Ep. 34 Shifting Gears: a career transformation from support to engineering
What’s the secret to a successful career pivot?Dmytro Vozniuk started his journey at Revolut as a Customer Support Specialist. He made a complete career transition into engineering thanks to Revolut’s Spires programme, which offers employees a pathway to transition into tech.Now a front-end engineer, Dima talks about what it took to balance full-time work with learning to code, and how his experience in support gives him an edge in his latest role. In this episode, Alex and Dima discuss:- Making a change from the Support to Tech team through Revolut’s internal Spires programme- The reality of balancing full-time work with studying for a new career- His latest role and the satisfaction of becoming a front-end engineer- Takeaways from his time in Support that help him in his new role- A typical day as a front-end engineer at Revolut- What made Dima decide to pursue this new career path- Advice to those considering exploring a career in tech- Dima’s experience relocating to start a career at Revolut- Overcoming self-doubt and imposter syndrome in a new role - The skills that have been critical to Dima’s successFollow Revolut Insider on Instagram: revolut.la/RevolutInsiderView open career opportunities at Revolut: revolut.la/Careers
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Ep. 33 Finding Your Fit: how employer branding helps you choose the right place to work
What makes a company stand out to top talent?Employer branding isn’t just about flashy career pages. It’s about telling the real story of what it’s like to work somewhere.Svetlana Kochkina, Head of Employer Branding, joins the conversation with host Alex Carril to talk about what goes into shaping a company’s reputation as a great place to work.In this episode, Alex and Sveta discuss:- An overview of employer branding and why it’s important for companies- How Sveta found herself in this field- Her decision to move from a Big 4 to Revolut- What goes into being the Head of Employer Branding- Challenges faced when scaling global hiring efforts- Tips for jobseekers when looking into a potential employer- The impact of showcasing authentic employee experiences- Sveta’s #1 question for applicants to ask during interviews-- A common mistake she sees people make when applying for jobs- Why Sveta enjoys working at Revolut and her advice to her younger selfFollow Revolut Insider on Instagram: revolut.la/RevolutInsiderView open career opportunities at Revolut: revolut.la/Careers
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Ep. 32 Catalyst for Change: how customer feedback drives business development
How does customer feedback serve as a catalyst for new business initiatives?Melina Dimoula gives an in-depth look at her role as a Business Development Manager by sharing examples of features she’s brought to market based on customer feedback.She explains how being a part of the Global Business team is more than just responding to feedback. It’s about prioritisation, profitability analysis, and smart negotiation.In this episode, Alex and Melina discuss:- What goes into being a Business Development Manager- Prioritising customer feedback for new Revolut features, like Bizum for customers in Spain- The process behind deciding which features to bring to market- Other recent features Melina’s team helped launch, such as cash deposits in the UK- How to approach and deliver on large-scale projects- Adapting strategies when unexpected challenges arise- What made Melina decide to join Revolut and what she’s gained since working here- How to build mutually beneficial partnerships in business- Her view on compromise when it comes to deal-making- Measuring your own success while driving change and business impact
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Ep. 31 Leading in Tech: growth, engineering, and building at scale
A Krakow native, Arek Biela, shares his experience building a career in a leading fintech as a Lead Software Engineer in one of Europe’s tech hubs.He’s not only participated in Revolut’s 10X growth by developing Android functionality for several features, but he’s also had a hand in shaping hiring processes, so engineers can have a better candidate experience.In this episode, Alex and Arek discuss:- Arek’s start as an Android Engineer at Revolut - Biggest challenges he’s faced while being a part of 10X growth- How his perspectives on engineering and problem-solving have evolved- What you need to overcome when building tech at scale to see your career grow- Arek’s story of persistence to push boundaries and lead by example- Insight into how Revolut’s Engineering team balances speed with quality- Shaping the hiring process for engineers- How finding the best talent goes beyond technical skills- The importance of demonstrating ownership and teamwork capabilities- Krakow’s developing tech community and Arek’s tips to get more involvedFollow Revolut Insider on Instagram: https://revolut.la/RevolutInsiderView open career opportunities at Revolut: https://revolut.la/Careers
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Ep. 30 Purpose-Driven Design: how products like Donations and RevPoints create customer impact
As a product leader, Francesco Bovo gives an overview of his approach to simplifying the complex when it comes to product design, and how building products starts with creating a seamless customer experience.
From his contribution on the Donations team to connecting customers with causes they care about, to developing RevPoints that lets customers earn rewards, Francesco’s work focuses on creating products that drive meaningful impact.
In this episode, Alex and Francesco discuss:
- His early learnings in product about creating a seamless user experience
- How Francesco led the Donations team to connect customers with diverse causes
- One skill Francesco thinks is necessary for product professionals
- Developing Revolut’s loyalty programme — RevPoints — and how it rewards customers
- Whether an easy-to-use rewards system can change the way customers use Revolut
- Francesco’s mindset behind simplifying the complex and the creative art of giving back
- The importance of focusing on product simplicity in a chaotic, digital world
- Empathy’s integration into products and Revolut’s Never Settle approach on quality
- AI and new technologies playing a role in product design
- How Francesco finds his own inspiration to continue building products that help people around the world
Follow Revolut Insider on Instagram: https://revolut.la/RevolutInsider
View open career opportunities at Revolut: https://revolut.la/Careers