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Truth, Lies and Work

HubSpot Podcast Network
Truth, Lies and Work
Latest episode

291 episodes

  • Truth, Lies and Work

    LIVE! Employee engagement in times of crisis (why bother?), with Jeffrey Fermin and Kristien Turner

    03/04/2026 | 1h 12 mins.
    Welcome back to a special live edition of Truth, Lies & Work, the award-winning podcast where behavioral science meets workplace culture. This episode is brought to you by the HubSpot Podcast Network, the audio destination for business professionals.

    In this panel discussion, hosts Leanne Elliott (Chartered Occupational Psychologist) and Al Elliott (Business Owner) are joined by two industry titans to discuss the "doom and gloom" currently permeating the global workforce.

    Joining the conversation are:


    Christian Turner: CEO of TK Talent Group, HR veteran with over 100,000 hires under his belt, and Harvard-educated organizational psychologist.


    Jeffrey Fermin: Employee engagement expert, founding member of Officevibe, and current lead at All Voices.

    🔥 Topics Covered

    1. The "Job Hugging" Phenomenon
    Low turnover doesn't always equal high engagement. We explore why employees are "hugging" their current roles out of fear rather than loyalty. Christian explains why disengaged employees might give high survey scores just to "not rock the boat" while secretly planning their exit.

    2. Redefining Engagement Metrics
    Is your expensive employee survey actually telling you anything? The panel discusses why leaders should focus on two "acid test" metrics:


    Hiring Metrics: If you can’t attract talent easily, your organization may no longer be attractive.


    Glassdoor: Why ignoring your "TripAdvisor for work" is a fatal mistake for HR teams.

    3. The Commercial Case for Culture
    Investing in people is a commercial necessity. Research shows organizations in the top 25% of engagement scores enjoy 22% higher profitability and 21% higher productivity during economic recoveries compared to those at the bottom.

    4. AI: Amplifier or Replacer?
    We tackle AI anxiety head-on. Jeffrey argues that AI should be a tool to automate manual tasks so humans can get back to "human skills" like empathy and critical thinking. Christian warns that in a world of "AI gobbledygook," your "super skill" is what keeps you relevant.

    🧠 Key Takeaways for Leaders


    The "Canceller" Habit: One of the fastest ways to trigger "quiet quitting" is for managers to consistently cancel weekly one-on-ones.


    HR is Marketing: Your employees are an extension of your consumer brand. If your internal culture is toxic, your external product will eventually suffer.


    Open the Gags: 90% of companies over 50,000 people lack an employee advocacy program. Trusting your people to use their own voice on LinkedIn pays dividends.

    🎙️ Guest Connections

    Christian Turner
    – Website: https://tktalentgroup.com/
    – LinkedIn: https://www.linkedin.com/in/kristienturner/

    Jeffrey Fermin
    – Website: https://www.allvoices.co
    – Socials: @fermintalkswork (IG, TikTok, YouTube)
    – LinkedIn: https://linkedin.com/in/jfermin

    🤝 Credits

    A special thanks to our Associate Producer, Georgia Hodkinson.
    – Connect with Georgia: https://www.linkedin.com/in/georgia-hodkinson-gmbpss/

    📬 Connect with Al & Leanne
    – LinkedIn: https://www.linkedin.com/company/truthlieswork
    – Al Elliott: https://www.linkedin.com/in/thisisalelliott
    – Leanne Elliott: https://www.linkedin.com/in/meetleanne
    – Email: [email protected]

    – Find out how we can support you: https://oblonghq.com/
    – Book a call: https://savvycal.com/meetleanne/chat

    Mental health support
    UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org
    UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk
    US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org
    Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au
    Global helplines
    https://findahelpline.com
  • Truth, Lies and Work

    289. The Canary in the Coal Mine: What Autistic Employees Reveal About Your Workplace, with BPS President Elect, Dr Laura Dean

    02/04/2026 | 50 mins.
    Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. Today, April 2nd, 2026, marks World Autism Day. Statistically, if you have 70 employees, at least one is likely autistic—whether they have disclosed it to you or not.

