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Pre-Hospital Care Podcast

Eoin Walker
Pre-Hospital Care Podcast
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  • Holding Space in Crisis: Understanding Grief in Pre-Hospital Care with Liz Gleeson Part 1
    In this episode, we delve into one of the most universal and often misunderstood experiences: grief. Whether it's supporting families after a sudden loss, witnessing trauma firsthand, or coping with personal emotional impacts, grief is an ever-present companion in pre-hospital care.Joining us is Liz Gleeson, a highly respected psychotherapist, educator, and specialist in grief. Liz is the creator of the internationally acclaimed Shapes of Grief podcast and training program, and she lectures widely on grief and loss. With a background in somatic therapies and a PhD in progress on Forest Therapy and bereavement, Liz brings a compassionate, embodied, and deeply informed perspective to the conversation.We’ll explore key models of grief, including Kübler-Ross’s Five Stages, the Dual Process Model, Attachment Theory, and Continuing Bonds. We’ll also discuss the art of listening, cultural competence, caregiver compassion and burnout, and ethical challenges in grief support. This conversation is for anyone navigating the emotional complexities of pre-hospital work and seeking ways to respond with presence, professionalism, and care in moments of profound human vulnerability. You can find Liz's podcast "Shapes of Grief' podcast here: https://podcasts.apple.com/gb/podcast/shapes-of-grief/id1450116449This is Liz's website, where further training on grief can be found: https://shapesofgrief.com/This episode is sponsored by PAX: The gold standard in emergency response bags.When you’re working under pressure, your kit needs to be dependable, tough, and intuitive. That’s exactly what you get with PAX. Every bag is handcrafted by expert tailors who understand the demands of pre-hospital care. From the high-tech, skin-friendly, and environmentally responsible materials to the cutting-edge welding process that reduces seams and makes cleaning easier, PAX puts performance first. They’ve partnered with 3M to perfect reflective surfaces for better visibility, and the bright grey interior makes finding gear fast and effortless, even in low light. With over 200 designs, PAX bags are made to suit your role, needs, and environment. And thanks to their modular system, many bags work seamlessly together, no matter the setup.PAX doesn’t chase trends. Their designs stay consistent, so once you know one, you know them all. And if your bag ever takes a beating? Their in-house repair team will bring it back to life. PAX – built to perform, made to last.Learn more at ⁠https://www.pax-bags.com/en/⁠
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  • The Dry Stone Wall of Healthcare: Connection, Resilience, and Improvement
    In this audio blog, Carl Betts employs the analogy of a traditional dry stone wall to explain the principles of healthcare improvement. Carl suggests that just as these walls rely on the careful placement and interconnection of unique stones without mortar, healthcare systems depend on the relationships between processes, people, and policies. A key point is that a single failure or "slippage" in either the wall or the system can cause a cascading disruption. The blog advocates for a thoughtful approach to improvement, stressing that rebuilding requires assessment and learning rather than simply replacing components. Ultimately, the source frames the dry stone wall as a blueprint for success in healthcare, emphasising connection, resilience, and the value of incremental progress.This episode is sponsored by PAX: The gold standard in emergency response bags.When you’re working under pressure, your kit needs to be dependable, tough, and intuitive. That’s exactly what you get with PAX. Every bag is handcrafted by expert tailors who understand the demands of pre-hospital care. From the high-tech, skin-friendly, and environmentally responsible materials to the cutting-edge welding process that reduces seams and makes cleaning easier, PAX puts performance first. They’ve partnered with 3M to perfect reflective surfaces for better visibility, and the bright grey interior makes finding gear fast and effortless, even in low light. With over 200 designs, PAX bags are made to suit your role, needs, and environment. And thanks to their modular system, many bags work seamlessly together, no matter the setup.PAX doesn’t chase trends. Their designs stay consistent, so once you know one, you know them all. And if your bag ever takes a beating? Their in-house repair team will bring it back to life.PAX – built to perform, made to last.Learn more at https://www.pax-bags.com/en/
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  • From Road Paramedic to Critical Care: Inside Zoe Boswell’s HEMS Pathway. GWAAC Series Part 3
    In this episode, we’re diving into the journey of Zoe Boswell, a dedicated paramedic, mother, and community volunteer with the Great Western Air Ambulance Charity (GWAAC). Zoe brings over a decade of experience as a road paramedic, all while balancing the demands of family life and volunteering with the GWAAC Heartstarters program.Zoe’s story is a powerful example of resilience, progression, and passion within the pre-hospital care world. Her ability to manage complex clinical challenges on scene, train at an advanced level, and still give back to the community through CPR education speaks volumes about her commitment to the profession.In our conversation, we explore her motivations, her aspirations from road to critical care paramedic, the emotional impact of high-acuity cases, and the unique perspective she brings as a parent working on the front line. Whether you’re a student paramedic, a seasoned clinician, or just curious about the realities of life on the HEMS pathway, Zoe’s insights are both inspiring and deeply grounded in the realities of modern pre-hospital care. Let’s dive into this episode with Zoe Boswell.This episode is brought to you by IndieBase.IndieBase is the smart, simple, and budget-friendly Electronic Patient Record (EPR) system designed specifically for the demands of HEMS and pre-hospital care. Whether you're responding solo, working within a flexible team, or