SHRM All Things Work

We call feedback a gift, yet our brains often experience it as a threat. That disconnect shapes who grows, who disengages, and who quietly gets managed out. And how does this impact people with invisible disabilities such as neurodiversity?

Ama Agyapong, principal training strategist and CEO of Inclusion Enterprises, and Beth Sirull, president and CEO of the National Organization on Disability, unpack the neuroscience behind feedback and belonging — and why some conversations spark growth while others trigger defensiveness.

This episode digs into the subtle, everyday bias that filters who receives developmental feedback, why it’s important for leaders to admit when they make mistakes, and the one change managers can make today to move the needle. Shortened Blurb (for newsletter): Why does feedback feel like a threat, and who pays the price? Ama Agyapong, CEO of Inclusion Enterprises, and Beth Sirull, president and CEO of the National Organization on Disability, explore the neuroscience of feedback, the subtle bias that shapes who gets developed and who gets managed out, and how to create a safe space for people with invisible disabilities. Learn the one change managers can make today to turn feedback into belonging.

Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d 

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

A motivated team can still miss the mark when direction is fuzzy.



Joe Rotella, chief value officer at Delphia Consulting, reveals how misalignment masquerades as progress and why status updates create a dangerous sense of security. Explore concrete tactics: Define “what it takes to win,” replace status checks with “What are you doing now, what’s next, and how can I help?,” and learn how to switch from feedback to feed forward.



Walk away with a script bank, a feedback framework, and a simple opening question that instantly improves results.



Shorter blurb (for newsletter):

Is your team busy but off target? Joe Rotella, chief value officer at Delphia Consulting, LLC, outlines clarity-first planning, future-focused feedback, and remote habits that support without smothering. Learn the value of a feedback framework, outcome-first agendas, and the phrase that instantly improves results.

Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d 

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

Feeling stuck at work? It’s not always about effort or lack thereof. It's often about clarity, purpose, and the right people in your corner. Pete Schramm, career development expert and the founder of employee connection and retention platform, Lattitude, argues that better employee engagement comes from something far more human than what a new app or dashboard could offer. 

 

Schramm walks through three practical tools: “Ikigai” to rediscover what makes your work meaningful, career maps to reveal options beyond your current role, and a personal board of advisors to take the pressure off finding one perfect mentor. It's a refreshing take on growth that puts people first. 

Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d   

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

Searching for the “perfect” candidate may be doing more harm than good. Talent strategist and UnMuted Leader author, Trisha Zulic, SHRM-SCP,  unpacks the “Unicorn Dilemma” – when hiring managers chase impossible wish lists and overlook high-potential talent.when hiring managers chase impossible wish lists and overlook high-potential talent. 

Zulic shares how her UnMuted Intake Framework helps organizations rethink their hiring conversations, define a quality candidate more clearly, reduce bias, and make smarter talent decisions grounded in evidence rather than gut instinct. 

Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d   

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

The future of work belongs to leaders who lead with heart — but what does that really mean? 

Claude Silver, chief heart officer at Vayner Media, a contemporary global creative and media agency, unpacks the power of empathy and authenticity in leadership. Sharing personal stories and career-changing insights, Claude reveals how shifting from “correction to connection” can spark innovation, boost retention, and drive growth no matter the role you play in your organization. Learn how leading with authenticity can transform your workplace – and how you can start making an impact today. 

 Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d   

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Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r