The Leadership in Insurance Podcast - Insurtech & Innovation

This week on The Leadership in Insurance, Alex Bond sits down with Dan Schuleman, CEO & Co-founder of Qumis, to explore how AI can help insurance professionals navigate complex policies — and why human judgement still matters.

Some of what they cover:

📄 Why lengthy policies, amendments and endorsements make insurance a tough challenge for AI
🤝 AI as a co-worker — helping professionals spot issues while keeping people responsible for decisions
💬 Why a good claims experience matters for trust, retention and the wider business
🎯 Measuring AI’s value beyond time savings — 72% of Qumis users reported catching coverage issues they would otherwise have missed
💡 Moving beyond faster processes to entirely new ways of transacting insurance

A must-listen for anyone exploring how AI can strengthen claims decisions and support the people making them.
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This week on The Leadership in Insurance, Alex Bond sits down with Ashwin Agarwal, Founder & CEO of Advocate Technologies, to talk about bringing pricing transparency to commercial insurance.

Some of what they cover:

📊 An $8 billion data network, built in five years — think "Verisk 2.0" meets Bloomberg for insurance pricing
⏳ Insurance pricing is 40 years behind financial markets — and that gap is costing the industry
🔄 A 12.5% quote-to-bind ratio that shows just how badly the market needs better benchmarking
💡 A bold bet: turning a $3 trillion market into $150 trillion with floating-rate policies and price-indexed hedges
🎯 Real innovation vs. cost-cutting — and why insurance needs an investment mindset like Buffett's

A must-listen for anyone tracking where pricing data and market infrastructure in commercial insurance are headed next.
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This week, host Alex Bond is joined by Michael Nadel, Global Practice Lead at Simon-Kucher, to unpack how AI is upending pricing and monetization in insurance.

In this conversation, Michael shares:

✅ Why AI is breaking the traditional per-user-per-month pricing model and forcing carriers and vendors toward outcome-based, value-aligned pricing instead
✅ The hard truth that AI speeds things up but doesn't always cut costs
✅ How to manage pricing transitions without alienating existing customers
✅ The State Farm AI claims lawsuit as a cautionary tale for deploying customer-facing AI in a regulated industry
✅ Why he believes specialized judgment and expertise will remain valuable in consulting, even as AI commoditizes more technical knowledge

It's a conversation about the gap between perceived value and willingness to pay — and why pricing strategy is really a signal of who you are as a business.
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This week, host Alex Bond is joined by Dax Craig, co-founder and CEO of Comeryx — a serial insurance entrepreneur.

In this conversation, Dax shares:

✅ His journey from a wireless start-up in grad school to founding two prior insurance ventures and why he came back for a third
✅ Comeryx's AI-native approach to small commercial insurance, targeting hard-to-place ENS risks through wholesale brokers with no-touch processing from submission to renewal
✅ How a five-person team is aiming to deliver the output of 50-75 employees and why profitability matters more to him than growth for growth's sake
✅ Why MGA structures beat traditional carriers on speed and innovation and his warning against MGAs drifting into becoming carriers
✅ What's really overlooked in small commercial insurance, and where investors are repeating mistakes from the mid-2010s

It's a conversation about building lean, staying disciplined on profitability, and why real distribution expertise still beats hype in Insurtech.
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🎙️ NEW EPISODE: Leadership in Insurance Podcast

This week, host Alex Bond is joined by Balaji Devarasetty, CTO of Vertafore, to talk about bringing AI and outside-industry thinking to insurance technology.
In this conversation, Balaji shares:

✅ His path from banking to payments to crypto — and how that cross-industry experience shapes how he approaches insurtech
✅ Vertafore's vision for the "Agentic Agency," using AI to modernize the tech stack without ripping out legacy systems
✅ How the Orange Partner Program's 40+ partners and hundreds of APIs let agencies of every size extend their platform, rather than building everything in-house
✅ How AI is closing the gap with other industries — cutting regulatory updates from days to hours and commission reconciliation from hours to minutes
✅ Why attracting the next generation of insurance talent means rethinking user experience, not just technology

It's a conversation about modernizing legacy systems without ripping them up, why the best insurtech ideas often come from outside insurance, and what it takes to build technology the next generation really wants to use.
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