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PCC Local Time

Podcast PCC Local Time
Nancy Joan Hess
No other level of government impacts us as much in our daily lives as local government. For the last 40 years I have been talking to managers as an organizatio...

Available Episodes

5 of 65
  • Coaxing Out Potential: Coaching Teams and Leaders with Yaron Prywes
    In this episode, I sit down with Yaron Prywes, a coaching psychologist, executive coach, and educator whose career has been dedicated to helping leaders and teams reach their full potential. We explore the transformative power of coaching—how it builds trust, unlocks self-awareness, and helps leaders navigate challenges in both public and private sectors. From resolving conflicts to fostering accountability, Yaron shares practical tools and stories that illustrate the impact of coaching. Whether you're a leader or a team member, this conversation offers valuable insights into how coaching can create meaningful change.BIOYaron Prywes is a coaching psychologist, executive coach, and educator known for his innovative, visual approach to coaching. His work on visual action plans has been published in The Philosophy of Coaching: An International Journal, and he is currently authoring The Visual Coaching Handbook, which features a collection of creative, field-tested techniques. Yaron has led research on the outcomes of coaching and leadership development initiatives and previously taught Executive Coaching at Columbia University, where he supervised new coaches as they worked with live clients for the first time.CONNECTLINKEDINSHOWNOTES[00:00:00] Introduction and BackgroundNancy introduces Yaron, sharing the story of how they met and his dedication to coaching.[00:03:21] Yaron’s First Experience with CoachingYaron recounts his first encounter with a career coach and how it set him on his path to coaching.[00:04:53] Sports Coaching and Workplace CoachingThe parallels between sports coaching and executive coaching, focusing on performance adjustments.[00:06:50] Whole-Person CoachingYaron explains the importance of seeing clients as whole individuals and how personal and professional challenges intersect.[00:08:37] Common Scenarios for Coaching in OrganizationsTypical contexts in which coaching is introduced, particularly in public sector organizations.[00:09:24] Case Study: Hard-Charging LeaderA story about coaching a CFO with black-and-white thinking and the importance of diplomacy.[00:12:40] Team Workshops Using the NBI ToolYaron describes the Neethling Brain Instrument (NBI) and how it helps teams understand communication styles.[00:17:54] 360-Degree Feedback for LeadersThe value of 360 feedback in developing leaders and creating self-awareness.[00:22:40] Building Agency and Accountability in TeamsCoaching to empower teams to take ownership of challenges and build accountability.[00:29:33] Dealing with Workplace ConflictA case study on resolving conflict in a utilities department through coaching and team-building exercises.[00:32:55] Transformative Conversations and TrustHow sharing personal highs and lows can transform team dynamics and build trust.[00:36:44] Leadership’s Role in Creating Safe SpacesThe importance of leaders creating safe environments to surface and address issues before they escalate.[00:39:32] The Structure of a Coaching EngagementYaron outlines the typical phases of coaching: discovery, planning, and execution.[00:42:19] Coaching as a Hero’s...
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  • APMM Series: The Life and Times of Larry Comunale
    Larry Comunale is a seasoned municipal manager whose career has spanned decades of challenges, growth, and impact. In this episode, Larry reflects on his journey from rigid labor negotiations to fostering trust-based relationships and community cohesion. He shares invaluable insights into navigating relationships with elected officials, building transparent budgeting processes, and addressing the evolving needs of diverse communities. From his practical strategies for productive conversations to his reflections on the role of community in public health, Larry's stories are both inspiring and thought-provoking. Join us as we explore the enduring lessons of leadership in local government through Larry’s eyes.Learn more about Larry's career from the Villanova University website HERE [Excerpt below]Larry Comunale completed a 42-year career in municipal management in 2016 when he retired as the Township Manager of Lower Gwynedd Township in April of 2016. During his career, he was the manager in three municipalities: East Stroudsburg Borough; Newtown Township (Delaware County); and Lower Gwynedd Township. Larry has been an Adjunct Faculty member in Villanova’s MPA Program since 2004 and is also an Adjunct Faculty member at Delaware Valley University in the Master of Public Policy (MPP) Program. He has served as Executive Director of the Montgomery County Association of Township Officials (MCATO). Larry is a past President of the Pennsylvania Municipal Managers Association and received the President’s Leadership Award from the Pennsylvania State Association of Township Supervisors (PSATS) in 2006. He has a Bachelor’s degree in Political Science and a Master’s of Public Administration degree from Penn State University.MORE INFORMATION ABOUT APMMConnect with Association for Pennsylvania Municpal Management on LinkedInSign up for the PCC Local Time Newsletter HERE EPISODE HIGHLIGHTS[00:00:00] Introduction to Larry Comunale and His CareerOverview of Larry's career, his leadership roles, and his approach to municipal management.[00:01:10] Early Career Challenges in Municipal ManagementLarry discusses transitioning from an engineer-focused management style to a generalist approach that emphasized human relations and labor relations.[00:05:00] Evolving Perspectives on Labor RelationsLarry reflects on his confrontational approach to union negotiations early in his career and how he shifted toward a more conciliatory and trust-based strategy.[00:10:44] Transparency and Accessibility in BudgetingLarry emphasizes the importance of creating understandable budgets and using them as tools for community engagement.[00:15:30] Navigating Relationships with Elected OfficialsInsights on maintaining open communication while setting boundaries between board members and municipal staff.[00:22:00] Recruitment and Retention Challenges in Local GovernmentDiscussion on the shrinking pool of qualified candidates and the complexities of relocating for municipal roles.[00:30:00] Community Cohesion and the Manager’s...
