Ruined By The Internet?

The internet was supposed to empower brands to build relationships based on authenticity and shared values. But for so many of us, does it now just feel like surveillance capitalism, exploiting and manipulating our attention, leading to mass brand distrust and marketing cynicism?
Joining us today is Nick Richtsmeier, a growth consultant and Founder of CultureCraft, who works directly with business and non-profits to solve the issue of trust decay in the marketplace.
https://www.damnsgiven.com/
https://culturecraft.com/
https://www.buzzsprout.com/2365925
https://www.linkedin.com/in/nickrichtsmeier/
In this episode, Nick joins us to explore the decline of brand trust in the digital age, focusing on the impact of surveillance capitalism, the concept of enshittification, and the role of algorithms in shaping consumer perceptions. We discuss the shift towards community-based growth strategies and the importance of authenticity in marketing, while also addressing the challenges posed by large tech platforms.
We also look at the dynamics of social movements, the role of brands in societal change, the challenges of building trust in the digital age, and the importance of human connection amidst the overwhelming influence of technology and the internet.
00:00 The Internet's Impact on Brand Trust
05:03 Understanding Enshittification and Its Effects
10:05 The Role of Algorithms in Brand Perception
15:03 The Shift Towards Community and Authenticity
19:58 Navigating the Future of Business Relationships
24:43 The Ticking Clock of Social Movements
29:00 The Role of Brands in Social Change
35:09 Navigating Trust in the Digital Age
39:55 The Illusion of Internet Trust
46:58 The Human Spirit and Digital Reality
If you like what you hear, please follow the show, leave a review, or let us know what else you’d like us to look into at ⁠https://www.ruinedbytheinternet.com/⁠

By creating an environment of radically-decentralised authority, has the internet shattered a slow, controlled process, by turning it into a fast, volatile, and potentially permanent crisis cycle?
Joining us is Stuart Thomson, a public affairs and political engagement specialist, author, and founder of reputation management consultancy CWE Communications.
https://www.cwecommunications.com
https://publicaffairs.podbean.com/
https://www.youtube.com/@CWECommunications
https://www.amazon.co.uk/shop/redpolitics/
In this episode, Stuart joins us to discuss the evolving landscape of reputation management in the digital age. We explore how the internet has transformed the speed and nature of reputation crises, the importance of preparedness, and the ethical considerations in public relations.
We also look at the challenges posed by AI and misinformation, the dynamics of reputation laundering, and strategies for managing public perception in the face of unexpected crises.
00:00 Introduction to Reputation Management in the Digital Age
02:00 The Impact of Speed on Reputation Management
06:08 Crisis Preparedness and Response Strategies
09:50 The Power Dynamics in Reputation Management
13:59 Handling Unexpected Crises and Public Perception
18:08 The Role of Ethics in Reputation Management
22:03 The Challenges of AI and Misinformation
25:49 Reputation Laundering and Influencer Dynamics
30:00 Identifying Smear Campaigns in the Digital Space
33:02 Final Thoughts on Reputation Management Strategies
If you like what you hear, please follow the show, leave a review, or let us know what else you’d like us to lookinto at ⁠https://www.ruinedbytheinternet.com/⁠

The internet promised a more informed society where anyone could share knowledge freely. However, many people feel it’s led to a crisis of trust where expertise is constantly challenged, and huge numbers of us struggle to discern fact from fiction.
Joining us is Terry Flew, a Professor of Digital Communication & Culture, and Co-Director of the Centre for AI, Trust & Governance at The University of Sydney. With Terry’s deep understanding of what’s broken down, we’ll be asking has the internet ruined Trust In Information?
https://www.sydney.edu.au/arts/about/our-people/academic-staff/terry-flew.html
https://mediated-trust-arts.sydney.edu.au/programs/time-for-trust-podcast-series/
https://www.linkedin.com/in/terryflew/
In this episode, Terry joins us to explore how the internet’s various forms impact on our trust in information. We discuss the concept of mediated trust, the role of media in shaping public perception, and the challenges posed by social media and AI in discerning credible information.
We also look at the crisis of trust in expertise, the dynamics of media consumption, and the importance of critical thinking in navigating misinformation.
00:00 The Crisis of Trust in the Digital Age
06:01 Understanding Mediated Trust
12:12 The Role of Media in Trust Dynamics
18:09 Social Media vs. Traditional Journalism
24:04 The Impact of AI on Information Trust
30:05 Navigating Misinformation and Building Trust
If you like what you hear, please follow the show, leave a review, or let us know what else you’d like us to look into at ⁠https://www.ruinedbytheinternet.com/⁠

