The Root Cause Fallacy with Andrew Hatch (Episode 98)
Send us a textThis week I'm joined by SRE leader Andrew Hatch from Cisco ThousandEyes to talk about a dirty word in the resilience community... root cause. In this excellent conversation we explore...🌌 Is the root cause of every incident the big bang?🦖 How the value of root cause degrades as complexity increases🫣 That if the culture is not blameless, people will hide things🌳 Alternative approaches to root cause analysis such as branching timelines🙋 Getting someone without skin in the game to facilitate your blameless post-mortems...and much more.You can find Andrew on:LinkedIn: https://www.linkedin.com/in/hatchman76/Check out Andrew's SREcon21 talk 'Learning from Complex Systems' which covers many of the topics introduced in this episode: https://www.youtube.com/watch?v=5pKGW61RyvoYou can find Stephen on:LinkedIn: https://www.linkedin.com/in/stephentownshend/Bluesky: https://bsky.app/profile/slightreliability.bsky.socialYouTube: https://www.youtube.com/c/SlightReliabilityInstagram: https://www.instagram.com/slight_reliability/TikTok: https://www.tiktok.com/@the_kiwi_sre
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Synthetic Monitoring with David Dick (Episode 97)
Send us a textThis week I'm joined by David Dick from 2 Steps to (finally!) discuss synthetic monitoring. We cover...🤖 What is synthetic monitoring?🦾 What are the benefits and drawbacks to using it?☢️ Non-web based synthetics (the tough stuff)🍹 Combining RUM and synthetics🫢 Does synthetics need an OTEL-like framework?...and much more.You can find David on:LinkedIn: https://www.linkedin.com/in/david-dick/You can find more about 2 Steps at https://2steps.io/#You can find Stephen on:LinkedIn: https://www.linkedin.com/in/stephentownshend/Bluesky: https://bsky.app/profile/slightreliability.bsky.socialYouTube: https://www.youtube.com/c/SlightReliabilityInstagram: https://www.instagram.com/slight_reliability/TikTok: https://www.tiktok.com/@the_kiwi_sre
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33:04
Tech Leadership with Milan Brown (Episode 96)
Send us a textThis week I'm joined by Cin7 Engineering Director Milan Brown to unpack the challenges of technology management and leadership. We discuss...✖️ Theory X vs Theory Y management🗣️ Intention based leadership and communication🏢 Conditions in an org for people to thrive😵💫 How do you learn to manage and lead?🫤 Managing people when you're not an expert in what they do...and much more.Resources mentioned during the episode:Turn The Ship Around! (book): https://davidmarquet.com/turn-the-ship-around-book/Agile Conversations (book): https://itrevolution.com/product/agile-conversations/Drive (book): https://www.danpink.com/books/drive/Radical Candor (book): https://www.radicalcandor.com/the-book/The Team Canvas (technique): https://theteamcanvas.com/The Enginer/Manager Pendulum (article): https://charity.wtf/2017/05/11/the-engineer-manager-pendulum/Retromat (tool for running retrospectives): https://retromat.org/You can find Milan on:LinkedIn: https://www.linkedin.com/in/milan-brown/You can find Stephen on:LinkedIn: https://www.linkedin.com/in/stephentownshend/Bluesky: https://bsky.app/profile/slightreliability.bsky.socialYouTube: https://www.youtube.com/c/SlightReliabilityInstagram: https://www.instagram.com/slight_reliability/TikTok: https://www.tiktok.com/@the_kiwi_sre
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Finding Tech Work with Leon Adato (Episode 95)
Send us a textThis week Leon Adato and I break down the state of applying for roles in tech. We cover...📝 What a resume or CV is and is not🤝 Leveraging your connections rather than relying on applying cold🪄 How most job descriptions are works of fiction🦾 White-fonting to game AI resume assessment🧪 Experimental ways we could recruit...and our pitch for Kubernetes the Rock Opera (and much more)You can find Leon's job postings weekly on his website:https://www.adatosystems.com/category/joblistings/You can find Leon on:LinkedIn: https://www.linkedin.com/in/leonadato/Bluesky: https://bsky.app/profile/leonadato.bsky.socialYou can find Stephen at:LinkedIn: https://www.linkedin.com/in/stephentownshend/Bluesky: https://bsky.app/profile/slightreliability.bsky.socialYouTube: https://www.youtube.com/c/SlightReliabilityInstagram: https://www.instagram.com/slight_reliability/TikTok: https://www.tiktok.com/@the_kiwi_sre
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Getting a Start in SRE with Priyam Kumar (Episode 94)
Send us a textThis week Priyam Kumar shares his story of moving from a massive organisation to a startup and the challenges and growth that came from that. We discuss...🪖 War stories and examples of production incidents🩹 The "hacks" we build to keep things running (and how maybe that's just normal)😎 Keeping it simple... YAGNI (You Ain't Gonna Need It!)🧯 The perils of getting stuck in reactive mode📖 Areas of of learning if you want to get into SRE...and much much more.You can find Priyam on:LinkedIn: https://www.linkedin.com/in/priyam-kumar/You can find Stephen at:LinkedIn: https://www.linkedin.com/in/stephentownshend/Bluesky: https://bsky.app/profile/slightreliability.bsky.socialYouTube: https://www.youtube.com/c/SlightReliabilityInstagram: https://www.instagram.com/slight_reliability/TikTok: https://www.tiktok.com/@the_kiwi_sre
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