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  • APMM SERIES: As the Board Turns: Lessons in Board Transitions and Leadership with Scott Hutt and Sara Gibson
    Board transitions can bring about hand wringing or a promise of welcome change, they may feel like a small shift or a seismic one. But at root, there are fundamental lessons to be learned if you, as the executive leader or manager, are going through one for the first time.On today's show, we welcome Sara Gibson, Borough Manager at Camp Hill Borough, Cumberland County, Pennsylvania, and Scott Hutt, Assistant Manager of Hatfield Township in Montgomery County, Pennsylvania. Though the size and structure of the governments they manage differ, they both bring a wealth of knowledge about the core elements of effective onboarding. Today we talk about the importance of patience and open communication, a structured onboarding process that also encourages mentorship and an ongoing need to balance change while preserving the core values of local government.We hope you enjoy!SHOW NOTESFollow Sara Gibson on LinkedInSara Gibson has served as Manager of Camp Hill Borough for the past three years, driving progress on strategic initiatives like pedestrian connectivity, zoning updates, sewage and stormwater planning, and downtown development. Under her leadership, the Borough adopted a Climate Action Plan in 2023 through the DEP Local Climate Action program. Sara has championed environmental efforts, including the innovative StormFest public outreach event and the establishment of a Sustainability Committee. Camp Hill also participates in Bee City USA, Tree City USA, Bird Town Pennsylvania, and SolSmart programs, with Sara and her team securing grants and technical assistance to bolster these initiatives.Follow Scott Hutt on LinkedInFollow APMM on LinkedInMORE INFORMATION ABOUT APMMSign up for the PCC Local Time Newsletter to receive updates about the community and this podcast HERE EPISODE HIGHLIGHTS[00:01:10] Importance of Board Transitions in Shaping Organizational LifeSara reflects on her first experiences with board transitions and the challenges of being a professional manager.[00:05:07] Onboarding New Board MembersScott shares his first experience with onboarding and the importance of structured, effective processes.[00:06:21] Structuring the Onboarding ProcessDetailed explanation of onboarding approaches, including educational seminars with consultants and department heads.[00:07:45] Building Personal Connections with Board MembersSara emphasizes the significance of developing personal connections and understanding board members' backgrounds.[00:10:44] Quality Interactions Between Board Members and StaffDiscussion on fostering trust and ensuring productive interactions through community events and informal gatherings.[00:12:45] Setting Boundaries and Roles for Effective GovernanceScott elaborates on defining roles and staying in lanes for efficient operations and collaboration.[00:17:30] Community Events and Relationship BuildingSara and Scott discuss the role of community events in creating stronger bonds among board members, staff, and the public.[00:23:00] Navigating Difficult Transitions and ConflictsNancy and Scott explore managing transitions
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  • AI in local government: A conversation with Joe Mench
    How many of us feel overwhelmed by the amount of information coming at us about AI today? One of my best thought partners on the topic of AI is Joe Mench, Assistant Manager at Muhlenberg Township in Berks County Pennsylvania. He is truly boots on the ground at the local government level and this conversation is a starting point for thinking about AI today in our organizations.We delve into the practical applications of AI for local governments, discussing both the opportunities and challenges. Joe Mench shares his insights on how AI can enhance municipal operations, from improving customer service to predictive analytics for public safety. The conversation highlights the importance of ethical use, transparency, and developing internal policies to guide AI's responsible implementation. The episode also touches on the future of AI in areas such as public works and organizational learning, stressing the need for clear guidelines and cautious optimism. It’s a must-listen for local government leaders interested in leveraging AI to improve services while being mindful of ethical considerations and community trust.Sign up for the PCC Local Time Newsletter HERE Connect with Joe Mench on LinkedInMuhlenberg Township, Berks County, PennsylvaniaTIMESTAMPS[00:00:00] Introduction to AI Tools and OptimismJoe encourages trying out AI tools before forming an opinion. He emphasizes that AI is a powerful tool that’s not as intimidating or omnipotent as some perceive.