Dan, Nik, and special guest Mike Kuniavsky ("Observing the User Experience") do a deep dive into the impact of AI on the traditional design practice and process. They get into the disappearing/evolving role of design artifacts, the influence of AI on design literacy, and the reevaluation of the design process in the age of AI. AI has triggered the democratization of design tools, a shift in organizational power dynamics, and ofttimes the complete disregard for of unknown unknowns. They also explore the changing product risk surface, the redefinition of scale in design practice, and the role of synthetic users in user-centered design.
LINKS:
Mike's article "Design practice assumes a world that no longer exists: what’s next?" https://medium.com/@mikekuniavsky/design-practice-assumes-a-world-that-no-longer-exists-whats-next-ca3f588ad4d8
Other recent articles on Design Process:
https://www.nngroup.com/articles/design-process-isnt-dead/
https://www.nngroup.com/articles/design-process-isnt-dead/
https://medium.com/@kristian.bjornhaug/the-design-process-isnt-dead-but-ai-is-changing-where-design-happens-220dce1b3acd
https://medium.com/design-bootcamp/the-new-design-process-2-6-2b5967507263
https://www.linkedin.com/pulse/design-process-isnt-dead-its-only-thing-save-us-rick-starbuck-7pbmc/
“Cognitive surrender” leads AI users to abandon logical thinking, research finds https://arstechnica.com/ai/2026/04/research-finds-ai-users-scarily-willing-to-surrender-their-cognition-to-llms/