The Importance of Humanizing Digital Experiences with Danny Tomsett
Today, we’re joined Danny Tomsett is CEO at UneeQ, the leader in digital human technology. We talk about:The growth of AI brand ambassadorsThe greatest irony of professional corporate life: How we train Barriers to adopting digital human trainingHow simulations can help develop soft skills and dealing with high stress situationsThe problems that needed to be solved to create incredible human-like experiences
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32:54
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32:54
Great Products are Grounded in Deep Empathy with Chris Mchenry
Today, we’re joined by Chris McHenry, Chief Product Officer at Aviatrix, a cloud native network security company. We talk about:Prerequisites to driving operational efficiency with agentic AIBridging the gap between security & engineering so organizations can go fast & be secure What’s required in order for agentic AI to create a magical momentWith cloud powering so much of our society, the need to get security right The security challenges introduced by agentic AI apps, including new attack vectors
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35:58
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35:58
Lessons Learned, Key Themes, and Surprises from 100 Episodes of SaaS Scaled
Today, we’re turning the tables and interviewing our host, Arman Eshraghi, Founding CEO at Qrvey, the only embedded analytics solution purpose-built for SaaS. Arman tells us about:What inspired him to start the SaaS Scaled podcastHow the vision of the podcast has changed since its inception in 2021How the fundamental objective remains: unscripted discussions in which experts share their knowledgeGetting comfortable and having sincere, authentic, organic discussionsWhat makes SaaS Scaled stand out among other podcasts
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27:09
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27:09
AI Pricing Problems with Mark Walker
Today, we’re joined by Mark Walker, CEO of Nue, an easy-to-manage, omni-channel quote-to-revenue platform that meets the needs of businesses looking to innovate and manage their customer revenue lifecycles end-to-end. We talk about:The best people to design software other than computer science gradsExpertise is dead, but experience isn't – and what impacts this hasThe deflationary impact of AI model improvementsPredictions for the pricing structure of AI modelsHow large AI companies will start taking a page out of Amazon's book
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30:32
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30:32
Co-Creating the Future & Uncovering Info Gaps with Thomas Scott
Today, we’re joined by Thomas Scott, CEO of Wrike, an intelligent work management platform where anyone can build, connect, automate, and scale workflows. We talk about:How personalization is accelerating the pace of software adoptionCo-creating the future with early adoptersMeeting customers where they are, because AI is not monolithicIdentifying & understanding information gaps in order to deliver value to customersSetting a North Star for your role in the industry & staying focused on solving customer pains
About SaaS Scaled - Interviews about SaaS Startups, Analytics, & Operations
SaaS Scaled is hosted by Arman Eshraghi, CEO and founder of Qrvey. In each episode, Arman will sit down with leaders and CEOs from the technology sector to discuss challenges, best practices, and what they’ve learned.
Listen to SaaS Scaled - Interviews about SaaS Startups, Analytics, & Operations, Lex Fridman Podcast and many other podcasts from around the world with the radio.net app
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