And Another Thing podcast | Listen online for free

43 episodes

43. Ciao Bella
22/05/2026 | 1h 11 mins.
On this week’s episode, Joella returns from 10 days in Italy with plenty of stories to share—from unforgettable meals and memorable experiences to observations on hospitality culture abroad. Together, Helene and Joella explore the slower approach to dining in Italy, where meals are centred around experience rather than fast-paced act of turning over tables.
Of course, some things in hospitality prove to be universal, as Joella also recounts the familiar frustrations of customers sitting where ever they like, stealing tables, and disrupting server flow—no matter where in the world you are, annoying customers are everywhere.
42. I Just Farted
08/05/2026 | 1h 4 mins.
This week, Helene and Joella are bringing plenty of flavour to the conversation—equal parts exhausted, slightly salty, and ready to unpack the many characters that make up hospitality life. From the labels customers unknowingly earn to the pros and cons they bring to a business, this episode blends industry insight with the reminder that no matter how old you get...some things never stop being funny.
41. She Was Phemominal
24/04/2026 | 1h
On this week’s episode, Helene and Joella share stories from the first concert of the season, question whether “brain food” is really doing its job, and reflect on a week of customer interactions that left them wanting to ask, “Are you alright, love?"
They also explore the delicate balance of saying “no” in hospitality, and how setting boundaries with customers can either risk losing business—or create stronger loyalty in the long run.
40. Our One Year-Aversary
10/04/2026 | 1h 3 mins.
On this week’s episode, Helene and Joella celebrate one full year behind the mic. Featuring special clips from listeners sharing what they love about the show, they take a nostalgic look back at favourite moments, memorable episodes, and the stories behind some of their most iconic sayings. From technological learning curves to standout segments, titles, and plenty of laughter created along the way, this episode is a celebration of how far they’ve come—and the community that has grown with them.
39. Fivehead Not Forehead
27/03/2026 | 1h
On this week’s episode, Helene and Joella prove that even a chaotic start can lead to plenty of laughs—and a strong finish. From power outages and internal flooding to late-night dinners, this episode delivers on both humour and real-life hospitality moments.
Amid it all, a couple of wholesome stories restore their faith in humanity—including an unexpected matchmaking moment.
Helene then flips the script on the hospitality experience, diving into the idea of rating customers - much like how others rate and review business - and explores how simple actions can go a long way in boosting their score.

More Comedy podcasts

Trending Comedy podcasts

About And Another Thing

A friendship forged in the chaos of working in hospitality. Joella and Helene take you behind the sacred counter of a cafe and share what it is really like serving coffee and food to humans all day. Customer service is filled with its own unique life and no one really knows what goes on behind a counter. What makes it all that much more fascinating is that one of them is originally from the UK and the other from New Zealand, but they both live in Canada. You would think the cultures, both in hospitably and life, are not that far apart but it is not as interchangeable as it seems.In this slightly quirky but wholesome podcast you will hear about customers that have the potential to make or break a perfectly great working day, what it is like to live in a country not your own and the banter between two great friends. Occasionally you might get a glimpse into the beauty that is humanity and how a 5 minute interaction can make an entire occupation worth it.We know how to laugh at ourselves, at each other and most importantly, at other people. We simply want to invite you to have a cuppa with us, and enjoy the conversation.....oh wait, and another thing...

Podcast website

Comedy

Listen to And Another Thing, Friday Night Comedy from BBC Radio 4 and many other podcasts from around the world with the radio.net app

Get the free radio.net app

Stations and podcasts to bookmark
Stream via Wi-Fi or Bluetooth
Supports Carplay & Android Auto
Many other app features

Open app

Get the free radio.net app

Stations and podcasts to bookmark
Stream via Wi-Fi or Bluetooth
Supports Carplay & Android Auto
Many other app features

And Another Thing

Scan code,
download the app,
start listening.