Inside the public service's ‘Human Handbrake’: why reform stalls and how to fix it
Demos has released a fascinating paper, The Human Handbrake, on the five human habits that stall public sector reform. In this episode we pick through each of them - fear, heroics, tribes, tidiness, and tempo - and test practical fixes from risk stratification to outcome-focused equity. Topics covered include:fear-driven risk culture and how to stratify risksafe-to-fail spaces vs non-negotiable protectionspolicy hero incentives vs long-term stewardshiprecruitment, merit, and better referencestribes and bridges between centre and frontlineproximity, exchanges, and communities of practicesimplicity bias vs equity and local textureoutcome measurement, real-time data, and storytellingpolitical tempo, accountability, and transparent milestonesculture as accelerator, not brake.We covered a wild variety of content in this episode. Here's a smattering:Demos The Human HandbrakeWhat do blueberries have to do with my job?The Trust EquationCONTAINED 30 minutes. 3 rooms. One truth about youth justice.e61 research on the shift in social spend “Dependency should be debated”The newspaper wall in the Kingsman moviesThis podcast was recorded on Kaurna land, and we recognise Kaurna elders past and present. Always was, always will be. Now for some appropriately bureaucratic disclaimers....While we have tried to be as thorough in our research as busy full time jobs and lives allow, we definitely don’t guarantee that we’ve got all the details right.Please feel free to email us corrections, episode suggestions, or anything else, at
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