Car Dealership Guy Podcast

In this episode of the Industry Spotlight, joining host Sam D’Arc are Dennis Gingrich, Sales and Finance Director at the Niello Company, and George Chamoun, CEO of ACV Auctions to discuss the shift from gut-based appraisals to VIN-specific data science and how Niello Company exploded their lead volume by democratizing trade-in values.

George breaks down why traditional inventory management is dying and how automated service drive inspections are uncovering hidden $8,000 mistakes before they hit the books.

This conversation highlights the tension between "the artist" manager and the machine, proving that transparency is the ultimate tool for dealer retention.

This episode of the Car Dealership Guy Podcast is brought to you by ACV Auctions.

ACVAuctions - ACV is on a mission to transform the automotive industry by building the most trusted and efficient digital marketplaces and data solutions for sourcing, selling, and managing used vehicles with transparency and comprehensive insights that were once unimaginable. ACV offerings include ACV Auctions, ACV Transportation, ACV Capital, MAX Digital, True360, and ClearCar. For more information about ACV, visit @ here.

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Topics:

03:25 The Tire That Broke the Old Way.

05:30 How Buying Leads Made Niello Compete Against Itself.

07:50 Why Your BMW Quote Should Match Buffalo's.

08:10 The Closing Rate That Made Dennis Switch.

12:05 Predicting Trade Value Within $100.

14:30 Why Your Gut Is Costing You Thousands.

19:55 The $8,000 Mistake Viper Caught.

21:00 600 Leads in Two Months vs. 1,299 in Twelve.

22:00 Why Inventory Management Software Is Dying.

29:00 The Guarantee That Proves ACV's Data.

38:30 Why Your Best Salespeople Should Stop Pricing Cars.

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Today's show features:

- Harold Hurst, COO of Purdy Group USA

- Adam Crowell, Chief Legal & Strategy Officer at KPA

- Seth Dobbs, Co-Chair of National Automotive Practice at FOX ROTHSCHILD LLP

This episode is brought to you by:

Uber For Business – Not every service customer needs a loaner. Uber for Business gives your dealership a lower-cost courtesy ride option for customers whose vehicles are in the shop. Same convenience, less overhead. Book a demo and they’ll buy you lunch with an Uber Eats gift card. Visit https://businesses.uber.com/CDG to get started.

KPA – KPA is the leading provider of compliance solutions in the auto industry, with a unique mix of innovative software, a national network of expert consultants, and award winning training and content. Visit https://kpa.io/ to schedule your demo.

Check out Car Dealership Guy’s stuff:

CDG Circles ➤ https://cdgcircles.com/

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

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Threads ➤ ⁠https://www.threads.net/@cardealershipguy⁠

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Everything else ➤ dealershipguy.com

Today, I'm joined by Sen. Bernie Moreno to discuss his legislative plan to "hermetically seal" the US market from Chinese vehicles to protect national security and dealer valuations.

We dive into the $400 billion cost of the EV transition, the "Common Sense" way to handle FTC pricing compliance, and why the US needs to return to building sub-$25,000 affordable cars.

This episode is brought to you by:

Interested in supporting Sen. Moreno? Visit https://secure.winred.com/team-moreno/hddonate to learn more

1. Podium - Podium helps dealers consolidate sales, service, messaging, and voice into one connected system that actually runs the work. If your AI isn’t driving real outcomes, it’s time to take a closer look @ here.

2. CDK Global - The CDK Dealership Xperience Platform unifies your operations with AI-driven tools built to grow with you. Visit @ here.

3. CDG Circles – A digital peer group for top auto dealers. Private dealer chats. Vendor reviews. Real insights — confidential, compliant, no travel required. Join dealers representing 3,000+ rooftops @ here.

Check out Car Dealership Guy’s stuff:

For dealers:

CDG Circles ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cdgcircles.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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Fix your dealership’s social media ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.trynomad.co⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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For industry vendors:

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Industry job board ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Request to be a podcast guest ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Topics:

01:35 The Hermetically Sealed US Auto Market.

02:00 Predator, Not Competitor.

03:45 Your BYD Is Filming Air Force Bases.

07:00 Canada's Regret Incoming.

08:05 Washington Finally Stops Playing Whac-A-Mole.

14:50 The 92-Brand Graveyard.

18:30 The $400 Billion EV Bust.

19:40 Ford's Model T Relaunch Is Real.

23:50 The FTC Crackdown Dealers Love.

32:45 The Mom Test Every Ad Fails.

37:00 Your Tariff Refund? Not For You.

48:00 The One Question That Closes Trust.

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Today's show features:

- Lee Walton, Dealer Principal & Vice President at Bob Allen Ford-Ottawa

- Frank Zombo, VP of Sales at Auto Hauler Exchange

- Marion Cain, Founder of ACE™

This episode is brought to you by:

Uber For Business – Not every service customer needs a loaner. Uber for Business gives your dealership a lower-cost courtesy ride option for customers whose vehicles are in the shop. Same convenience, less overhead. Book a demo and they’ll buy you lunch with an Uber Eats gift card. Visit https://businesses.uber.com/CDG to get started.

Auto Hauler Exchange – Auto Hauler Exchange is the vehicle transportation marketplace connecting shippers and carriers directly to remove inefficiencies, cut delivery timelines in half, and save 15-20% on transport. Visit https://www.autohaulerexchange.com/ to set up your free account today.

Check out Car Dealership Guy’s stuff:

CDG Circles ➤ https://cdgcircles.com/

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

CDG Recruiting ➤ https://www.cdgrecruiting.com/

My Socials:

X ➤ ⁠https://www.twitter.com/GuyDealership⁠

Instagram ➤ ⁠https://www.instagram.com/cardealershipguy/⁠

TikTok ➤ ⁠https://www.tiktok.com/@guydealership⁠

LinkedIn ➤⁠ https://www.linkedin.com/company/cardealershipguy/⁠

Threads ➤ ⁠https://www.threads.net/@cardealershipguy⁠

Facebook ➤⁠ https://www.facebook.com/profile.php?id=100077402857683⁠

Everything else ➤ dealershipguy.com

Today's show features:

- Tiago Castro, Senior Vice President, Marketing & Sales at Nissan Group of North America.

- Chuck Turck, Fixed Operations Director at Classic Cadillac and Subaru

- William Demaree, Group Director of Fixed Operations at Tom Wood Group

This episode is brought to you by:

Podium – the AI platform trusted by one in three dealerships. Podium helps dealers consolidate sales, service, messaging, and voice into one connected system that actually runs the work. If your AI isn’t driving real outcomes, it’s time to take a closer look at https://www.podium.com/car-dealership-guy

Check out Car Dealership Guy’s stuff:

CDG Circles ➤ https://cdgcircles.com/

CDG News ➤ https://news.dealershipguy.com/

CDG Jobs ➤ https://jobs.dealershipguy.com/

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