The Creative Boom Podcast

DNCO just turned 20, and founder Joy Nazzari is not done yet. In this episode of The Creative Boom Podcast, Joy joins Katy to talk honestly about building a place brand studio from two slightly rebellious thirty-somethings with no clients, to a 33-strong team working on cities and even a whole US state. Joy shares why she and co-founder Ben walked out of permanent jobs with nothing lined up, how "never doing shit work" became a founding principle, and why saying no early on shaped the kind of clients they attract today. She also opens up about buying Ben out, staying friends, and why founders should be allowed to leave without drama. The conversation delves into the realities of running a studio after the pandemic. Joy talks about the economics no one wants to touch publicly. Productivity, hybrid working, the way slowed pace quietly kills profit, and why getting people in a room together still matters more than anyone wants to admit. She also reflects on what it means to be a tall American non-designer leading a London agency, the label "female-founded", and how it lands in different rooms, including very male, sports-led organisations. There is an honest chat about ageing as a woman in a visual industry, being "an older woman" in the room, and the subtle ways respect and perception can shift. We get into family, identity and what really keeps her going. Joy talks candidly about growing up in California with a father whose career was destroyed by alcoholism, how that experience turned financial security into a core driver, and why she has built a career around helping people feel like they belong in places. Katy and Joy also compare notes on menopause, confidence, video, and the strange process of becoming more visible just as your face starts to change. They talk about raising children, how different generations see work and politics, why debate and nuance matter, and how to keep reading beyond your own bubble. Towards the end, Joy shares the advice she would give her 30-year-old self. Chill out and don't overreact. Delegate sooner. Let designers hear clients unfiltered. Guard relationships and stay in touch with people who back your work. Underneath it all, she admits that for all the big ideas about cities, identity and belonging, the real engine has always been simple: keep the people you love safe and secure, and keep your brain switched on for as long as you can. A big, honest chat about work, power, ageing, politics, money, motherhood and why many of us build studios in the first place.

We're back with the wonderful Matt Baxter of Baxter & Bailey for The Spark, our fun bonus episode with each week's guest. We talk about orange hats, forgotten skills, and the power of liking what you do. There's nostalgia, karaoke, and a bit of Play-Doh. Matt shares what he wishes he were good at, how he handles creative jealousy, and a few stories that reveal the lighter side of life. There's even an asteroid question and a brilliant one for our next guest. Light, funny and perfectly human, it's the ideal post-pod companion.

Designer, writer and hat connoisseur Matt Baxter of Baxter & Bailey joins us on The Creative Boom Podcast this week to talk about imperfection, community, and the creative life. Matt's been in the game for three decades – from Trickett & Webb and 300million to co-founding his Brighton studio with Dom Bailey in 2012. Since then, they've built thoughtful, human brands for Oxford University Press, The Body Shop, London Symphony Orchestra, Royal Mail and the BBC. But it's his side project, The Design Laundry, that really caught my eye. It's a gloriously honest archive of our industry's mishaps – typos, rogue emails, pitch disasters – and the lessons that come from them. We talk about growing up in Burnley, moving south, why pondering still matters, and how to keep a studio human when speed rules everything. We also get into Brighton's creative scene, building community, and why staying off Instagram helps with creative jealousy. It's warm, funny and refreshingly honest... with bonus seagulls.

In this bonus episode, Pum Lefebure of Design Army opens the studio door and lets us peek at the small rituals that keep her sharp, the mindset that replaces work–life "balance", and the travel habits that refill her creative well. We talk about fear, firsts, and learning new tools the hard way. She shares the single phrase a client used to define Design Army's signature. It's a good one. There's scent, style, and a guilty pleasure that might surprise you. We finish with Pum's question for our next guest. A big what-would-you-do that you'll be answering in your head before the credits roll.

Pum Lefebure is the cofounder and chief creative officer of Design Army, the award-winning Washington DC studio behind bold campaigns for clients like The Washington Ballet, Bloomingdale's, and Hong Kong Ballet. Known for her clarity of vision, Pum set her sights on fashion, performing arts, and culture from the very beginning, building a portfolio that attracted exactly the clients she wanted. In this conversation, Pum shares how she and her husband Jake turned a yard sale poster into their first break, why every project is a calling card, and how choosing clients with intent can shape the future of your career. We talk about the balance between paid work and passion projects, what it really takes to build a studio with grit and perseverance, and why leadership means being a coach, a cheerleader, and sometimes a plumber. Pum also reflects on staying relevant in an industry shifting at lightning speed, how AI and social media are changing client expectations, and why authenticity and craft still matter more than ever. This conversation is about courage, focus, and carving your own path – and it's packed with practical wisdom for anyone dreaming of their own creative career.