15 episodes
- Safety culture is more than a poster on the wall or a box to tick. It is the foundation that makes a Safety Management System (SMS) work in practice. Without it, even the most detailed SMS is just a document sitting on a shelf.
In this episode, host Grenville Hudson turns the microphone on co-host Kathryn Harvey, who brings a background in safety management, safety culture, and human factors. Kathryn unpacks what safety culture really means, how organisations can assess where they sit on the culture maturity spectrum, and what leaders need to do to move the needle. She draws on research from Cox and Flynn (1998) and the safety culture maturity model developed by Professor Patrick Hudson to frame the discussion.
The episode is practical and direct. Kathryn covers values, trust, recruitment, investigations, and feedback loops and gives a realistic timeframe for how long genuine culture change actually takes.
______________________________________
Upcoming Training: Making Your Safety Management System Operational
The SMS compliance deadline is 1 September 2026. Operators who are not ready risk serious regulatory consequences. Here are the course details:
What: Hazard identification, safety reporting, and auditing — plus much more
Who: Safety managers, accountable managers, and Part 121, 135, and 138 operators
When: One-day online course running 7 August and 21 August 2026
Book your seat at aviationsafetycommunity.com.au
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Links & Resources
Cox and Flynn (1998) — the definition of safety culture used by Kathryn in this episode: "the product of individual and group values, attitudes, perceptions, competencies, and patterns of behaviour that determine the commitment to and the style and proficiency of an organisation's safety management." Referenced by name only — no single public URL available.
Professor Patrick Hudson — researcher and Professor Emeritus at Leiden University, known for his work on safety culture maturity. Catherine references his expansion of the pathological, bureaucratic, and generative safety culture levels. View his research profile on ResearchGate
Hudson's safety culture maturity model — describes five levels: pathological, reactive, calculative, proactive, and generative. Read more at ResearchGate
ICAO SMS framework — the International Civil Aviation Organisation (ICAO) model for introducing a safety management system, referenced by Grenville as a two to three year implementation framework.
Guest Info
Kathryn Harvey is co-host of the Aviation Safety Community podcast and a specialist in safety management, safety culture, and human factors and runs her own business, Safety Science. She brings hands-on experience across aviation organisations and is a regular contributor to the Aviation Safety Community's training and forum programs.
LinkedIn: https://www.linkedin.com/in/kathryn-harvey-459aa7b/
Website: https://safetyscience.com.au
Timestamps / Chapters
Times are approximate, based on the conversation flow.
00:00: Welcome and introduction to today's topic and guest
02:00: Defining safety culture — what it is and why the definition matters
06:00: Why safety culture is the glue that holds an SMS together
08:30: How safety culture sits within organisational culture
11:00: The three levels of safety culture — pathological, bureaucratic, and generative
14:30: How to assess where your organisation sits on the maturity spectrum
17:00: The role of values in building safety culture
20:30: Practical tools — surveys, focus groups, workshops, and brainstorming with executives
23:00: Training as a foundation for embedding culture
25:30: How long does it really take? The five to ten year reality
28:00: The role of trust — and why it is the hardest thing to build
31:00: Leadership commitment — what it looks like in practice
34:00: Integrating safety culture into investigations, audits, and recruitment
38:00: Responding to safety reports — why timing matters
41:00: Kathryn's key takeaways for leaders
______________________________________
Don't forget: Making Your Safety Management System Operational
The SMS compliance deadline is 1 September 2026. Operators who are not ready risk serious regulatory consequences. If you have not booked your place yet, head to aviationsafetycommunity.com.au
______________________________________
Next Steps
Subscribe so you do not miss an episode, and join us at our next Safety Leadership Forum to keep the conversation going.
Subscribe: Aviation Safety Community | LinkedIn | Facebook
Safety Leadership Forum: Join us at our next Safety Leadership Forum
_____________________________________________
About Aviation Safety Community
Aviation Safety Community is a dedicated platform for aviation professionals who want to build their knowledge and application of safety management practices. We bring the industry together through Safety Leadership Forums, online training, and aviation-focused safety research. Our mission is simple: safe aviation outcomes through knowledge.
