Brave UX with Brendan Jarvis 🇺🇦

• Aryn Korpalski - Keeping Research Human

  Aryn Korpalski reminds us that research is as much about human connection 🤝 as it is about data—and why hospitality, curiosity, and thoughtful service are the real secrets to impactful insights 🎯. ====== Episode Chapters: 00:00 – Why In-Person Magic Can’t Be Replicated Virtually 00:30 – Welcome and Introduction 02:00 – Meet Aryn Korpalski 03:06 – Musical Theatre, Sports, and Finding Confidence in Rugby 10:00 – Growing Up in Denver and Becoming a Chicagoan 14:42 – Curiosity, Hospitality, and the Work of Fieldwork 18:20 – Complex Briefs and Protecting Participant Trust 22:55 – Global Research and Partnering with Competitors 27:30 – Preparing for the Next Thing: AI and Data Quality 35:11 – Baking Accessibility Into Every Project 40:30 – Making Research Emotionally Accessible 44:01 – Beyond Insights: Community and Connection 47:23 – The Power of Observation Rooms 51:30 – Gathering Intentionally and Leadership Energy 56:00 – Why Making “Yes” Matter Builds Trust 1:09:05 – Closing Reflections and Where to Find Aryn ====== Who is Aryn Korpalski? Aryn is the Senior Vice President of Corporate Services at Fieldwork, a company trusted worldwide for in-person research facilities, digital capabilities, and global recruitment services. She has:  ✅ Led Fieldwork’s corporate operations and strategic client partnerships  ✅ Managed research projects across diverse industries and cultures  ✅ Advocated for participant-first experiences and inclusive research practices  ✅ Embraced hospitality as a guiding principle in research operations ====== Find Aryn Korpalski here: LinkedIn → https://www.linkedin.com/in/arynkorpalski/ Fieldwork → https://www.fieldwork.com/ ====== Subscribe to Brave UX Like what you heard?   🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show! Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805   Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK   YouTube: https://www.youtube.com/@TheSpaceInBetween Podbean: https://braveux.podbean.com/ ====== Follow Brave UX for more great content! LinkedIn: https://www.linkedin.com/company/the-space-in-between/   TikTok: https://www.tiktok.com/@brave_ux   Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/   The Space InBetween Website: https://thespaceinbetween.co.nz/

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• Changying (Z) Zheng - Connecting Teams Through Ops

  Changying (Z) Zheng brings calm thinking to DesignOps — showing how clarity, storytelling, and ruthless prioritisation help design teams thrive .   ======   Episode Chapters:   00:00 – Why Design Needs to Prove Its Value 00:30 – Welcome and Introduction 02:30 – From Graphic Design to Design Ops Leadership 05:40 – Running a Dairy-Free Dessert Business and Learning Calm Leadership 10:00 – Leading Without Drama and Seeing Multiple Perspectives 13:00 – Design Ops as Service Design for Design Teams 16:00 – Storytelling, Outcomes, and Speaking the Language of Business 18:45 – Earning and Keeping a Seat at the Table 21:00 – Moving from Ticket Taking to Strategic Design Work 26:00 – Saying No Kindly and Introducing Office Hours 32:00 – People, Process, and Platform as Core Pillars 36:00 – Becoming the Connective Tissue Across Orgs 42:00 – Growing Into Product Ops at Cloudflare 55:00 – Communication as the Connective Tissue of Ops 1:10:00 – A Two-by-Two Framework for Career Development     ======   Who is Changying (Z) Zheng?   Changying (Z) Zheng is a Director of Product Operations at Cloudflare, where she’s scaled the operational backbone of one of the internet’s most recognisable infrastructure companies .   She has:   Started as a team of one and built thriving design and research operations   Worked in agencies, higher education, and at companies like Akamai, VMware, and Nasdaq   Founded and ran her own retail business   Delivered talks at The DevOps Conference and DesignOps Summit, shaping how people understand DesignOps in technical environments   ======   Find Changying (Z) Zheng here:   LinkedIn → https://www.linkedin.com/in/changyingz/ Website → https://www.changyingart.com/   ====== Subscribe to Brave UX Like what you heard?   🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show! Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805   Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK   YouTube: https://www.youtube.com/@TheSpaceInBetween Podbean: https://braveux.podbean.com/ ====== Follow Brave UX for more great content! LinkedIn: https://www.linkedin.com/company/the-space-in-between/   TikTok: https://www.tiktok.com/@brave_ux   Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/   The Space InBetween Website: https://thespaceinbetween.co.nz/

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• Jake Burghardt - Stop Wasting Research

  Jake Burghardt explores why so much research goes unused , why timing matters more than tools , and how to transform insights into real impact for teams and strategy .   ======   Episode Chapters:   00:00 – Why Careers Shouldn’t Hinge on One Team 00:30 – Welcome and Introduction 01:27 – Jake’s Work at Amazon and the Intersection of Ops 03:00 – Early Days: Patents, Psychology, and Consulting Work 05:46 – Becoming a Generalist Across Disciplines 08:05 – The Rise of Research, Design, and Product Ops 10:12 – Writing Stop Wasting Research and the Story Behind the Title 13:45 – Timing Research to Influence Planning Cycles 16:52 – Who Can Reduce Research Waste in Large Orgs? 21:14 – Root Causes of Research Waste: Preparation, Motivation, Integration 27:09 – The Challenge of Prioritising Insights 31:30 – What Competitors Would Pay to Know You Forgot 36:32 – Tools, Repositories, and Making Insights Stick 42:00 – Practical Ways to Promote Overlooked Insights 1:03:00 – Closing Reflections and Where to Find Jake   ======   Who is Jake Burghardt?   Jake Burghardt is a veteran of the research, product, and design worlds, helping organisations close the gap between what they know and what they act on. His upcoming book, *Stop Wasting Research*, offers a new framework for turning insights into action.   ======   Find Jake Burghardt here:   LinkedIn → https://www.linkedin.com/in/jakeburghardt/ Blog → https://medium.com/integrating-research  Newsletter → https://www.integratingresearch.com/newsletter Book: Stop Wasting Research → https://www.integratingresearch.com/#book   ======   Subscribe to Brave UX Like what you heard?   🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show! Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805   Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK   YouTube: https://www.youtube.com/@TheSpaceInBetween Podbean: https://braveux.podbean.com/ ====== Follow Brave UX for more great content! LinkedIn: https://www.linkedin.com/company/the-space-in-between/   TikTok: https://www.tiktok.com/@brave_ux   Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/   The Space InBetween Website: https://thespaceinbetween.co.nz/

