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Service Management Leadership Podcast

Service Management Leadership Podcast
Service Management Leadership Podcast
Latest episode

1158 episodes

  • Service Management Leadership Podcast

    Service Management Leadership - A Parable

    08/06/2026 | 4 mins.
    In this episode, Jeffrey discusses a parable about consultancies.

    Email Jeffrey with any questions or feedback ([email protected])

    Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services.

    The firm's website is www.servicemanagement.us.  Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,800 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
  • Service Management Leadership Podcast

    Service Management Leadership - A Story About Asset Management

    04/06/2026 | 4 mins.
    In this episode, Jeffrey discusses an Asset Management story.

    Email Jeffrey with any questions or feedback ([email protected])

    Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services.  
    The firm's website is www.servicemanagement.us.  Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,800 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
  • Service Management Leadership Podcast

    Service Management Leadership - Beekeepers' Discovery

    01/06/2026 | 4 mins.
    In this episode, Jeffrey discusses wa story about some French beekepers in 2012.

    Email Jeffrey with any questions or feedback ([email protected])

    Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services.  
    The firm's website is www.servicemanagement.us.  Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,800 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
  • Service Management Leadership Podcast

    Service Management Leadership - What is transformation?

    28/05/2026 | 4 mins.
    In this episode, Jeffrey discusses what he sees in the consulting world's version of transformation.

    Email Jeffrey with any questions or feedback ([email protected])

    Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services.  

    The firm's website is www.servicemanagement.us.  Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,800 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
  • Service Management Leadership Podcast

    Service Management Leadership - A Day To Remember

    25/05/2026 | 2 mins.
    In this episode, Jeffrey discusses Memorial Day (in the US) and offers a call to remember.

    Email Jeffrey with any questions or feedback ([email protected])

    Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services.  

    The firm's website is www.servicemanagement.us.  Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,800 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.
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About Service Management Leadership Podcast
Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts: ■ Monday: Jeffrey Tefertiller – Service Delivery topics ■ Wednesday: Kenneth Gonzalez ■ Thursday: Jeffrey Tefertiller – Service Management topics Please subscribe and rate wherever you listen to podcasts.
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