Linen, Uniform & Facility Services Podcast - Interviews & Insights by TRSA

TRSA President & CEO Joseph Ricci, TRSA Chair Randy Bartsch from Ecotex Healthcare Linen Service and TRSA Vice Chair PJ Dempsey from Dempsey Uniform and Linen Supply give an overview of the highlights to look forward to at the 2026 Annual Conference & CEO Summit, scheduled for May 12-14 in Napa, CA. Thanks to SonicAire for sponsoring this episode of the podcast. Visit SonicAire.com for more information.

A group of industry veterans that also serve as TRSA's Hygienically Clean Auditors discuss the highlights from the Clean Show floor, including automation, digitalization and more. Recorded live at the recent Clean Show in Orlando, FL, with John Highsmith, Dan Sanchez, Doug Story and TJ Peterson. Questions? Comments? Contact us at [email protected].

Currie Gilbert and Caleb Gilmer from Performance Matters discuss the need for route service representative (RSR) training in the linen, uniform and facility services industry, and highlight a partnership between TRSA and Performance Matters to fill that need through a program launched at the recent Clean Show in Orlando, FL. The two tailored RSR training programs include RSR QuickStart Training, which is ideal for new RSRs; and RSR ProTrack Training, which is designed for experienced RSRs. For details on the program, visit www.trsa.org/events-education/on-demand-learning/rsr/.

Larry Erickson, the chief technology officer at Kannegiesser North America, discusses breakthroughs in artificial intelligence (AI), the importance of collecting data and using it to improve plant productivity and efficiency, as well as technology that will shape the future of laundry plant operations. View the latest technology in action at Clean Show 2025. For more information, visit www.thecleanshow.com. 

Fresh off a major legislative victory in Texas, TRSA's Vice President of Government Relations Kevin Schwalb joins the podcast to discuss the economic benefits of reclassifying the industry under the "retail trade" category for tax purposes, the impact of the new law on TRSA members and the linen, uniform and facility services industry, and how TRSA's advocacy efforts helped get Texas Senate Bill 2774 and House Bill 1769 signed into law by Texas Gov. Greg Abbott. If you're interested in getting involved in TRSA's advocacy efforts, save the date for the 16th Annual Legislative Conference in Washington, DC, on Feb. 17-19, 2026. Visit www.trsa.org/legcon for more information.