
3542: Samsara on Scaling Human Expertise With AI, Not Replacing It
04/1/2026 | 33 mins.
In this episode of Tech Talks Daily, I'm joined by Kiren Sekar, Chief Product Officer at Samsara, to unpack how AI is finally showing up where it matters most, in the frontline operations that keep the global economy moving. From logistics and construction to manufacturing and field services, these industries represent a huge share of global GDP, yet for years they have been left behind by modern software. Kiren explains why that gap existed, and why the timing is finally right to close it. We talk about Samsara's full-stack approach that blends hardware, software, and AI to turn trillions of real-world data points into decisions people can actually act on. Kiren shares how customers are using this intelligence to prevent accidents, cut fuel waste, digitize paper-based workflows, and scale expert judgment across thousands of vehicles and job sites. The conversation goes deep into real examples, including how large enterprises like Home Depot have dramatically reduced accident rates and improved asset utilization by making safety and efficiency part of everyday operations rather than afterthoughts. A big part of our discussion focuses on trust. When AI enters physical operations, concerns around monitoring and surveillance surface quickly. Kiren walks through how adoption succeeds only when technology is introduced with care, transparency, and a clear focus on protecting workers. From proving driver innocence during incidents to rewarding positive behavior and using AI as a virtual safety coach, we explore why change management matters just as much as the technology itself. We also look at the limits of automation and why human judgment still plays a central role. Kiren explains how Samsara's AI acts as a force multiplier for experienced frontline experts, capturing their hard-won knowledge and scaling it across an entire workforce rather than trying to replace it. As AI moves from pilots into daily decision-making at scale, this episode offers a grounded view of what responsible, high-impact deployment actually looks like. As AI continues to reshape frontline work, making jobs safer, easier, and more engaging, how should product leaders balance innovation with responsibility when their systems start influencing real-world safety and productivity every single day? Useful Links Connect with Kiren Sekar Learn more about Samsara Tech Talks Daily is Sponsored by Denodo

3541: How IBS Software Sees AI Redefining Airline Retail and Loyalty
04/1/2026 | 31 mins.
What if airlines stopped thinking in terms of seats and schedules and started designing for the entire journey instead? In this episode of Tech Talks Daily, I'm joined by Somit Goyal, CEO of IBS Software, to talk about how travel technology is being rebuilt at its foundations. Since we last spoke, AI has moved from experimentation into everyday operations, and that shift is forcing airlines to rethink everything from retailing and loyalty to disruption management and customer trust. Somit shares why AI can no longer sit on the edge of systems as a feature, and why it now has to be embedded directly into how decisions are made across the business. We discuss the growing gap between legacy airline technology and rapidly rising traveler expectations, and why this tension has become a defining moment for the industry. For Somit, travel tech is no longer back office infrastructure. It is becoming the operating system for customer experience and revenue. That shift changes how airlines think about retailing, moving away from selling flights toward curating outcomes across a multi day journey that includes partners, servicing, and real time operational awareness. The conversation also explores why agility now matters more than scale, and how airlines are approaching this transformation without breaking what already works. A major part of this episode focuses on IBS Software's deep co-innovation partnership with Amazon Web Services. Somit explains why this is far more than a cloud hosting arrangement, covering joint R&D, shared roadmaps, and AI labs designed to help airlines build modern retailing capabilities faster. We also unpack what "AI first" really means in practice, how intelligence is reshaping offer creation, pricing, order management, and disruption handling, and why responsible AI must be treated as a product rather than a legal safeguard. We also spend time on loyalty, one of the industry's most stubborn challenges. Somit outlines why converging reservations and loyalty systems is such a powerful unlock, how it enables real time personalization instead of generic segmentation, and why loyalty should evolve from a points ledger into an experience engine that delivers value before, during, and after a trip. As airlines race toward 2026, the big question is no longer whether transformation will happen, but who will move with enough clarity and trust to earn long-term loyalty. In a world where AI knows more about travelers than ever before, how do airlines use that intelligence to create better outcomes without crossing the line, and are they ready to rethink the journey from end to end? Useful Links Connect with Somit Goyal Learn more about IBS Software Tech Talks Daily is Sponsored by Denodo Â

