Beyond the Horizon: Future-Focused MSP Insights

• Beyond the Horizons: Business Learnings from the UK’s M&S and Co-op Hacks

  In this special edition of Beyond the Horizon podcast, head security expert Lewis Pope takes a deep dive into recent high-profile cyberattacks in the UK — particularly those affecting Co-op and M&S. He analyzes what happened, who's behind the incidents, and what businesses can learn from these attacks to bolster their own cyber resilience.Key Topics Covered:Rapid Incident Response: Insights into how swiftly Co-op reacted, with prepared public statements almost immediately after the breach.The M&S Cyberattack: Discussion on whether exploited vulnerabilities were previously known and patchable.Ransomware Groups in Focus: In-depth exploration of DragonForce and the Scattered Spider group — their tactics, trends, and what makes them notable.Lessons for Business Leaders: Critical takeaways for organizations on preparedness, patching, response protocols, and interdepartmental coordination (e.g., involving HR in resilience planning).Wider Resilience Threats: Exploration of physical infrastructure vulnerabilities like undersea cable threats and recent power outages in Europe, and how freak weather and climate shifts intersect with cybersecurity.Lewis emphasizes that resilience isn’t just a technical issue—it’s an organizational one, requiring involvement from abroad range of departments including HR, facilities, IT, and executive leadership. Cybersecurity today is about more than just prevention. It’s about response readiness, cross-functional resilience, and understanding the expanding threat landscape—both digital and physical. N-able also produces Now That's It: Stories of MSP Success. This Podcast explores stories of how leading MSPs and other Channel leaders built their businesses, and how they overcame the challenges they faced to get to where they are today. Inspiring, educational, and often heartfelt this is a must for anyone looking to build their own business. You can listen to Now That's It on your favourite streaming service or watch it on YouTube.Disclaimer: This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors. The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe. All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements. https://www.n-able.com

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• Evolving MSP Go-to-Market Strategies

  In this week’s Beyond the Horizons podcast, N-able’s VP of Partner Experience, David Weeks, explores how go-to-market strategies are shifting for Managed Service Providers MSPs. As MSPs grow past the $10 million revenue mark, many are embracing white-labeling and third-party services to scale faster and meet client demands with specialized expertise. David outlines the critical differences between co-managed and co-partnered service models and explains how MSPs can strategically evolve their business by forming deeper partnerships with clients — even earning seats at board meetings.He discusses the changing mindset required to overcome hesitation toward outsourcing key services and emphasizes the importance of building ecosystems through partnerships rather than trying to do everything in-house. The conversation also touches on market maturity trends globally, post-COVID shifts in MSP-client relationships, and how co-managed/co-partnering strategies are influencing higher valuations from private equity firms.David leaves listeners with a powerful reminder: Know where you fit in the customer's strategy and focus on being a true business consultant, not just a technology vendor.Key Topics Discussed:White-label and third-party service models for MSPsCo-managed vs. co-partnered service structuresOvercoming fear of losing control through outsourcingBuilding stronger revenue streams via strategic partnershipsWhy MSPs over $10M are more aggressive with third-party augmentationThe impact of COVID-19 on customer demand and market evolutionHow ecosystem thinking drives growth and opportunityGlobal differences in adoption: U.S., Europe, Nordics, South AfricaIncreased private equity interest based on co-managed/co-partnering contractsWhy MSPs must evolve from technical vendors to strategic advisorsN-able also produces Now That's It: Stories of MSP Success. This Podcast explores stories of how leading MSPs and other Channel leaders built their businesses, and how they overcame the challenges they faced to get to where they are today. Inspiring, educational, and often heartfelt this is a must for anyone looking to build their own business. You can listen to Now That's It on your favourite streaming service or watch it on YouTube. https://www.n-able.com Connect with N-able: Facebook: https://www.facebook.com/NableMSP/ LinkedIn: https://www.linkedin.com/company/n-ableTwitter - https://twitter.com/Nable  Disclaimer: This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors. The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe. All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements. https://www.n-able.com

