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Truth, Lies and Work

HubSpot Podcast Network
Truth, Lies and Work
Latest episode

285 episodes

  • Truth, Lies and Work

    285. "I built OfficeVibe & here's why most HR Tech doesn't work," with Jeffrey Fermin

    19/03/2026 | 46 mins.
    Fifteen years ago, Jeffrey Fermin co-founded OfficeVibe, one of the world's first employee pulse survey platforms. Since then, the HR tech market has exploded with over 200 similar tools, yet global employee disengagement remains stubbornly high.

    In this very honest episode, Jeffrey joins Al and Leanne to explain why the industry he helped create hasn't solved the problem it promised to fix. We dive into the "subscription economy" traps of HR Tech, the rise of "job hugging" in 2025/26, and why your fancy engagement dashboard might actually be making things worse.

    🔥 What we cover this week:


    The "Vitamin" vs. "Painkiller" Problem: Why most engagement tools only show you the problem but provide no help in actually fixing it.


    The Ethics of AI in HR: How AI should act as an "amplifier, not a replacement" for human relations by removing manual tasks and surfacing contextual themes.


    Job Hugging: Why employees are clinging to roles out of fear in the current market, and why this is actually the best time for employers to double down on culture.


    Stop Building for the Dashboard: Jeffrey’s biggest regret from his early startup days and why we need to stop building for HR metrics and start building for the employee experience.


    The Difference Between Engagement & Relations: How to distinguish between general culture "vibes" and serious employee safety or compliance issues that require platforms like AllVoices.

    🎙️ Guest Information

    Jeffrey Fermin is the Head of Demand Generation at AllVoices and the host of the People First podcast. He is a pioneer in the people analytics space and a vocal advocate for ethical, actionable HR technology.


    Email: [email protected]


    Website: www.allvoices.co


    LinkedIn: linkedin.com/in/jfermin


    Social Media (IG, TikTok, Youtube, Threads): @fermintalkswork


    Podcast (YouTube): People First Podcast

    📬 Connect with Al & Leanne

    – LinkedIn: https://www.linkedin.com/company/truthlieswork
    – Al Elliott: https://www.linkedin.com/in/thisisalelliott
    – Leanne Elliott: https://www.linkedin.com/in/meetleanne
    – Email: [email protected]
    – Book a call: https://savvycal.com/meetleanne/chat

    🧠 Mental health support

    UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org

    UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk

    US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org

    Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au

    Global helplines — https://findahelpline.com

    Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.
  • Truth, Lies and Work

    284. Corporate Bullshit, new-collar jobs and interview red flags. PLUS! Are Morning People More Successful?

    17/03/2026 | 54 mins.
    Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week, we’re diving into the "Corporate Bullshit Receptivity Scale," exploring why a university degree might be holding your hiring back, and debunking the toxic productivity of the 3:50 AM wake-up call.

    🔥 Stories Covered

    1. The Science of "Corporate Bullshit"
    Leanne introduces the Corporate Bullshit Receptivity Scale, a real psychological study from Cornell University.


    The Definition: "Corporate Bullshit" is defined as semantically empty jargon used in a functionally misleading way.


    The Finding: Research shows that people who find vague, jargon-heavy statements profound often score lower on analytical thinking and decision-making.


    The Impact: In the workplace, rewarding this language leads to worse decisions and a culture of performance over substance.

    2. The Rise of "New-Collar" Jobs
    Al explores a term coined by the former CEO of IBM: New-Collar jobs.


    Skills over Degrees: These are highly skilled, well-paid roles in AI, cybersecurity, and tech that don't require a traditional university degree.


    The Stats: It's predicted that 60% of new jobs created between 2020 and 2030 will be "new-collar."


    The Barrier: Despite the talent shortage, 60% of employers still reject candidates with the right skills simply because they lack a degree.

    3. Would You Walk Out of a Messy Interview?
    A viral Reddit story sparks a debate on candidate experience.


    The Red Flag: A senior professional ended their application process after a recruiter failed to show up for the first interview and was late for the second.


    The Lesson: Your hiring process is a direct signal of your company culture. If communication is messy before day one, candidates assume it’s messy on the inside.

    🧠 Truth or Lie: Are Morning People More Successful?

    Is the 5:00 AM (or 3:50 AM!) alarm truly the secret to success, or are we just glorifying sleep deprivation?


    The Truth: Studies show "Larks" often earn 4-5% more than "Owls" and perform better in school.


    The Lie: This isn't because morning people are more disciplined. It’s because the world (schools and 9-5 offices) is built for their biology.


    The Cost: Forcing an "Owl" into a "Lark" schedule leads to Social Jetlag, higher cortisol levels, and increased risk of depression.

    💬 Workplace Surgery

    This week, we tackle three listener dilemmas:


    The "Silent" Meeting: How do you handle it when the same two people dominate every conversation? Leanne shares tips on balancing participation without it feeling forced.


    Check out our deep dive on meetings here: What if meetings were the best part of your day?


