Big Business with Brittney Saunders

With the announcement that STAX has entered receivership, Britt has recorded an extra special bonus episode addressing the situation. Also joined by Anaita Sarkar from Hero Packaging, they unpack what the owners of STAX would be going through right now, how they would handle the situation from a PR perspective, and address the public perception of the brand.
LINKS
Follow Britt on:
Instagram - @brittney_saunders
Instagram - @bigbusiness_podcast
TikTok - @brittney_saunders
YouTube - Brittney Saunders - Fayt The Label
Check out FAYT The Label HERE.
Purchase my book "Just Getting Started" HERE
CREDITS
Host: Brittney Saunders.
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon
Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial
See omnystudio.com/listener for privacy information.

Britt always says, "It's not personal, it's just business"... but what happens when a customer decides to make it personal?
In today's episode, we're diving into one of the trickiest parts of running a business: customer service. From unreasonable complaints and difficult customers to navigating situations where the customer believes they're always right, Britt shares her thoughts on where businesses should draw the line and how to handle conflict without losing your cool.
LINKS
Follow Britt on:
Instagram - @brittney_saunders
Instagram - @bigbusiness_podcast
TikTok - @brittney_saunders
YouTube - Brittney Saunders - Fayt The Label
Check out FAYT The Label HERE.
Purchase my book "Just Getting Started" HERE
CREDITS
Host: Brittney Saunders.
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon
Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial
See omnystudio.com/listener for privacy information.

Britt is feeling inspired today, so much so that she's sat down at 8pm to record this episode. Many businesses have been posting on social media recently, all essentially saying the same thing but in different ways. All signaling a shift that seems to be hitting every business that has experienced a growth phase. What is it, though?
LINKS
Follow Britt on:
Instagram - @brittney_saunders
Instagram - @bigbusiness_podcast
TikTok - @brittney_saunders
YouTube - Brittney Saunders - Fayt The Label
Check out FAYT The Label HERE.
Purchase my book "Just Getting Started" HERE
CREDITS
Host: Brittney Saunders.
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon
Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial
See omnystudio.com/listener for privacy information.

Huge exclusive news in today's bonus. Britt announces the comeback of Fayt's swim range. What is in store for the new swim range, and when can you expect it to be available to purchase? All is revealed and more in today's episode.
LINKS
Follow Britt on:
Instagram - @brittney_saunders
Instagram - @bigbusiness_podcast
TikTok - @brittney_saunders
YouTube - Brittney Saunders - Fayt The Label
Check out FAYT The Label HERE.
Purchase my book "Just Getting Started" HERE
CREDITS
Host: Brittney Saunders.
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon
Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial
See omnystudio.com/listener for privacy information.

Talk about cutting it fine! We sat down with Skincare Davey mere hours after his new product launch with his skincare brand 'Boring Without You'. And this launch sees him team up with one of Australia's biggest creators, Blue Eyed Kayla Jade.
Davey pulls back the curtain on how he's leveraged virality and social media to build a thriving brand, the realities of turning internet attention into sales, and what it's really like collaborating with major influencers.

LINKS
Follow Britt on:
Instagram - @brittney_saunders
Instagram - @bigbusiness_podcast
TikTok - @brittney_saunders
YouTube - Brittney Saunders - Fayt The Label
Check out FAYT The Label HERE.
Purchase my book "Just Getting Started" HERE
CREDITS
Host: Brittney Saunders.
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon
Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial
See omnystudio.com/listener for privacy information.