3540: Hill Climbers, Where Tech, Fitness, and Human Connection Meet
03/1/2026 | 28 mins.
What happens when a podcast stops being something you listen to and becomes something you physically show up for? In this episode of Tech Talks Daily, I wanted to explore a different kind of tech story, one rooted in community, endurance, and real human connection. I was joined by Sam Huntington, a Business Development Officer at Wells Fargo, who has quietly built something special at the intersection of technology, entrepreneurship, and cycling through his podcast and community project, Hill Climbers. Sam's story starts far from a studio. It begins on a bike, moving through Philadelphia, Los Angeles, and eventually Austin, where chance conversations on group rides turned into friendships, business relationships, and eventually a podcast. We talk about why endurance sports and startups share the same mental terrain, the moments when you want to quit, and how those moments often define the outcome. Sam explains how Hill Climbers evolved from recorded conversations into weekly rides, live podcast tapings, and in person events that bring founders, investors, and operators together without name badges or pitch decks. We also dig into what makes Austin such a magnetic place for founders right now, and why community building outside Silicon Valley feels different when it is built around shared effort rather than curated networks. Sam shares lessons learned from taking a podcast offline, including the early weeks when hardly anyone showed up, the temptation to stop, and the persistence required to build momentum. There is a refreshing honesty in how he describes growing something slowly, resisting shortcuts, and letting trust compound over time. This conversation is also a reminder that meaningful networks are rarely built through algorithms. They are built through shared experiences, discomfort, friendly competition, and showing up consistently when no one is watching. Whether you are a founder, an investor, or someone trying to build a community of your own, there is something grounding in hearing how relationships form when work is not the opening line. As more of our professional lives move online, are we losing the spaces where real connection happens, and what would it look like for you to build community around a shared passion rather than a job title? Userful Links Connect with Sam Huntington Hill Climbers Website Instagram Tech Talks Daily is Sponsored by Denodo

3539: ShelterZoom CEO on Keeping Care Moving When Systems Go Down
02/1/2026 | 23 mins.
What happens to patient care when hospital systems suddenly go dark and clinicians are forced back to pen and paper in the middle of a crisis? In this episode of the Tech Talks Daily Podcast, I speak with Chao Cheng-Shorland, Co-founder and CEO of ShelterZoom, about a problem that many healthcare leaders still underestimate until it is too late. As ransomware attacks, cloud outages, and system failures become more frequent, electronic health record downtime has shifted from a rare incident to a recurring operational risk with real consequences for patient safety, staff wellbeing, and hospital finances. Chao explains why traditional disaster recovery plans fall short in live clinical environments and why returning to paper workflows is no longer viable for modern healthcare teams. We discuss how EHR downtime can stretch from hours into weeks, how reimbursement delays and cash flow pressure compound the damage, and why younger clinicians are often unprepared for manual processes they were never trained to use. The conversation also explores the mindset shift now taking place among CIOs and CISOs, as resilience moves from a compliance checkbox to a survival requirement. At the heart of the discussion is ShelterZoom's SpareTire platform and the thinking behind treating uninterrupted access to clinical data as a baseline rather than a backup. Chao shares how the idea emerged directly from hospital conversations, why an external, always-available system is essential during cyber incidents, and how ShelterZoom's tokenization roots shaped a design focused on security without disruption. We also look at how rising AI adoption is changing the threat landscape and why many healthcare organizations are reordering priorities to secure continuity before rolling out new AI initiatives. As we look toward 2026, this episode offers a grounded view of how healthcare organizations must rethink downtime tolerance, data governance, and operational readiness in a world where digital outages can quickly become clinical emergencies. If downtime is now inevitable rather than hypothetical, what does real resilience look like for hospitals, and are healthcare leaders moving fast enough to protect patients when systems fail? Useful Links Connect with Chao Cheng-Shorland Learn more about ShelterZoom Tech Talks Daily is Sponsored by Denodo

3538: How Storyblok Sees Content Strategy Changing in an AI First Internet
01/1/2026 | 33 mins.
Is your website still the front door to your business, or has AI already quietly changed where customers first meet your brand? In this episode of the Tech Talks Daily Podcast, I sit down with Dominik Angerer, Co-founder and CEO of Storyblok, to unpack how content, search, and discovery are shifting in an AI-first world. As search behavior moves away from blue links toward direct answers inside tools like ChatGPT and Google summaries, Dominik explains why many businesses are seeing traffic decline even while signups and conversions continue to grow. We explore how AI is reshaping the role of content management systems, from automation and orchestration to personalization at scale. Dominik shares why consistency now matters more than volume, how outdated content can actively harm brand visibility inside AI answers, and why the technical foundations built for SEO still play a major role as generative search takes hold. This conversation also dives into headless CMS architecture, why separating content from presentation has become even more valuable, and how structured, well maintained content gives AI systems something reliable to work with. Dominik also introduces the idea of joyful content, a belief that better tools lead to better work and ultimately better experiences for audiences. From AI-powered support workflows to personalized retail and loyalty experiences, he shares real examples of how forward-looking teams are already using content as an active system rather than a static archive. As businesses look toward 2026 and rethink how they show up across websites, apps, agents, and answer engines, this episode offers a grounded look at what needs to change and where to start. As AI becomes the place people go for answers rather than search results, how are you rethinking your content strategy, and what will you do differently after hearing this conversation? Connect with Dominik Angerer Learn more Storyblok Tech Talks Daily is Sponsored by Denodo



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