    The Overwhelmed Founder: Transitioning from "doing the work" to "leading others."


    The Toxic High-Performer: What to do when your top talent is quietly damaging team morale.

    📬 Connect with Al & Leanne
    – LinkedIn: https://www.linkedin.com/company/truthlieswork
    – Al Elliott: https://www.linkedin.com/in/thisisalelliott
    – Leanne Elliott: https://www.linkedin.com/in/meetleanne
    – Email: [email protected]
    – Book a call: https://savvycal.com/meetleanne/chat

    Mental health support
    UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org
    UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk
    US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org
    Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au
    Global helplines
    https://findahelpline.com
  • Truth, Lies and Work

    283. How Google and Netflix design engagement surveys that actually work, with Bill Yost

    12/03/2026 | 53 mins.
    Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network.

    This week, we are joined by Bill Yost, a People Analytics powerhouse who has operated at the very highest levels of data-driven culture. Bill spent four years running Googlegeist, Google’s legendary annual survey that consistently achieved a staggering 90% response rate. Now leading analytics at Netflix, Bill joins Al and Leanne to explain why your employee engagement survey is likely failing—and how to fix it.

    In this episode, Bill pulls back the curtain on the "snake eating itself"—the cycle of performative surveying that destroys employee trust—and shares the exact framework used by tech giants to turn data into genuine organizational change.

    🔥 What we cover in this episode:


    The "Goodwill Account": Why asking for feedback without the intention to act is a withdrawal from a bank account you can’t afford to drain.


    Confidential vs. Anonymous: The "taboo" of anonymity and why confidential surveys are the gold standard for identifying specific team issues without compromising trust.


    Closing the Loop: How Google built an entire new department based on survey feedback, and why you must "close the loop" loudly to maintain engagement.


    The Art of the Dashboard: Distinguishing between data "curation" for executives and "exploration" for analysts to avoid the misery of a bad dashboard.


    The Return-to-Office Bias: How leaders use their own "personal lens" to interpret messy data to fit their existing biases.

    📚 About Bill Yost
    Connect with Bill for the best spreadsheet humor and blunt data truths:
    – Website: www.billyost.net
    – Website: www.billyost.com
    – LinkedIn: https://www.linkedin.com/in/billyost/ (Look for the pirate flag 🏴‍☠️)

    Special Offer: If you are in the US and want to try some incredible cookies, visit https://cookiesworthsharon.com/ and use the code TLW for 15% off (valid for two months from the release of this episode).

    📬 Connect with Al & Leanne
    – LinkedIn: https://www.linkedin.com/company/truthlieswork
    – Al Elliott: https://www.linkedin.com/in/thisisalelliott
    – Leanne Elliott: https://www.linkedin.com/in/meetleanne
    – Email: [email protected]
    – Book a call: https://savvycal.com/meetleanne/chat

    🧠 Mental health support
    UK & ROI — Samaritans: Call 116 123 or visit https://www.samaritans.org
    UK — Mind: Call 0300 123 3393 or visit https://www.mind.org.uk
    US — Suicide & Crisis Lifeline: Call or text 988 or visit https://988lifeline.org
    Australia — Lifeline: Call 13 11 14 or visit https://www.lifeline.org.au
    Global helplines: https://findahelpline.com

    Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.
  • Truth, Lies and Work

    282. No Tech Bros Allowed, The Death of Coworking and Managing Zero Ambition. PLUS! Can we really multitask?

    10/03/2026 | 55 mins.
    Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.

    In this episode: We explore why "Brand Well-being" is the new secret to a 47% ROI, why a Silicon Valley startup is banning "tech bros" in favour of over-50s, and why the coworking dream is being replaced by the "proworking" revolution. Plus, we debunk the multitasking myth and solve your workplace dilemmas.

    🔥 This Week in Work: The News Round-Up


    Brand Well-being: The Competitive Advantage
    Is your brand just a logo, or a healthy ecosystem? Leanne introduces "Brand Well-being"—the idea that success depends on the health of employees, internal culture, and customers. With research showing a 47% ROI on well-being programmes and the Work Wellbeing 100 outperforming the market, we ask: why is this still treated as an optional extra?
    Fast Company Article: https://www.fastcompany.com/91474208/what-is-brand-well-being-and-can-it-give-you-a-competitive-advantage-leadership-brands-well-being


    The Silicon Valley "Anti-Tech-Bro" Shift
    Startup Snowcap Compute is flipping the script by hiring a team with an average age of over 50. In a hardware industry where one mistake costs nine months of progress, CEO Mike Lafferty argues that "veteran" skepticism beats "youthful" trust in models. We discuss why deep experience is becoming a primary competitive advantage.
    Inc Article: https://www.inc.com/kevin-haynes/tech-bros-need-not-apply-a-silicon-valley-hiring-twist/91313738


    The Death of Coworking & The Rise of "Proworking"
    Is the "Bromad" era over? Al explores why serious professionals are quietly leaving open-plan coworking spaces. As home becomes the default for many, the office must offer something better: quiet, privacy, and "proworking" spaces that offer a door that actually shuts.
    Forbes Article: https://www.forbes.com/councils/forbesbusinesscouncil/2025/12/15/the-private-office-revival-why-professionals-are-quietly-leaving-coworking-behind/

    🧠 Truth or Lie: Can Some People Genuinely Multitask?
    We put the "supertasker" under the microscope. While 2.5% of the population might handle heavy cognitive loads more efficiently, for the other 97.5% of us, multitasking is just expensive "task switching." We also look at how AI isn't making us better at juggling—it’s just taking some of the balls out of the air for us.