The internet was supposed to be where the free exchange of knowledge and ideas happened. Instead, it’s become a place increasingly controlled by a few companies, leading to the regular suppression of inconvenient or unpopular ideas.
Joining us is Wouter Constant, co-founder and researcher at Nostr, an open protocol for decentralised, censorship-resistant communication. With Wouter’s deep knowledge of how we got here, we’ll be asking has the internet ruined The Internet?
https://nostr.com/
https://weboftrustfoundation.com/
In this episode, Wouter joins us to explore the evolution of the internet from its original promise of free expression to its current state dominated by centralised platforms. We discuss the implications of corporate control, government involvement, and the potential for a decentralised future that prioritises freedom of association and censorship resistance.
We also look at the evolution of decentralised social media, and its implications for digital responsibility, identity, and content authenticity, as well as the importance of user responsibility in shaping the future of online interactions.
00:00 The Promise of the Internet and Its Decline
02:54 The Rise of Centralised Platforms
05:54 Investment, Network Effects, and the Corporate Sphere
09:00 Government Involvement and Censorship Dynamics
12:02 The Future of the Internet: Decentralisation and Freedom of Association
15:07 Challenges of a Decentralised Internet
18:08 The Responsibility of Platforms and User Experience
27:09 Understanding Responsibility in Digital Spaces
29:44 The Evolution of Decentralised Social Media
32:30 Nostr vs. Bluesky: A Comparative Analysis
35:30 The Role of Identity and Reputation in Nostr
39:16 Decentralisation and Content Authenticity
44:25 Navigating AI-Generated Content in Nostr
50:51 Building a Safer Internet for Future Generations
If you like what you hear, please follow the show, leave a review, or let us know what else you’d like us to look into at ⁠https://www.ruinedbytheinternet.com/⁠

The internet has given us unprecedented connection, but thanks to relentless data retention and constant tracking of our every digital move, is it now virtually impossible to shed our old identity and start a new life undetected?
To help us understand what we’re up against, we’re joined by Lachlan Jarvis, a private investigator, digital forensics expert, and Director of Lyonswood Investigations.
https://www.investigators.net.au/
https://x.com/Lyonswood_PI
https://www.instagram.com/lyonswoodinvestigations/?hl=en
https://www.facebook.com/LyonswoodInvestigations
https://www.youtube.com/@lyonswoodinvestigations
In this episode, Lachlan joins us to look at the implications of the internet on personal identity and privacy. We explore how the digital landscape has evolved, the nature of digital footprints, and the challenges of disappearing in a connected world.
We also look at the right to be forgotten, the feasibility of reinventing oneself, and the importance of digital hygiene in protecting personal information.
00:00 The Cost of Digital Identity
03:12 The Evolution of Private Investigation
06:07 Understanding Digital Footprints
09:03 Active vs Passive Digital Footprints
12:13 The Right to be Forgotten
14:59 The Challenges of Disappearing
17:50 The Role of AI in Investigation
20:54 The Feasibility of Reinventing Oneself
24:09 Digital Hygiene and Security
27:08 Identity Theft and Its Consequences
30:00 The Future of Digital Privacy
If you like what you hear, please follow the show, leave a review, or let us know what else you’d like us to look into at ⁠https://www.ruinedbytheinternet.com/⁠