managing care across a larger organisation, IndieBase is built to support you. It runs seamlessly on laptops, tablets, or smartphones, and crucially, it operates offline, ensuring you can document care wherever you are, even in the most remote environments. Developed from the proven platform of HEMSbase by Medic One Systems, IndieBase offers a familiar, intuitive interface with the rock-solid reliability clinicians need. It's ready for everything from festival medical cover to high-acuity critical care transfers.Key features include full integration with all major pre-hospital monitors, case review, and clinical governance modules, making it an ideal solution for teams preparing for CQC registration. A patient feedback module also helps drive service improvement and meaningful engagement. For clinicians working across multiple organisations, IndieBase provides a personal logbook that combines your data and links directly with your existing HEMSbase logbook.IndieBase EPR made simple, wherever you are.Find out more at https://indiebase.net/This episode is sponsored by PAX: The gold standard in emergency response bags.When you’re working under pressure, your kit needs to be dependable, tough, and intuitive. That’s exactly what you get with PAX. Every bag is handcrafted by expert tailors who understand the demands of pre-hospital care. From the high-tech, skin-friendly, and environmentally responsible materials to the cutting-edge welding process that reduces seams and makes cleaning easier, PAX puts performance first. They’ve partnered with 3M to perfect reflective surfaces for better visibility, and the bright grey interior makes finding gear fast and effortless, even in low light. With over 200 designs, PAX bags are made to suit your role, needs, and environment. And thanks to their modular system, many bags work seamlessly together, no matter the setup.PAX doesn’t chase trends. Their designs stay consistent, so once you know one, you know them all. And if your bag ever takes a beating? Their in-house repair team will bring it back to life.PAX – built to perform, made to last.Learn more at ⁠https://www.pax-bags.com/en/⁠
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  • Human Factors on Expedition with Ryan Atkinson
    This blog podcast unpacks an article titled "Beyond the Summit: Why Human Factors and Crew Resource Management Matter in Expeditions," written by Ryan Atkinson on 22 September 2025. Ryan asserts that while competence and experience are crucial for expeditions, human factors (HF), the psychological, social, and organisational influences on performance are often the difference between success and disaster. Ryan highlights that stressors like fatigue, ambition, and cognitive biases like Groupthink and Social Proof amplify risk in extreme environments, citing the Tunnel Creek avalanche as an example. To mitigate these risks, the author advocates for the adoption of Crew Resource Management (CRM), an aviation-inspired safety framework focusing on practices like closed-loop communication, checklists, shared situational awareness, and flattened authority gradients. Ultimately, successful expedition teams must evolve from fragile flash teams into structured evolved teams that prioritise collective safety through understanding human limitations and working together. You can read Ryan's blog here: https://ryanatkinson.tv/2025/09/22/beyond-the-summit-why-human-factors-and-crew-resource-management-matter-in-expeditions/
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  • Paediatric Cardiac Arrest with Paul Banerjee. Paediatric Series Part 3
    Today, we're diving into one of the most challenging scenarios any EMS provider faces: paediatric cardiac arrest. The figures are challenging, with only a 4.9% survival rate for infants and neurologically intact survival rates as low as 1-4% nationally. These calls have long been considered to have poor outcomes.But what if I told you that one fire department completely rewrote the playbook and achieved neurologically intact survival rates of 46%? What if they did it by breaking conventional rules and staying on scene longer, not shorter?Today, we're joined by Medical Director Paul Banerjee from Polk County Fire Rescue in Florida, where they've transformed paediatric cardiac arrest outcomes through changing the protocols that challenge everything we thought we knew about pre-hospital resuscitation. From their "NO/NO/GO" dispatch system to permissive hypercarbia post-intubation, from mechanical CPR to aggressive on-scene airway management, Polk County has proven that with the right approach, we can dramatically improve outcomes in this patient cohort. *** Please note, this podcast is for information purposes only. You must stay within your scope and remit of practice and service SOPs at all times ***This podcast is sponsored by BlueRoomXRWhen lives are on the line, training needs to feel real. That’s where BlueRoom comes in, the world’s most advanced mixed-reality training simulator. No bulky controllers or gimmicks, just your hands, your kit, and a level of immersion that places you straight into the mission. From the cockpit of a Blackhawk to the chaos of a combat zone, BlueRoom delivers pressure-filled environments without real-world risk.With Mission Control, instructors can shift conditions, change patient vitals, and dial up intensity instantly. And thanks to Garmin biometrics, the system even responds to your physiology in real time, adapting as your stress and heart rate rise.Born in Australia and now trusted across five continents, BlueRoom is redefining readiness for military, medical, and frontline professionals. This isn’t the future of training; it’s training transformed.👉 For truly immersive training, step inside the BlueRoom. Visit ⁠BlueRoomXR.com⁠ to request your demo today.
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About Pre-Hospital Care Podcast

This podcast is designed to have engaging and inspirational conversations with some of the worlds leading experts in or relating to pre-hospital care. We hope you take a lot from the conversations both from a technical and non-technical perspective. Please rate and review the show as feedback helps ensure that the best information gets back to you throughout the project.
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