    In this episode, we sit down with Dr. Laura Dean, a chartered occupational psychologist, President-Elect of the British Psychological Society, and a leading expert on neurodiversity. Laura explains why building a workplace that works for autistic employees isn't just about "being nice"—it’s about high-performance system design that makes work better for everyone.

    🧠 What We Discuss with Dr. Laura Dean

    1. The "Canary in the Coal Mine"
    Laura introduces a powerful framing: autistic employees are the "canaries" of the workplace. The environmental stressors that cause burnout in autistic people—such as ambiguous instructions or rigid social rules—impact the efficiency of your entire workforce; they just impact neurodivergent individuals first.

    2. Moving Beyond the "Superpower" Narrative
    While it’s often intended as a compliment, framing autism as a "superpower" can be damaging. It reduces people to their "usefulness" to capitalism rather than seeing them as whole human beings. Laura explains why we should value people for who they are, not just for their pattern recognition or logical skills.

    3. The Myth of the Empathy Deficit
    One of the biggest lies about autism is that autistic people lack empathy. Laura breaks down the difference between Cognitive Empathy and Affective Empathy, explaining why autistic people often have a heightened sense of justice and care.

    4. System Design vs. Special Treatment
    Inclusion shouldn't be hidden behind a diagnosis. Laura argues for Universal Design: clear written instructions, flexible hours to avoid "sensory hell," and quiet spaces for decompression. These aren't "special favors"—they are the hallmarks of a well-run business.

    🚀 Three Takeaways for Leaders


    Stop Gatekeeping Support: Don't wait for a formal disclosure to help your team. Ask everyone what they need to do their best work.


    Fix the Environment, Not the Person: Predictability and sensory-friendly spaces make your whole team more effective and less likely to burn out.


    Drop the Superpower Label: Framing autism as a superpower reduces people to their utility. Focus on creating environments where they can simply be themselves.

    🔗 Connect with Dr. Laura Dean


    LinkedIn: ⁠https://www.linkedin.com/in/lauradean1/⁠

    📬 Connect with Al & Leanne
    – LinkedIn: ⁠https://www.linkedin.com/company/truthlieswork⁠
    – Al Elliott: ⁠https://www.linkedin.com/in/thisisalelliott⁠
    – Leanne Elliott: ⁠https://www.linkedin.com/in/meetleanne⁠
    – Email: [email protected]
    – Book a call: ⁠https://savvycal.com/meetleanne/chat⁠

    Mental health support
    UK & ROI — Samaritans Call 116 123 or visit ⁠https://www.samaritans.org⁠
    UK — Mind Call 0300 123 3393 or visit ⁠https://www.mind.org.uk⁠
    US — Suicide & Crisis Lifeline Call or text 988 or visit ⁠https://988lifeline.org⁠
    Australia — Lifeline Call 13 11 14 or visit ⁠https://www.lifeline.org.au⁠
    Global helplines: ⁠https://findahelpline.com⁠

    Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.
  • Truth, Lies and Work

    288. The pink ice cream maker disaster. PLUS! A.I. assistants, the glass cliff and managing friends at work.

    31/03/2026 | 53 mins.
    Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. In this episode of This Week in Work, we tackle the overwhelm of 2026, explore a "hallucination-free" AI tool, and investigate if women are being set up for failure in leadership.

    🔥 Stories Covered

    1. Reclaiming Your "Psychological Sovereignty"
    Feeling overwhelmed by the 2026 news cycle and the breakneck speed of life? Leanne introduces the concept of Psychological Sovereignty, based on the work of Dr. Emma Seppälä. It’s about regaining control over your attention and agency rather than being pulled by external chaos.


    The Big Mistake: Believing you just have to "push through".


    The Dos: Quiet your nervous system twice a day, move your body, hydrate, and protect your sleep.


    The Don’ts: Don’t run on empty, overschedule, or stay glued to negative news 24/7.


