
Artificial General Intelligence (AGI): For Dummies
08/12/2025 | 15 mins.
Agentics presents its latest podcast that provides quick introduction on Artificial General Intelligence (AGI) for beginners. Defining it as the critical technological leap from specialized narrow AI to systems capable of generalized, human-level reasoning and adaptation across any intellectual task, the podcast chronicles the massive investment surge into AGI research, driven by key players like OpenAI, Google DeepMind, and NVIDIA, noting that the small AGI market is projected to skyrocket to over $11 billion by 2032. Mechanically, AGI development focuses on achieving transfer learning, emulating human cognition (System 1 and System 2 thinking), and ensuring autonomy, moving beyond the current limits of large language models like GPT-5. While experts like Sam Altman and Elon Musk predict AGI within the next few years, the median expert forecast places the 50% chance of human-level AI closer to 2040, emphasizing the high stakes surrounding ethical governance and safety. Ultimately, the material frames AGI as an exponential breakthrough that promises radical societal abundan

Decolonizing AI: Adapting LLMs for Global Cultures
17/11/2025 | 9 mins.
Large Language Models (LLMs) are trained on a predominantly Western corpus, leading to cultural biases that can hinder their effectiveness and adoption in non-Western contexts. To address this, LLMs must be adapted to regional nuances, incorporating local languages, idioms, and cultural references. This involves fine-tuning models on region-specific datasets, integrating behavioral insights, and establishing governance frameworks to ensure ethical and safe AI use.Large Language Models (LLMs) are often trained on data that reflects Western perspectives, leading to biases and cultural insensitivity. To address this, a three-layered approach is proposed: culturally curated data, behavioral insights, and region-specific governance models. This approach aims to create AI that understands and respects local cultures, values, and communication styles, ensuring global adoption and avoiding cultural erasure.Read more: https://theagentics.co/insights

Agentic eCommerce - Competitor Price Intelligence & Dynamic Pricing
17/11/2025 | 12 mins.
Case Study: Agentic eCommerce - Competitor Price Intelligence & Dynamic Pricing SuggestionsA leading consumer brand in India’s home appliances sector faced challenges maintaining market share due to competitor price undercutting. Agentics deployed an AI-driven competitor monitoring and pricing recommendation engine, providing real-time insights into competitor pricing dynamics and actionable pricing suggestions. The solution resulted in a 15% uplift in e-commerce sales volume, improved profitability, and a more agile pricing strategy.Agentics' self-optimizing AI ensures that every pricing decision refines future recommendations, building a sustainable competitive edge. In India's dynamic home appliances market, where competitor intelligence is now a necessity rather than an advantage, this approach drives long-term growth and resilience.To read the detailed case study: https://theagentics.co/insights/case-study-agentic-ecommerce-competitor-price-intelligence-dynamic-pricing-suggestions

Agentic Multichannel AI (MAS) for Autonomous Customer Service Operations - By The Agentics
16/11/2025 | 12 mins.
Designing and Implementing an Agentic Multichannel AI System for Autonomous Customer Service OperationsThis podcast presents a framework for developing an Agentic Multichannel AI Solution (MAS) that combines orchestration, natural language understanding, automation, and human-AI collaboration to revolutionize customer service. The solution enables autonomous handling of interactions, multi-language capability, and integration with enterprise applications, aiming for faster resolutions, cost savings, and enhanced customer satisfaction. A multichannel agentic AI solution for customer service desks was designed to handle voice calls, chat, and email simultaneously. The architecture features an orchestration layer that integrates with CRM/ERP systems, cloud databases, and incident management tools for automated workflows. Building a multichannel agentic AI solution requires careful planning, from requirements analysis to phased deployment, ensuring integration with cloud systems and incident management for autonomous operations.By addressing multilingual needs and prioritizing scalability, organizations can transform customer service, reducing costs while boosting satisfaction. This approach, grounded in real-world scopes and current technologies, empowers service centers with AI that listens, learns, and acts—delivering intelligent, consistent engagement. Future advancements will further enhance these capabilities, making agentic AI indispensable.For More Details or to Schedule a Demo: Please contact us at [email protected]. To read the detailed case study: https://theagentics.co/insights/case-study-designing-and-implementing-an-agentic-multichannel-ai-system-for-autonomous-customer-service-operations

Multi-Agent Orchestration – Playbook for Dummies
10/10/2025 | 15 mins.
Multi-Agent Orchestration – Playbook for Dummies," authored by Nishith Srivastava (Nish) and posted on Agentic Commerce, detailing the concept and massive market growth of multi-agent orchestration. This technology is described as a "game changer" that coordinates multiple specialized AI agents, acting as a conductor for various systems to achieve a shared objective and overcome the limitations of traditional, siloed AI. The post outlines the benefits, including improved efficiency and cost savings, and provides extensive industry-specific use cases across sectors like Retail, Healthcare, and BFSI. Ultimately, the source serves as both an informative guide on implementation best practices and a promotional piece for The Agentics Co., an organization that offers AI-Powered Growth Execution services to help enterprises adopt AI-native solutions.Topics covered:What is Multi-Agent Orchestration?Why is Multi-Agent Orchestration a Game Changer?Industry use cases of Multi-Agent Orchestration (CPG, Retail, FMCG, DTC, Healthcare, BFSI)Step by step process of Implementation for Multi-Agent OrchestrationIdeal Tech Stack for Multi-Agent OrchestrationAgentics' perspective on the impact of Multi-Agent OrchestrationKey Performance IndicatorsConclusion: The Future of Multi-Agent OrchestrationFor details visit: https://theagentics.co/insights/multi-agent-orchestration-playbook-for-dummies



Everything AI