If you say you're going to hit a target, make sure you hit it.Managing expectations is one of the most important golden rules of PR, according to David Yelland and Simon Lewis.In this episode, they look at the pitfalls of over promising - both to shareholders and the public. It's far better for people to be pleasantly surprised at what you've achieved rather than wildly disappointed.David and Simon look at real examples taken from the boardroom and politics to highlight the risks and rewards of getting this wrong and right.It's all about making sure you can make the expectation become a reality.Producer: Duncan Middleton
Editor: Sarah Teasdale
Executive Producer: Eve Streeter
Music by Eclectic Sounds
A Raconteur Studios production for BBC Radio 4
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8:08
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8:08
5. Know How To Go Off the Record
Non attributable, authorised leaks, Chatham House rules. Briefing the media can be a baffling minefield.In this episode on golden rules, David Yelland and Simon Lewis look at the art of going on and off the record.They explain how it's possible to reveal and conceal vital or sensitive information, while protecting yourself and your clients in the process.Just make sure you've made it very clear what is -and isn't - up for publication.Producer: Duncan Middleton
Editor: Sarah Teasdale
Executive Producer: Eve Streeter
Music by Eclectic Sounds
A Raconteur Studios production for BBC Radio 4
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9:42
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9:42
4. Prepare For A Crisis
'Everybody has a plan until they get punched in the mouth.'An excellent nugget of wisdom from boxing legend Mike Tyson. But you don't need to be heavyweight champion to understand where he's coming from.In this episode on the golden rules of PR, David Yelland and Simon Lewis look at the importance of crisis planning - and why it's very common for those plans to go out the window the moment the crisis actually hits.You might not be able to rehearse exactly what's going to happen but you can take steps to prepare for the worst.David and Simon explain why it's vital to know who you can trust BEFORE the crisis hits -and why just turning your phone off and hoping everything will be ok probably isn't a smart move.There's also talk of Simon hiding in a nuclear bunker.Producer: Duncan Middleton
Editor: Sarah Teasdale
Executive Producer: Eve Streeter
Music by Eclectic Sounds
A Raconteur Studios production for BBC Radio 4
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10:50
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10:50
3. The Media is Not Your Friend
It's not quite two tribes going to war but it can feel like that.In this episode, David Yelland and Simon Lewis look at the complicated relationship between PR and the media. You know what story you want to tell but a journalist might have another idea entirely.David and Simon examine the mistakes that even the top CEOs make when talking to reporters. And they explain the conflicting nature of the two worlds and how to navigate between them.Top tip: Even if you've known a journalist for years - don't assume they're going to be on your side when things hit the fan.Producer: Duncan Middleton
Editor: Sarah Teasdale
Executive Producer: Eve Streeter
Music by Eclectic Sounds
A Raconteur Studios production for BBC Radio 4
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10:02
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10:02
2. Start Networking Now
Just the word 'networking' can conjure up images of high-powered people in suits who all seem to be part of the same club - and you have no idea how to get in.But it doesn't have to be like that.In this episode on golden rules, David Yelland and Simon Lewis explain why growing your network is vital to success - and the best time to start is right now.Whatever your background, they look at how you can start to increase your contacts - even if it's just asking for a phone number. And they explain how asking for advice can be a great ice-breaker.And if you still think networking is something that only the rich and powerful can do, follow David's advice - 'Don't mock the elite, copy them'.Producer: Duncan Middleton
Editor: Sarah Teasdale
Executive Producer: Eve Streeter
Music by Eclectic Sounds
A Raconteur Studios production for BBC Radio 4
Inside the world of crisis managers and spin doctors as David Yelland and Simon Lewis watch the week's biggest PR disasters unfold. In each episode our hosts go behind the scenes of the latest news stories and find out how, where and when it all began to hit the fan. When It Hits The Fan is hosted by two of the most influential and experienced people in the game; David Yelland is the former editor of the Sun and alongside him is Simon Lewis, former trouble-shooter for the Queen and Gordon Brown, as well as for major corporations like the Nat West, Vodafone and British Gas. Together they bring decades of experience in both creating and managing crises. They'll share all they know about what's keeping those big stories in and out of the news.
New Zealand