    Source: Emma Seppälä, PhD (https://www.linkedin.com/in/emmaseppala/) | Psychology Today (https://www.psychologytoday.com/us/blog/feeling-it/202603/5-foolproof-ways-to-protect-your-sanity-in-a-crazy-world)

    2. NotebookLM: Your Personal AI "Mike Ross"
    Al shares his "love letter" to NotebookLM, a free tool by Google that acts as a personal assistant that never hallucinates. By grounding the AI only in your uploaded documents, you can synthesize months of notes in minutes, create study guides, or even generate a podcast "Audio Overview" of your reports.

    3. Inclusion or Insult? The Pink Ice Cream Maker Fiasco
    A law firm’s International Women’s Day gift of pink ice cream makers has sparked a debate on "performative inclusion". DEI expert Catherine Garrod weighs in on why gimmicks fail and how to move toward real impact—like parental leave and fair progression—instead of branded kitchen appliances.


    Source: Catherine Garrod on LinkedIn (https://www.linkedin.com/in/catherinegarrod/)

    🧠 Truth or Lie: The Glass Cliff

    Is it true that when women finally break the glass ceiling, they are handed leadership roles that are already failing?


    The Evidence: Research from the University of Exeter suggests that companies are more likely to appoint women to boards following periods of poor share price performance.


    The Verdict: TRUTH. While real-world corporate data is complex, experimental evidence consistently shows a tendency to select women for precarious roles—often as a signal for change or, more darkly, as a potential scapegoat.

    💬 Workplace Surgery

    This week, we answer three listener dilemmas:


    The Undermining Friend: How do you manage a close friend who now reports to you and has started making dismissive jokes in meetings?


    The Cash Resentment: Should you be worried if your team sees the company has healthy cash reserves?


    The Benefits Balance: How do you strike the balance between being a good employer (wellbeing days, stipends) and keeping the business sustainable?

    📬 Connect with Al & Leanne
    – LinkedIn: https://www.linkedin.com/company/truthlieswork
    – Al Elliott: https://www.linkedin.com/in/thisisalelliott
    – Leanne Elliott: https://www.linkedin.com/in/meetleanne
    – Email: [email protected]
    – Book a call: https://savvycal.com/meetleanne/chat

    Mental health support
    UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org
    UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk
    US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org
    Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au
    Global helplines
    https://findahelpline.com

    Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.
  • Truth, Lies and Work

    287. What if A.I. is Fairer Than Humans? The Truth About Bias in Recruitment, with Kate Young, Head of People Science at Sapia.ai

    26/03/2026 | 51 mins.
    Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week, we’re diving into the high-stakes world of recruitment. If you’ve ever hired someone who looked perfect on paper but failed on day one, this episode is for you.

    Most businesses are making hiring decisions based on fundamentally broken data: the CV. This week, we are joined by Kate Young, Head of People Science at Sapia.ai. As an occupational psychologist, Kate is on a mission to move recruitment away from "gut instinct" and toward a valid, fair, and defensible science.

    We dive into the "painful" reality of traditional job analysis—like Kate’s 6:00 AM flight to Munich to shuffle cards with 30 stakeholders for eight hours—and how AI has condensed that process into 90 minutes of high-precision data.

    In this episode, we explore:


    The Job Analysis Revolution: Why "measuring what matters" is the only way to avoid doubling down on hiring errors.


    The Death of the CV: Why Sapia.ai prefers "blind" chat interviews where every candidate gets an equal shot to tell their story.


    De-biasing the Process: How to strip "ableist" and majority-group language out of job descriptions to find the best talent.


    The "Human in the Loop": Why AI isn't replacing psychologists, but rather acting as an amplifier for better, fairer decisions.


    Candidate Experience: How an automated process can actually achieve a 9/10 satisfaction rate, even for neurodiverse candidates.

    Key Takeaways for Leaders:


    Job Analysis is Non-Negotiable: If you don't define what a person actually does all day (the tasks and behaviors), no hiring tool can save you.


    Standardization = Fairness: Unstructured interviews default to the "loudest voice in the room." Using the same questions for every candidate is the simplest way to reduce bias.


    No More Ghosting: Using AI at the top of the funnel allows you to provide feedback to every candidate, protecting your employer brand.