    🏥 The Workplace Surgery


    The "Zero Ambition" Contributor: Is it a problem if a top performer just wants to do their job and go home?


    Leading Hard Conversations: Advice for HR pros and managers on staying neutral when things get emotional.


    Podcast ROI: Is starting a business podcast in 2026 a smart growth strategy or a vanity project?

    📬 Connect with Al & Leanne
    – LinkedIn: https://www.linkedin.com/company/truthlieswork
    – Al Elliott: https://www.linkedin.com/in/thisisalelliott
    – Leanne Elliott: https://www.linkedin.com/in/meetleanne
    – Email: [email protected]
    – Book a call: https://savvycal.com/meetleanne/chat

    Mental health support
    UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org
    UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk
    US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org
    Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au
    Global helplines: https://findahelpline.com
  • Truth, Lies and Work

    281. "I was the adult at Facebook", with FB's #57 employee & author Tom LeNoble

    05/03/2026 | 49 mins.
    Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network.

    This week, we are joined by the "adult in the room" from the early days of Facebook, Tom LeNoble. Tom has led in boardrooms and fought for his life in hospital rooms, surviving multiple life-threatening illnesses. From shaping growth at Facebook (META), Walmart.com, Palm (HP), and MCI (Verizon) to now serving as CEO of the Academy for Coaching Excellence and a leadership coach with Santa Clara University’s Miller Center for Global Impact, Tom helps others navigate adversity with courage and clarity.

    In his best-selling book, My Life in Business Suits, Hospital Gowns, and High Heels, Tom shares unflinching lessons on risk, resilience, and reinvention.

    🔥 What we cover in this episode:


    The Early Days of Facebook: What it was like interviewing with a 19-year-old Mark Zuckerberg in a tiny office above a Chinese restaurant.


    The Secret Struggle: How Tom managed a high-octane Silicon Valley career while being given six months to live—three separate times.


    Leading Through Crisis: The philosophy of laying off 100 people (and eventually himself) with dignity and a "head held high" approach.


    The Philanthropic Mindset: Why philanthropy isn't about the size of the check, but the intention behind a simple "hello."


    The Story of Rita Dayworth: Reclaiming all parts of your identity, from executive suits to high heels.

    📚 About Tom LeNoble

    Tom’s book is available on Amazon, and you can learn more by visiting www.tomlenoble.com. Follow @lenoble.tom on Instagram, Facebook, and LinkedIn.

    You can also reach out to Tom directly at [email protected].

    📬 Connect with Al & Leanne


    LinkedIn: https://www.linkedin.com/company/truthlieswork


    Al Elliott: https://www.linkedin.com/in/thisisalelliott


    Leanne Elliott: https://www.linkedin.com/in/meetleanne


    Email: [email protected]


    Book a call: https://savvycal.com/meetleanne/chat

    🧠 Mental health support+1


    UK & ROI — Samaritans: Call 116 123 or visit https://www.samaritans.org


    UK — Mind: Call 0300 123 3393 or visit https://www.mind.org.uk


    US — Suicide & Crisis Lifeline: Call or text 988 or visit https://988lifeline.org


    Australia — Lifeline: Call 13 11 14 or visit https://www.lifeline.org.au


    Global helplines: https://findahelpline.com

    Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.

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About Truth, Lies and Work

Truth, Lies & Work is the UK's #1 Management Podcast. Brought to you by the HubSpot Podcast Network, this award-winning podcast is where behavioural science meets workplace culture. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, the show has reached #2 in the UK Business Podcast Charts and consistently ranks as a Top 10 trending business podcast globally. With a unique blend of evidence-based insight and lived experience, Leanne and Al simplify the science of people and culture to help leaders attract, engage, and retain great talent. Episodes drop twice a week. Tuesdays feature a global people and culture news round-up, a hot take from an emerging or established voice, and the world-famous Workplace Surgery—where Leanne answers real listener questions with practical advice. Thursdays dive deeper with expert guests from across the business and psychology worlds, sharing fresh perspectives and actionable strategies. Whether you're scaling a startup or leading a large team, Truth, Lies & Work delivers the tools, thinking, and inspiration to build thriving, toxic-free workplaces that prioritise well-being and drive sustainable growth. Also, the hosts are married—so expect unfiltered honesty, occasional banter, and a real-life lens on work and life.
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