Connect with us
Website: aviationsafetycommunity.com.au
LinkedIn: Aviation Safety Community
Facebook: Aviation Safety Community
Safety Leadership Forum: Join us at our next forum
Subscribe
If you found this episode useful, subscribe so you never miss one. And if you have a moment, leaving a review on Apple Podcasts or Spotify helps other aviation professionals find the show.
Disclaimer
The views expressed in this podcast are those of the hosts and guests and do not constitute legal, regulatory, or professional advice. - Artificial intelligence (AI) is moving fast, and aviation safety is no exception. This episode explores where AI can add real value to safety management and where it still needs a human in the loop.
Alex Papley, an AI expert with 25 years of IT experience and founder of Hypergen, joins hosts Grenville Hudson and Kathryn Harvey to break down what AI actually is and what it is not. Alex explains the difference between traditional AI and generative AI (GenAI), why GenAI has opened the door for smaller operators, and why treating AI as a summarisation tool rather than a thinking tool is the key to getting good results.
The conversation covers practical use cases across the four pillars of safety: safety policy, risk management, safety assurance, and safety promotion and tackles the big questions around job security, data myths, and the ethics of handing over tacit knowledge to a machine.
________________________________________
Upcoming Training: Making Your Safety Management System Operational
The SMS compliance deadline is 1 September 2026. Operators who are not ready risk serious regulatory consequences. Here are the course details:
What: Hazard identification, safety reporting, and auditing, plus much more
Who: Safety managers, accountable managers, and Part 121, 135, and 138 operators
When: One-day online course running 7 August and 21 August 2026
Book your seat at aviationsafetycommunity.com.au
________________________________________
Links & Resources
Generative AI (GenAI): the technology behind tools like ChatGPT, Microsoft Copilot, and Claude, referenced throughout the episode as the key development making AI accessible to smaller operators
Large Language Model (LLM): the underlying technology that powers GenAI tools, as explained by Alex early in the episode
ChatGPT: AI tool by OpenAI, mentioned as an example of an accessible GenAI tool for smaller businesses
Microsoft Copilot: mentioned as an example of an off-the-shelf GenAI tool suitable for small to medium operators
Claude: mentioned by Alex as a recommended GenAI tool for smaller businesses
Salesforce: US-based software company where Alex previously worked as an AI developer
Hypergen: Alex's AI consulting and development company, helping organisations identify and build AI solutions
ICAO four pillars of safety: the International Civil Aviation Organisation (ICAO) framework covering safety policy, risk management, safety assurance, and safety promotion, used by Grenville to structure the safety management discussion
Atlassian: mentioned as a recent example of a large technology company reducing headcount and citing AI as a factor
Guest Info
Alex Papley is an AI expert with 25 years of IT experience, including eight years specialising in AI. He has worked as an AI developer at Salesforce in the United States and as a lead data and AI consultant at Microsoft, working with large organisations across Australia. He is the founder of Hypergen, an AI consulting and development company.
LinkedIn: https://www.linkedin.com/in/alexanp/
Website: https://www.hypergen.com.au
Timestamps / Chapters
Times are approximate, based on the conversation flow.
00:00: Welcome and introduction to Alex Papley and today's topic
02:30: What AI actually is — traditional AI versus generative AI explained
06:00: Why GenAI has changed the game for document-heavy industries like aviation
09:00: AI use cases in risk management — synthesising data and reducing admin load
13:00: Treating AI as a summarisation technology, not a thinking technology
16:30: The build versus buy question — when does it make sense to develop your own software?
22:00: How business size affects AI accessibility and where to start
26:00: Is AI taking jobs? Alex shares his view on displacement versus replacement
31:00: The importance of tacit knowledge and how to capture it for AI use
35:00: Myth busting — why "get your data in order first" is not always the right advice
39:00: Key takeaway: give AI more information and clearer instructions to get better results
________________________________________
Don't forget: Making Your Safety Management System Operational
The SMS compliance deadline is 1 September 2026. Operators who are not ready risk serious regulatory consequences. If you have not booked your place yet, head to aviationsafetycommunity.com.au
________________________________________
Next Steps
Subscribe so you do not miss an episode, and join us at our next Safety Leadership Forum to keep the conversation going.
