How Wiley is driving transformation and innovation across its business
In this episode, we hear from Sean Mack, CIO & CISO at Wiley.He talks about how Wiley has transformed into a technology enabled company and delves into topics like cloud transformation and DevOps. We hear how shared data models aid collaboration, and enable Wiley to deliver amazing product experiences to researchers, educators, and learners around the world.
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29:31
How ERT supports clinical trials all over the world
In this episode, we hear from Christian Heckelmann, Senior DevOps Engineer and Simon Pilar, Director, IT Service Operations, at ERT. They talk about the complexity of technology today, the importance of software to clinical trials and operations transformation. We also hear about ERT’s adoption of Keptn, Dynatrace’s open source control plane for cloud automation, and how this is enabling ERT to deploy better quality software faster.
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41:05
How the State of Minnesota ensured system stability in a crisis
In this episode, we hear from Kailey Smith, Application Architect at the State of Minnesota about how her team kept essential unemployment services available for citizens when there was an unprecedented surge in demand during the pandemic. She also discusses innovation, the women that influenced her life, the similarities between archaeology and ITOps, and why Davis would make for an excellent assistant archaeologist.
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33:03
Why Schneider National chose to improve logistics through analytics
In this episode, we hear from Jared Vils, Director of IT Operations at SchneiderNational, who discusses how this $5 bn dollar transportation business jugglesthe pick-up and drop-off of 17,000 trailers and containers per day and relieson technology to make this possible. Jared also outlines the move to APIs andhow almost every part of the business is run through analytics.
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33:52
How Dish is digitally transforming the wireless world
In this episode, we hear from Eric Harris, Director of Enterprise Systems at Dish about how the company has transformed to include wireless communications alongside its consumer streaming service - Sling TV. He discusses how the business is building out its wireless operations whilst nurturing the growth of their Sling TV offering, and how proactively improving the customer experience has been key for the organisation. As part of the drive to improve the customer experience, Eric also outlines how Dish has been resolving issues before they impact customers through the use of Dynatrace.
Hear first-hand from the people behind some of the most important digital services on the planet. The software that runs the world, is highly complex, from the interconnections of banks, to healthcare, autonomous vehicles, ecommerce, and the apps that help us stay connected.
Whilst machines and AI play an increasingly important role in helping us maintain application performance, it's the humans that are innovating, dreaming, optimizing so we all can once again, be spoilt with digital services that makes our lives easy.
Dave Anderson, a digital experience evangelist and keynote speaker, talks with those at the forefront of cloud transformation, devops and delivering customer experience
New Zealand