[00:09:53] Practical Use Cases of AI in Local GovernmentDiscussion on AI applications such as customer service improvements, predictive analytics for infrastructure, and operational efficiencies (e.g., waste management, public safety).[00:13:07] AI in Law Enforcement for Body Cam AnalysisThe use of AI to review body cam footage for good policing practices, improving morale by highlighting positive behavior, and potentially identifying areas for officer development.[00:16:21] AI as a Tool for Organizational LearningAI's potential to build internal knowledge libraries for custom learning and professional development within local governments.[00:18:38] The Concept of AI as an Executive AssistantHow AI can act like an executive assistant, offering data-driven suggestions to facilitate decision-making, while still requiring human validation for accuracy.[00:20:07] Building AI Chatbots for Resident InteractionDevelopment of AI chatbots to provide better and more responsive service to residents, moving beyond keyword recognition to more natural, interactive conversations.[00:28:38] Vendor Accountability and Policy DevelopmentKey considerations when implementing AI solutions, such as asking vendors critical questions about data security and transparency, as well as forming responsible AI policies.[00:39:00] Addressing Ethical Considerations and TransparencyConversations about ethical implications, such as ensuring fairness, addressing the digital divide, and maintaining transparency with citizens on data usage.[00:46:39] AI’s Role in Public Works and InfrastructureAI applications in monitoring and planning infrastructure needs (e.g., road maintenance, leaf collection), optimizing operational efficiency in public works.
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  • Bring your ideas and expertise to life: A conversation with Ghostwriter Emily Crookston
    Have you ever thought about capturing your ideas in a book, a TED Talk, or maybe a blog? Perhaps you have a story to tell, expertise to share, or ideas that pile up but never quite come together in a cohesive way. If this sounds like you, stay tuned.In this episode, Emily Crookston explains why even experienced writers might hire a ghostwriter. She shares how ghostwriting is not just about putting words on paper; it’s about collaboration, shaping ideas, and helping clients clearly communicate their expertise. Whether you’re thinking about writing a book, creating LinkedIn content, or simply sharing your knowledge in any format, this episode will show you how a ghostwriter can bring your ideas to life and make the process less overwhelming.Sign up for the PCC Local Time Newsletter HERE BIOEmily Crookston is a best-selling business book ghostwriter, author, and developmental editor. She specializes in helping entrepreneurs and consultants build their businesses by writing a book that sells. As the Owner of The Pocket PhD, she and her team create and execute pre-launch strategies for self-published business book authors to align your thought leadership content, increase your sphere of influence, and prime your audience for the book. Her first book, Unwritten: The Thought Leader’s Guide to Not Overthinking Your Business Book, launches on October 1, 2024.Emily is also a former philosophy professor, speaker, and podcast guest. When she’s not writing intensely, she’s most likely practicing yoga intensely. She lives for desserts topped with *real* whipped cream.Find Emily on LinkedIN Check out Emily's book, UNWRITTENTIMESTAMPS[00:03:33] Why Hire a Ghostwriter?[00:04:10] The Role of a Ghostwriter in Shaping Ideas[00:06:00] Collaborative Writing and Developmental Editing[00:06:47] The Importance of Audience and Translation of Expertise[00:07:14] The Process of Ghostwriting[00:09:21] Publishing Options and Self-Publishing[00:18:33] The Rising Role of Books in Professional Branding[00:19:48] Writing for Different Formats[00:27:42] Why Some People Struggle with Writing[00:29:19] Final Tips on the Writing Process
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About PCC Local Time

No other level of government impacts us as much in our daily lives as local government. For the last 40 years I have been talking to managers as an organization consultant and am as fascinated by their work today as when I began. The professional municipal manager is entrusted with a ship that often runs over rough waters even as it delivers vital services to communities. This show is about the ideas and innovation that will drive the future of the profession of municipal management. If you are interested in learning more about the Pioneering Change Community, sign up for the Friday newsletter and get access to more in-depth episode information. Check for a link in the show notes. [Intro and exit music by Joseph Hess. Cover art by Nancy Hess]
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