Subscribe: Aviation Safety Community | LinkedIn | Facebook
Safety Leadership Forum: Join us at our next Safety Leadership Forum
_____________________________________________
About Aviation Safety Community
Aviation Safety Community is a dedicated platform for aviation professionals who want to build their knowledge and application of safety management practices. We bring the industry together through Safety Leadership Forums, online training, and aviation-focused safety research. Our mission is simple: safe aviation outcomes through knowledge.
Connect with us
Website: aviationsafetycommunity.com.au
LinkedIn: Aviation Safety Community
Facebook: Aviation Safety Community
Safety Leadership Forum: Join us at our next forum
Subscribe
If you found this episode useful, subscribe so you never miss one. And if you have a moment, leaving a review on Apple Podcasts or Spotify helps other aviation professionals find the show.
Disclaimer
The views expressed in this podcast are those of the hosts and guests and do not constitute legal, regulatory, or professional advice. - In this episode, hosts Grenville Hudson and Kathryn Harvey sit down with aviation lawyer Tony Power of Just Culture Consulting to explore one of the most pressing issues in modern aviation safety: the growing trend of criminalising honest mistakes.
Tony explains what Just Culture actually means and how it differs from a "no accountability" approach. He argues that blaming the person at the sharp end, such as the pilot, the controller, or the engineer, usually misses the real story. The episode shows how Australia's regulators, the Civil Aviation Safety Authority (CASA) and the Australian Transport Safety Bureau (ATSB), try to protect people who speak up, and where gaps in that protection still exist.
The back half of the episode digs into real cases, including a recent Queensland prosecution that ended in a jail sentence. It asks a hard question: if pilots fear prosecution for an honest mistake, will they ever feel safe enough to admit one?
______________________________________
Upcoming Training: Making Your Safety Management System Operational
The SMS compliance deadline is 1 September 2026. Operators who are not ready risk serious regulatory consequences. Here are the course details:
What: Hazard identification, safety reporting, and auditing, plus much more
Who: Safety managers, accountable managers, and Part 121, 135, and 138 operators
When: One-day online course running 10 July and 24 July 2026
Book your seat at aviationsafetycommunity.com.au
______________________________________
Links & Resources
CASA's Just Culture Directive: explains when CASA will and will not pursue administrative action or prosecution against individuals and organisations. Tony discusses this in detail during the episode.
ATSB: Australia's no-blame accident investigation body, referenced throughout the episode.
EUROCONTROL: mentioned as a leader in educating judges and prosecutors across Europe on Just Culture principles.
The Kegworth air disaster (UK): used as a case study showing how training gaps and system failures, not just pilot error, shape accident outcomes.
Cases discussed
South Korean Air Force pilots were charged with criminal negligence following a training exercise bombing error.
A UK commercial captain was charged after a missed change of radio frequency led to a military intercept.
The 2017 Queensland beach landing accident involved pilot Mr Woodall, who was convicted of dangerous flying after an engine failure and received a suspended jail sentence.
Guest Info
Tony Power is a lawyer and the founder of Just Culture Consulting. He helps aviation organisations and regulators build fair, transparent, and effective approaches to safety reporting and accountability.
Website: justculture.com.au
LinkedIn: Just Culture Consulting
Facebook: Just Culture Consulting
Instagram: @justcultureconsulting
X: @justcultureAUS
Timestamps / Chapters
Times are approximate, based on the conversation flow.
00:00: Welcome and introduction to Tony Power and today's topic
02:00: What Just Culture means and how it fits inside an organisation
06:30: Moving from a blame mindset to a learning mindset in investigations
09:00: The skills investigators need to apply Just Culture well
11:00: Where Just Culture and the criminal justice system clash
14:00: How media language shapes public blame
16:30: The Kegworth case and why "pilot error" rarely tells the whole story
19:00: How CASA and the ATSB apply Just Culture in practice
21:00: Breaking down CASA's Just Culture Directive: administrative action versus prosecution
25:00: Case study: South Korean Air Force pilots charged after a training error
27:00: Case study: UK captain fined after a missed radio frequency
29:00: Case study: the Queensland beach landing accident and Mr Woodall's prosecution
34:00: How organisations can support staff facing criminal exposure
37:00: Final thoughts on the case for decriminalising honest mistakes in aviation
______________________________________
Don't forget: Making Your Safety Management System Operational
The SMS compliance deadline is 1 September 2026. Operators who are not ready risk serious regulatory consequences. If you have not booked your place yet, head to aviationsafetycommunity.com.au
______________________________________
Next Steps
Subscribe so you do not miss an episode, and join us at our next Safety Leadership Forum to keep building a stronger Just Culture across the industry.
