Cultural Understanding in Clinical Trial Recruitment
Sit down with Kate Shaw, Founder and CEO of Innovative Trials, to explore how humanized, bespoke approaches are reshaping patient recruitment and retention in clinical research. Kate breaks down the difference between one-to-one, in-country support and automated recruitment systems, showing how local expertise and cultural understanding can dramatically improve trial outcomes. You’ll also hear how the Patient Support Center and dedicated patient navigators guide participants step by step, ensuring they feel informed, respected, and cared for throughout the trial. This episode uncovers how personalized strategies not only boost recruitment success but also lighten the load for sites and create a more meaningful patient experience.
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Better Trials Through Stronger Site Partnerships
Discover how stronger CRO–site partnerships are reshaping clinical trials with Scott Palmese, Executive Director of Site-Focused Solutions at Worldwide Clinical Trials. He shares why listening to sites, reducing burdens, and building trust are game-changers for successful clinical research. Tune in to learn how rethinking these relationships through transparency and communication empowers sites and fuels faster, more successful trials.
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Smarter Reimbursement to Improve Patient Retention
Join Kevin Cooley and Ashley Patil from Scout to explore how innovative technology is transforming the patient reimbursement process in clinical trials. They discuss the most common administrative challenges sites face, and how tools like the Scout Portal are easing the burden on site staff while improving the patient experience. From automated payments and travel coordination to real-time support and multilingual access, this episode highlights the power of combining tech and service. If your site is looking to save time, reduce friction, and improve retention, this conversation is for you.
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Beyond Compliance: Rethinking Site Training
Ready to rethink the role of training in clinical research? Joseph Kim, Chief Strategy Officer at ProofPilot explores why traditional training models often miss the mark and how shifting from compliance-based checkboxes to performance-driven guidance can boost site effectiveness. Drawing insights from the recent SCRS West Conference, Joe shares practical strategies—like just-in-time guidance, sandbox simulations, and scenario-based learning—to transform how sites prepare for and conduct trials. If you've ever questioned the value of slide-deck overload, this conversation is a must-listen.
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Beyond Recruitment: Building Real Community Trust
How can clinical research move beyond one-time community outreach to build lasting relationships that advance health equity? Kristin Tolbert of Jumo Health shares how grassroots partnerships and sustained engagement are reshaping patient participation in trials. Drawing from the recent Health Equity Congress, she discusses why this work is more urgent than ever, offering practical strategies to build trust, measure impact, and ensure community voices are meaningfully included in clinical trials.
SCRS Talks, hosted by the Society for Clinical Research Sites (SCRS), is a platform for clinical research industry professionals to hear about valuable information shaping the research industry today. These short interviews will provide new perspectives and insights on pressing topics, current events, and the research community.
New Zealand