Insights From Our Latest Episodes: The Link Between Mission, People, and Data Decisions
What can we learn from the leaders shaping the future of tech, health care, and cybersecurity? In this solo episode, Jess Carter reflects on recent conversations with industry leaders across various fields. Each discussion reveals how mission, people, and structure drive key leadership decisions and strategies. Jess invites listeners to pause and consider their own leadership: How clear is your mission? What support do your teams need? And do your systems align with the way you want to work? In this episode, you will learn: Why a clear mission makes data easier to work with The way you support people changes data outcomes A simple way to check if your systems help or get in the way Things to listen for: (00:00) Introduction to the episode with Jess Carter (00:51) Why data-driven leadership starts with mission (03:57) Keeping people at the center of data decisions (07:36) How structure and culture build sustainability
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Clarity, Culture, and Change: Leading with Data-Driven Strategy
In today's fast-paced world, organizations can't rely on static, long-term plans. Strategies must continuously evolve to stay relevant. In this episode, Resultant EVP of Professional Services Mike Hughes shares his insights on leading through rapid change. He discusses how to maintain organizational health, align culture with strategy, and foster clarity and accountability across teams. Mike also offers advice on balancing priorities and keeping teams focused, no matter the challenges. In this episode, you'll learn: How to assess the health of an organization Ways to strengthen culture through clarity and alignment What great consultants do differently to add value Things to listen for: (00:00) Introduction to the episode with Mike Hughes (02:17) Staying passionate throughout a career in consulting (06:17) How client expectations are shifting (10:44) Defining and measuring organizational health (13:52) The link between culture and results (17:52) How to manage priorities and implement change (22:07) Where leaders should start to improve organizational health Mike's LinkedIn: https://www.linkedin.com/in/michael-hughes-15038b/
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Building a Strong Data Foundation in an AI World
AI is everywhere, but it can't succeed without the judgment, creativity, and collaboration of real data science. In this episode, Jess Carter sits down with Alexa Myers, senior data science manager at Resultant, for a conversation about building successful data science teams. They discuss how isolation can hinder even the most skilled data scientists, and what happens when organizations pursue outcomes without the right structure in place. Alexa shares field-tested lessons on what works, where teams struggle, and why communication matters as much as technical skill. As AI takes center stage, this conversation highlights the kind of leadership and teamwork needed to make data science and the AI it supports truly effective. In this episode, you'll learn: What happens when AI is used without science Best practices for building strong data science teams How to talk about data science with executives and stakeholders Things to listen for: (00:00) Introduction to the episode with Alexa Myers (02:09) What data science is and why it's still misunderstood (05:07) The impact of AI in data science (10:12) What to consider when building a data science department (15:01) How to communicate effectively with stakeholders (18:24) Why human insight still matters (22:15) Mentorship and lessons from multi-generational teams (26:19) The next wave of AI and fixing broken AI solutions Study Finds AI Models Suffer 'Brain Rot' from Clickbait and Junk Data: https://www.instagram.com/p/DQKafFME7he/?igsh=MWQ3azRjNzAyNDBpbQ%3D%3D&img_index=1 Alexa's LinkedIn: https://www.linkedin.com/in/alexa-myers-b29099135/
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29:22
REPLAY: Driving ROI through Collaborative Organizational Change Management
Organizations are racing toward digital and AI transformation, but the same problem keeps showing up: people aren't ready. In this replay episode, Jess Carter revisits her conversation with Allison Grayson, Senior Director of Organizational Change Management at Resultant. They explore the fundamentals that ensure change is well implemented in an organization. Allison explains why strategy and technology fall short without sponsorship, communication, and culture. She also emphasizes the importance of early-stage planning and continuous feedback to ensure lasting success. In this episode, you'll learn: How to make your "case for change" clear and compelling The impact of leadership buy-in on the overall success of change initiatives The value of continuous feedback loops during change Things to listen for: (00:00) Introduction to the episode with Allison Grayson (03:26) Defining Organizational Change Management (OCM) in simple terms (08:59) How to avoid overwhelming teams with too much change (15:17) Early budgeting and planning for OCM (17:09) Building a clear and compelling "case for change" (18:31) Why training and emails don't lead to adoption (20:39) Turning resistance and fear into engagement (27:00) How executive alignment supports transformation Allison's LinkedIn: https://www.linkedin.com/in/allison-grayson/
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How Slack Builds Products People Love to Use, with Chief Product Officer Rob Seaman
Private companies can be mission-driven. And in today's market, they have to be. Rob Seaman, Chief Product Officer at Slack, joins Jess Carter to discuss how leading with purpose helps build better teams and better products. Rob shares lessons from Slack's integration with Salesforce, including the importance of staying close to customers, balancing speed with quality, and accepting that product leadership is never really "done." He also reflects on his path from small startups to global enterprises and what it takes to build teams that work with clarity and intent. In this episode, you'll learn: How product leaders can stay grounded in customer feedback Ways to build teams that deliver both speed and quality Why a clear mission helps teams create better products Things to listen for: (00:00) Introduction to the episode with Rob Seaman (02:42) Behind Salesforce and Slack's integration (05:19) Why products are never truly done (08:17) Finding mission in private sector product leadership (10:02) Building Agent Force and learning from customer adoption (14:38) Advice for stepping into product leadership roles (18:15) Separating noise from real customer signals (23:25) Why product teams need customer insight (28:44) Lessons Rob still values from early startup experiences Alex Komoroske's "How Organizations Are Like Slime Molds": https://komoroske.com/slime-mold/ Rob's LinkedIn: https://www.linkedin.com/in/seamanrob/
The power of Data is undeniable. And unharnessed - it's nothing but chaos.
Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what's possible. Helping communities and people thrive. This is Data Driven Leadership a show brought to you by Resultant.
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