Conflict Managed

This week on Conflict Managed we welcome Kathy Coffey Solberg. Together we explore:

Incremental action and rebuilding trust

Channeling the energy of leaders who love change

Preparing for difficult conversations

Why it’s always personal to the person

The role of preparation in creating and implementing systems

“What do we agree on?” as a path toward fruitful progress

Finding neutral ground instead of common ground

Keeping conversations going instead of shutting people down

The challenges and opportunities of middle management

Kathy’s new book, Reweaving What Matters: Practical Tools for Workplace Transformation

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration.

Kathy Coffey Solberg is an author, community weaver, experienced consultant, executive director, and systems thinker with a demonstrated history of empowering others through professional and personal leadership development, civic engagement, and a deeper understanding of how to navigate communication and workplace systems to create greater efficiency. She is the author of Reweaving What Matters: Practical Tools for Workplace Transformation.

Her expertise spans leadership, philanthropy, human systems design, collective governance, and organizational development. Kathy specializes in guiding individuals to harness their strengths and supporting organizations in fostering collaboration, adaptability, and impact.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

 

#ConflictManagement #WorkplaceCulture #Communication #Podcast

This week on Conflict Managed we welcome Kristi Ellingsworth. Together we explore:

Engaging and empathizing with those who don’t get what they want

Creativity and generosity

The willingness to be uncomfortable with people in conflict

Sharing your calm with others

Leadership energy

Curious vs judgmental mindset

Taking pauses throughout the day to self-regulate

Being generous with compliments

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Kristi Ellingsworth is the Director of Hospitality at Dartcor Enterprises. Her work centers on employee experience, leadership development, emotional intelligence, and creating workplace cultures where people feel genuinely supported and connected. What makes her perspective especially unique is that she didn't come up through traditional HR—she spent more than a decade in fine dining, including nearly seven years as Maitre d' at Nobu Hospitality, where she managed VIP guest relationships, trained front-of-house teams, and navigated the constant demands of high-pressure hospitality environments.

Today, she brings those same hospitality principles into the workplace, helping leaders think differently about communication, conflict, trust, and psychological safety. She also previously hosted her own wellness podcast, The Alternative Podcast with Kristi Ellingsworth, where she interviewed experts on mindset, mindfulness, and personal growth.

Kristi’s philosophy is simple: the employee experience is the first customer experience.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

This week on Conflict Managed we welcome Maria Colacurcio. Together we explore:

Empathy for the messenger

The power in having a humanities based education

The specific results of being curious

Clarity in pay transparency and the ability to explain pay decisions

Cognitive surrender and AI

‘Running at’ conflict

Giving clear feedback

What does leadership cost you?

Change agility vs change management

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Maria Colacurcio is reshaping how enterprises govern their largest and most consequential investment: how they pay their people. As CEO of Syndio, she leads the company that defined the market for pay equity software and is now pioneering Decision Intelligence for Pay. Under her leadership, Syndio partners with global brands including Walmart, Microsoft, and Salesforce to make every pay decision compliant, optimized, and aligned with business strategy. Maria previously co-founded Smartsheet, which went public in 2018. She has built her career at the intersection of technology, policy, and purpose-driven leadership, earning recognition as one of the 100 most exceptional entrepreneurs by Goldman Sachs Builders + Innovators Summit.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

This week on Conflict Managed we welcome Amie Fox. Together we explore:

The business case for disability inclusion

Work systems: design with human nature and user experience in mind

What do I need people to know, feel, and do after this interaction?

Moving beyond compliance to see, value & recognize others

Progress, not perfection

Resistance as fear

Feedback culture

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration.

Amie Fox is a managing director, trainer and keynote speaker who helps founders, HR and operations leaders in growing organizations build practical people systems that improve employee engagement, manager confidence and business performance.

She moved into this work after a portfolio career across communications, training, fundraising, corporate responsibility and operations exposed her to how differently people experience workplaces. A key turning point was struggling to find early employment as a visually impaired woman, which shaped her understanding of hidden barriers, workplace design and the importance of systems that help people perform at their best.

Her credibility is grounded in recent and current roles: she set up A Fox Consulting, serves as a non-executive director at Vision Ireland, and has held senior CSR and operations roles at organizations including SCOPE Eyecare & Healthcare. Through her consulting, communications, fundraising and inclusion work, she has contributed to projects with organizations such as McDonald’s, Telefonica, Deloitte, Novartis, Abbott, Newstalk and John Sisk & Sons.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

 

#ConflictManagement #WorkplaceCulture #Communication #Podcast

This week on Conflict Managed we welcome Lynnae Brown. Together we explore:

What kind of work and workplace is right for you?

Orienting how to think about work

Clear parameters in your work

Developing standards that everyone knows

What work can and can’t do for you

Do you have to change your job to change how you feel at work?

Assuming good intentions

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration.

Lynnae Brown is a work navigation strategist. She thinks we need another way to approach work. Something stealthier and sturdier - an approach where we navigate the workplace as it actually is, develop our own way of being inside it, and still do the job well.

Lynnae has spent more than a decade in workforce development, thinking hard about what people needed in order to take care of themselves while working in a system that wouldn't. Most of that work was with people in mental health recovery - helping them move from service users to service providers, preparing them for workplaces that were often as hard to navigate as the conditions they'd survived.

With enough distance, she finally saw the shape of the approach she’d been developing all along and developed three starting points for people who want to begin approaching work differently: 6 Questions offers prompts that help you examine what you actually bring to work, 6 Actions are ideas you can put into action now to create space between you and your job, and BOOT — Brown’s Organizational Orientation Theory approaches workplace disorientation as a structural condition rather than a personal failing.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast