friends with Martha Stewart, dated her daughter Alexis for years, and he’d just sold $111 million worth of shares.To anyone watching, Waksal looked like the golden boy of biotech — a scientist-turned-successful entrepreneur. But within months, he’d be kicked out of his own company, under federal investigation, and eventually sent to prison — dragging others, most famously Martha Stewart, down with him.And of course that moment didn’t come out of nowhere. It started years earlier, and to understand how he got there, we have to go back to the beginning.

It was the autumn of 1996. Jeff Bezos had just raised eight million dollars, putting Amazon’s valuation at around sixty million. Revenue that year was $15.7 million, small yes, but growing at a huge rate and it had caught the attention of two men who’d built an empire out of books the old-fashioned way — Leonard and Stephen Riggio, founders of Barnes & Noble.Their chain was the heavyweight of American bookselling: hundreds of superstores, nearly two billion dollars in annual sales, and a reputation for crushing smaller rivals.That autumn, the Riggio brothers invited Jeff Bezos to dinner in New York for what was described as a frank but cordial conversation. They told him they admired what he’d built, acknowledged that Amazon had the early lead online. But, they said plainly, if Barnes & Noble launched its own e-commerce site, their scale and publisher relationships would allow them to “surpass Amazon easily” in both selection and price.They floated alternatives — a partnership, maybe a strategic alliance, maybe for Bezos to lead Barnes & Noble’s online strategy.Bezos declined. Steve Riggio left the dinner unconvinced and said after the meeting. “That purely virtual model won’t cut it in the long term.”Now… to understand how Bezos ended up across the table from the biggest booksellers in America just over a year after setting up Amazon, you have to go back to where it all began.