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• March 2025 Security News and Microsoft Patch Tuesday Update

  In this month’s cybersecurity news breakdown, Head Security Nerd Lewis Pope offers a critical overview of current threat activity, nation-state actor updates, and essential guidance for IT professionals and MSPs. This episode also includes a comprehensive look at March’s Microsoft Patch Tuesday and highlights several vulnerabilities and advisories that demand immediate attention. In This Podcast, You Will Learn:How Silk Typhoon is shifting to target cloud environments and MSP supply chainsWhy low-tech attacks like QR-code-based mail extortion are bypassing traditional controlsThe security risks of VMware CVEs and VM-to-host escape exploitsThe importance of monitoring for “Living off the Land” remote tools used in ransomware campaignsWhy old CVEs from as far back as 2018 are still active—and how poor patching practices allow itWhat "Pastejacking" is and why it's now a rising threat vector in user-targeted attacksThe details and implications of March's Patch Tuesday, including 6 zero-day vulnerabilities and 137 deployment packagesThe risks of running unsupported Windows OS versions and how they accumulate unpatched vulnerabilities over timeKey Microsoft Patch Tuesday Highlights for March 2025 (16:24):59 vulnerabilities addressed (56 new), including: 6 Zero-days under active exploitation 7 Critical vulnerabilitiesEmphasis on patching important-rated zero-days, not just "critical" scores1218 deployment combinations needed—highlighting the complexity of enterprise patchingImportant fixes for:USB printer issues on Windows 10/11CVE-2025-24983: Win32k EoP vuln on older systemsWindows Cryptographic Services bypass (CVE-2024-3098)Extended impact of CVE-2024-49116 to more Windows Server versions Windows Server 2022 patch may hang at 100% for extended periods—monitor closely Disclaimer: This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors. The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe. All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements. https://www.n-able.com

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  24:14
• Beyond the Horizon – Backup Gets Smart

  In this behind-the-scenes conversation from Empower 2025 in Berlin, your hosts catch up with Stefan to unpack what's new and what’s next for cloud-based data protection, automation, and AI in the MSP space. From executive summary reports and billing APIs to Google Workspace backup and AI-powered recovery assurance, this episode is packed with insights for MSPs aiming to drive efficiency, reduce risk, and scale smarter.Whether you're navigating cloud migrations, looking for ways to simplify invoicing, or just curious about the future of SaaS protection — this quick but impactful episode has you covered.What You'll Learn:Why automation and efficiency are top priorities for MSPs globallyHow new billing APIs in Cove Data Protection are saving technician time and integrating with PSA tools like Halo & RoostThe rise of SaaS backups – with Google Workspace and Unitrends on the roadmapWhy cyber resilience now means more than just backups: anomaly detection, honeypots, config monitoringHow AI is improving recovery accuracy — without writing your checks for youA sneak peek at hosted recovery and what it means for DRaaS in 2025Disclaimer: This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors. The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe. All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements. https://www.n-able.com

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  20:30
• Day 2 of Empower Berlin with David Weeks & Paul Kelly

  David Weeks, Paul Kelly, and Pete Roythorne reflect on the highlights and key takeaways from the final day of Empower Berlin. Disclaimer: This podcast provides educational information about issues that may be relevant to information technology service providers. Nothing in the podcast should be construed as any recommendation or endorsement by N-able, or as legal or any other advice. The views expressed by guests are their own and their appearance on the podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by N-able employees are those of the employees and do not necessarily reflect the view of N-able or its officers and directors. The podcast may also contain forward-looking statements regarding future product plans, functionality, or development efforts that should not be interpreted as a commitment from N-able related to any deliverables or timeframe. All content is based on information available at the time of recording, and N-able has no obligation to update any forward-looking statements. https://www.n-able.com

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