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• Ehab Bandar - Designing a Life of Creative Freedom

  Ehab Bandar shares why creative freedom, curiosity, and human connection matter more than ever in design — exploring how resilience, adaptability, and gratitude shape a lasting career in UX .   ======   Episode Chapters:   00:00 – Designing with First Principles in Mind 00:45 – Welcome and Introduction 02:10 – Meet Ehab Bandar 04:20 – From Architecture to Design Strategy 07:05 – Founding Big Tomorrow and Its Mission 10:40 – Learning from Corporate Clients and Early Struggles 14:00 – Why Culture Shapes Every Design Decision 17:45 – Balancing Human Needs and Business Demands 22:18 – The Role of Design in Tackling Climate Change 27:00 – Shifting From Growth at All Costs to Responsible Growth 31:42 – Why Designers Must Think Like Futurists 36:15 – Systemic Design and the Power of Long-Term Thinking 41:00 – Teaching Organizations to See the Bigger Picture 46:20 – Why Leadership Needs a Broader Design Lens 52:05 – Building Resilience in Times of Uncertainty 57:30 – Closing Reflections and Where to Find Ehab   ======   Who is Ehab Bandar?   Ehab Bandar is a seasoned UX design leader and independent consultant whose career spans fintech, real estate, hospitality, and beyond .   He has: Led design teams for clients like Airbnb and Charles Schwab   Founded Bigtable, a design and innovation consulting firm   Shared insights through *The Experience Architect* newsletter   Taught graduate design courses at the Academy of Art University   ======   Find Ehab Bandar here:   LinkedIn → https://www.linkedin.com/in/ehabbandar/ Bigtable → https://bigtable.co/ Website → https://www.ehabbandar.com/ Substack → https://ehabbandar.substack.com/   ====== Subscribe to Brave UX Like what you heard?   🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show! Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805   Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK   YouTube: https://www.youtube.com/@TheSpaceInBetween Podbean: https://braveux.podbean.com/ ====== Follow Brave UX for more great content! LinkedIn: https://www.linkedin.com/company/the-space-in-between/   TikTok: https://www.tiktok.com/@brave_ux   Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/   The Space InBetween Website: https://thespaceinbetween.co.nz/

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• Chetana Deorah - From Silicon Valley to Soulful Design

  Chetana Deorah explores what it means to step off the career treadmill , rediscover creativity beyond metrics , and build a life rooted in connection, community, and courage —sharing why the most meaningful design often begins within .   ======   Episode Chapters:   00:00 – Growing Up in a Sheltered Business Family 00:30 – Welcome and Introduction 02:11 – Meet Chetana Deorah 03:24 – Opening with a Poem by Sri Aurobindo 04:30 – Leaving Silicon Valley and Returning to India 07:30 – Life and Purpose in Auroville 12:00 – Yoga as Union, Not Just Asana 13:34 – Leaving India to Resist Cultural Norms 17:38 – The Marriage Path She Refused 20:16 – Her Father’s Rebellious Influence and Strength 25:00 – Seeing India Change While Living Abroad 29:00 – Asking: “Is There Another Ladder to Climb?” 33:01 – From Busyness to Learning How to Do Nothing 42:54 – Creativity and Community Projects in Auroville 50:00 – Rethinking Money, Growth, and Human Unity 57:30 – Lessons From Silicon Valley on Bravery and Growth   ======   Who is Chetana Deorah?   Chetana Deorah is a seasoned design leader, educator, and community builder whose career bridges tech, creativity, and social impact .   She has: Led product design at Netflix, Scribd, Yahoo, Pivotal Labs, and Pentagram   Shaped global digital experiences for hundreds of millions of users   Founded community projects in India focused on art, sustainability, and human connection   Chosen a new path outside Silicon Valley to explore soulful, human-centered design   ======   Find Chetana Deorah here:   LinkedIn: https://www.linkedin.com/in/chetanadeorah/   ====== Subscribe to Brave UX Like what you heard?   🎙️ Subscribe to Brave UX for more conversations with world-class voices in UX, design, and product leadership. Your support helps others discover the show! Apple Podcasts: https://podcasts.apple.com/no/podcast/brave-ux-with-brendan-jarvis/id1552607805   Spotify: https://open.spotify.com/show/7j2ocni6A00fzgHkj6TtCK   YouTube: https://www.youtube.com/@TheSpaceInBetween Podbean: https://braveux.podbean.com/ ====== Follow Brave UX for more great content! LinkedIn: https://www.linkedin.com/company/the-space-in-between/   TikTok: https://www.tiktok.com/@brave_ux   Instagram: https://www.instagram.com/thespaceinbetw__n/ ====== Hosted by Brendan Jarvis: Brendan Jarvis on LinkedIn: https://www.linkedin.com/in/brendanjarvis/   The Space InBetween Website: https://thespaceinbetween.co.nz/

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