Subscribe: Aviation Safety Community | LinkedIn | Facebook
Safety Leadership Forum: Join us at our next Safety Leadership Forum
_____________________________________________
About Aviation Safety Community
Aviation Safety Community is a dedicated platform for aviation professionals who want to build their knowledge and application of safety management practices. We bring the industry together through Safety Leadership Forums, online training, and aviation-focused safety research. Our mission is simple: safe aviation outcomes through knowledge.
Connect with us
Website: aviationsafetycommunity.com.au
LinkedIn: Aviation Safety Community
Facebook: Aviation Safety Community
Safety Leadership Forum: Join us at our next forum
Subscribe
If you found this episode useful, subscribe so you never miss one. And if you have a moment, leaving a review on Apple Podcasts or Spotify helps other aviation professionals find the show.
Disclaimer
The views expressed in this podcast are those of the hosts and guests and do not constitute legal, regulatory, or professional advice. - Post-pandemic, the business aviation industry’s long term future casts considerable unpredictability, and we ask ourselves: as the business aviation sector is recovering, could it possibly surpass previous growth? How can the next generation of aviation professionals help propel the recovery of business aviation? In this episode, Grenville Hudson speaks with Jessica Graham, the Chief Executive Officer of the Australian Business Aviation Association Inc. (ABAA). Together, they discuss the current state of the aviation workforce, corporate responsibility, workplace diversity, and how the ABAA advocates with regulators and acts as a collective voice for business aviation operators.
_____________________________________________
About Aviation Safety Community
Aviation Safety Community is a dedicated platform for aviation professionals who want to build their knowledge and application of safety management practices. We bring the industry together through Safety Leadership Forums, online training, and aviation-focused safety research. Our mission is simple: safe aviation outcomes through knowledge.
Connect with us
Website: aviationsafetycommunity.com.au
LinkedIn: Aviation Safety Community
Facebook: Aviation Safety Community
Safety Leadership Forum: Join us at our next forum
Subscribe
If you found this episode useful, subscribe so you never miss one. And if you have a moment, leaving a review on Apple Podcasts or Spotify helps other aviation professionals find the show.
Disclaimer
The views expressed in this podcast are those of the hosts and guests and do not constitute legal, regulatory, or professional advice. - Training reduces the risk of incidents occurring, and is a crucial building block to develop robust safety cultures. In this episode, Grenville Hudson speaks with Dr. Oleksandra Molloy, Lecturer in Aviation and Aviation Program Coordinator at the University of New South Wales. Together, they discuss the definition of cognitive-based training, evidence-based approaches to tackle high-risk behaviour, use of technology such as eye-tracking, and more.
_____________________________________________
About Aviation Safety Community
Aviation Safety Community is a dedicated platform for aviation professionals who want to build their knowledge and application of safety management practices. We bring the industry together through Safety Leadership Forums, online training, and aviation-focused safety research. Our mission is simple: safe aviation outcomes through knowledge.
Connect with us
Website: aviationsafetycommunity.com.au
LinkedIn: Aviation Safety Community
Facebook: Aviation Safety Community
Safety Leadership Forum: Join us at our next forum
Subscribe
If you found this episode useful, subscribe so you never miss one. And if you have a moment, leaving a review on Apple Podcasts or Spotify helps other aviation professionals find the show.
Disclaimer
The views expressed in this podcast are those of the hosts and guests and do not constitute legal, regulatory, or professional advice.
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About Aviation Safety Community Podcast
Hosted by Grenville Hudson and Kathryn Harvey, the show follows a series of conversations with field experts to share insight about aviation safety, the newest trends in the aviation industry and more.
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