    Connect with Kate Young & Sapia.ai
    Website: https://www.sapia.ai
    LinkedIn: https://www.linkedin.com/in/kate-young-1359483/

    Connect with Al & Leanne
    LinkedIn: https://www.linkedin.com/company/truthlieswork
    Al Elliott: https://www.linkedin.com/in/thisisalelliott
    Leanne Elliott: https://www.linkedin.com/in/meetleanne
    Email: [email protected]
    Book a call: https://savvycal.com/meetleanne/chat

    Mental health support
    UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org
    UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk
    US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org
    Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au
    Global helplines: https://findahelpline.com

    Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.
  • Truth, Lies and Work

    LIVE! Are we entering the 'Great Career Reset?', with Che Ugwuala, Kelly Garthwaite and Erica Breuer

    25/03/2026 | 1h 12 mins.
    Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioral science meets workplace culture. Part of the HubSpot Podcast Network, the audio destination for business professionals.

    Over the past few years, the world of work has shifted. Layoffs are rising, AI is reshaping industries, and career paths that once felt like solid ground now feel uncertain. But beyond the headlines, something quieter is happening: professionals everywhere are questioning whether the careers they’ve built actually align with who they are today.

    In this special LinkedIn Live panel discussion, hosts Al & Leanne Elliott are joined by three industry experts to explore whether we are seeing a temporary reaction to economic uncertainty or a deeper, structural shift in how we think about our professional lives.

    🎙️ Meet the Panel


    Che Ugwuala: Global Lead for Android Marketing Strategy at Google and LinkedIn creator exploring ambition and the realities of modern professional life.
    Connect with Che: https://www.linkedin.com/in/che-ugwuala-mba-1749ab21/


    Kelly Garthwaite: Former Red Bull Media House leader turned founder and co-host of The Naked Room podcast.
    Connect with Kelly: https://www.linkedin.com/in/kelly-garthwaite/


    Erica Breuer: Creative and go-to-market strategist working at the intersection of culture, creativity, and strategy.
    Connect with Erica: https://www.linkedin.com/in/ericabreuer/

    🔥 Key Themes Explored


    The Identity Crisis: For many, work is tied closely to identity. What happens when the job you built your life around no longer fits?


    Stability vs. Purpose: Is "purposeful work" a realistic goal for everyone, or have we over-romanticized the idea of a dream career?


    The Reality of Reinvention: What does a major career shift actually look like in practice, beyond the "idealized" version?


    The Role of Leaders: How can managers support teams through career uncertainty without overstepping or pretending to have all the answers?


    The Future of Work: Is the "Great Career Re-evaluation" a temporary blip or the new normal?

    📬 Connect with Al & Leanne
    – LinkedIn: https://www.linkedin.com/company/truthlieswork
    – Al Elliott: https://www.linkedin.com/in/thisisalelliott
    – Leanne Elliott: https://www.linkedin.com/in/meetleanne
    – Email: [email protected]
    – Book a call: https://savvycal.com/meetleanne/chat

    Mental health support
    UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org
    UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk
    US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org
    Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au
    Global helplines
    https://findahelpline.com

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About Truth, Lies and Work

Truth, Lies & Work is the UK's #1 Management Podcast. Brought to you by the HubSpot Podcast Network, this award-winning podcast is where behavioural science meets workplace culture. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, the show has reached #2 in the UK Business Podcast Charts and consistently ranks as a Top 10 trending business podcast globally. With a unique blend of evidence-based insight and lived experience, Leanne and Al simplify the science of people and culture to help leaders attract, engage, and retain great talent. Episodes drop twice a week. Tuesdays feature a global people and culture news round-up, a hot take from an emerging or established voice, and the world-famous Workplace Surgery—where Leanne answers real listener questions with practical advice. Thursdays dive deeper with expert guests from across the business and psychology worlds, sharing fresh perspectives and actionable strategies. Whether you're scaling a startup or leading a large team, Truth, Lies & Work delivers the tools, thinking, and inspiration to build thriving, toxic-free workplaces that prioritise well-being and drive sustainable growth. Also, the hosts are married—so expect unfiltered honesty, occasional banter, and a real-life lens on work and life.
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