In this episode, we sit down with Kate McMillan Hutchison of the iconic Wellington establishment Capitol, to talk about her journey into hospitality and how that path has changed over time. Kate shares how she first found her way into the industry, the role her education played in shaping how she thinks about service, and why hospitality became a place where she felt a real sense of belonging.
From there, the conversation moves into what happens when you add parenthood and partnership into the mix, and how returning to the floor can shift your sense of identity in ways you don’t always expect. We talk honestly about the day-to-day realities of working in hospitality while raising a family, the importance of strong support systems at work and at home, and what it takes to care for guests and teams at the same time.
Kate also reflects on Wellington’s hospitality community, the impact of COVID-19, changing expectations around sustainability, and why valuing the people who work in hospitality really matters. It’s a grounded, open chat about service, care, and finding a way to make hospitality work across the different seasons of one's life.
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The Kitchen Day Podcast is sponsored by Boring Oat Milk, a New Zealand owned company making oat milk right here in Aotearoa, from NZ grown oats.
We'd also like to thank the good folks at Upstock - if you buy or sell wholesale, this app has all your invoicing, ordering, logistics and payments in one place.
We're supported by the team at Droppah. Droppah takes the chaos out of scheduling with smart, skills-based rostering that helps you get the right people on, at the right time.
As always, we film pre-service at Loretta Restaurant, and our podcast is recorded and produced by Jono Tucker at Empire Films.
Thanks for listening!
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