PAPood 563 - Human Performance, Not Human Error — Todd Conklin on Reframing Safety
Tiny Todd Conklin joins the No Way Out podcast to explore Human and Organizational Performance (HOP), high-reliability organizing, and how safety emerges from complex systems rather than individual mistakes.
They critique traditional investigations, surveys, and risk matrices, and discuss practical ideas for building capacity, worker agency, psychological safety, and resilient operations.
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46:34
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46:34
PAPod 562 - When 'I Forgot' Becomes Fatal: Preventing Children Left in Hot Cars
This episode examines the growing problem of children accidentally left in hot cars, explains why memory failures can happen to anyone, and argues that punishment is not the solution.
It summarizes practical approaches—accepting the risk, assuming "when, not if," using technology and visual reminders, and responding with understanding rather than judgment—to create system-level changes that improve recoverability and prevent future tragedies.
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25:09
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25:09
PAPod 561 - High Reliability in Action — Turning Surprises into Safer Outcomes
Todd talks with Lauren Mooney about her book High Reliability in Action and how to translate HRO concepts into practical behaviors. They cover the rise of HRO, the 'Speaking In' approach, nine guiding questions, and the animal avatars that represent attitudes like humility, courage, and curiosity.
The episode emphasizes leadership’s role, DIY team practices for recognizing risk, responding early, and adapting effectively across industries—from frontline staff to executives.
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29:13
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29:13
PAPOd 560 - When Hospitals Criminalize Error: A Patient Safety Reckoning
This episode of the Pre-Accident Investigation Podcast features patient safety leader Lisa Zegan, host of Tales from the Sharp End, in a candid conversation with Todd about the 2017 Vanderbilt medication error and what it reveals about healthcare systems.
They explore why criminalizing mistakes harms learning, how design and billing pressures shape medication cabinets and workflows, the limits of “zero harm,” and the case for recoverability/rescuability, cross-industry learning, and leadership-driven transparency across hospitals.
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1:00:11
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1:00:11
PAPod 559 - Exploring the Evolution of Safety Leadership with Tom Krause
Join Todd as he delves into a captivating discussion with Tom Krause, founder of Behavioral Science Technology, on the Pre-Accident Investigation Podcast. This episode unravels the evolution of safety protocols from traditional behavioral-based approaches to modern leadership-driven strategies.
Krause shares his journey from pioneering behavioral-based safety techniques to exploring the pivotal role leaders play in mitigating catastrophic events. The conversation highlights the significance of leadership decision-making in shaping organizational culture and safety outcomes.
Discover how historical safety models have informed current practices and gain insights into the challenges and advancements in the safety domain, all set against the vibrant backdrop of their meeting in Santa Fe. Tune in to uncover these transformative ideas and the evolving landscape of workplace safety.
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