Conflict Managed

This week on Conflict Managed we welcome Michelle Hamilton. Together we explore:

What does it mean to be creative? And why is creativity important?

How to help people process and thrive with the extreme fast pace of change today

Holding ‘what’s in it for you?’ conversations at work about AI technologies

Seeing new technology as a great opportunity for intergenerational dialogue and collaboration

Valuing and listening to colleagues

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration

After three decades leading major transformations, Michelle Hamilton started two AI companies to close that adoption gap. That work led her to AnswerRocket, an enterprise AI firm, who recruited her to build a new global division focused on practical AI adoption and change management. Michelle’s stance is clear: measurable business outcomes only happen when leadership bridges the gulf between innovation and everyday execution.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

 

#ConflictManagement #WorkplaceCulture #Communication #Podcast #AI

This week on Conflict Managed we welcome Artem Koren. Together we explore:

The communication skills leaders will need now and into the future

The impact of AI on work, learning, and human connection

Technology, isolation, and the growing challenge of workplace loneliness

How strong microcultures shape and strengthen organizational culture

Why drive and initiative matter in effective leadership

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration.

Artem Koren is the Co-Founder and Chief Product Officer of Sembly AI, where he is building a new category of meeting intelligence and enablement technology for professional services teams. With a background spanning systems engineering, enterprise consulting, and product leadership, Artem combines deep technical expertise with a strong understanding of how organizations operate—transforming everyday business conversations into structured insights that drive revenue, delivery, and decision-making.

Sembly, which Artem co-founded in 2019, leverages advanced natural language understanding to turn meetings into a source of operational intelligence—powering sales enablement, improving client delivery workflows, and helping teams capture and act on critical business information at scale.

Artem is passionate about using AI to augment human potential, enabling teams to work smarter, collaborate more effectively, and unlock value hidden within their day-to-day interactions. His work sits at the intersection of AI, enterprise productivity, and the future of knowledge work—pushing beyond simple automation toward systems that actively support how organizations sell, deliver, and grow.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Podcast #AI

This week on Conflict Managed we welcome Masha Rusanov. Together we explore:

Identifying your default conflict pattern
What happens when you break your usual conflict script
Listening to the body’s “yes” and “no” signals in difficult conversations
Limiting beliefs that keep conflict cycles going
Finding alignment with colleagues, even in disagreement

The conflict is the enemy, not the people: uniting against the issue

 

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration

 

Masha Rusanov is a conflict resolution expert, coach, and creator of the Exhale-Explore-Engage method. Drawing on Internal Family Systems, somatic psychology, and conflict theory, she helps people break free from legacy patterns to live with integrity.

Masha’s new book, Repatterned: How to Transform Your Conflict Defaults and Reclaim Your Life, introduces a practical three-step framework for interrupting automatic conflict reactions and responding with clarity instead of conditioning. Blending neuroscience, psychology, and real-life stories, Repatterned shows readers how to pause, recognize learned patterns, and choose responses aligned with their values.

Masha lives in California with her husband and their blended constellation of children.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

 

#ConflictManagement #WorkplaceCulture #Communication #Podcast #Ombuds

This week on Conflict Managed we welcome Laura Kriska. Together we explore:

Seeing and breaking down silos at work

Asking: What are we actually trying to achieve together?

The power of superordinate goals

The four stages of trust

Turning colleagues into trusted colleagues

We-building instead of division

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Laura Kriska is a Harvard Business Review contributor, TEDx speaker, and the author of three books on trust, culture, and collaboration, including The Business of WE, The Accidental Office Lady, and her newest work, focused on practical trust-building in today’s organizations. Her article in Harvard Business Review, published in November 2024, was recently selected for a special edition to be released in May 2026.

Her career began at age 22 as the first American woman to work in Honda Motor Company’s Tokyo headquarters, an experience that launched a 30+ year career helping global teams, leaders, and organizations close the “us vs. them” gaps that quietly erode performance, culture, and results.

At a time when workplaces feel more divided than ever—across culture, politics, generations, functions, hybrid vs. in-office, and identity—Laura works with organizations worldwide on what actually creates change. Her approach goes beyond slogans, focusing instead on research-backed, practical actions that measurably build trust. Her work has been featured in Harvard Business Review and highlighted by platforms such as Seth Godin’s ChangeThis.

Laura’s life’s work centers on inspiring what she calls a “WE-building revolution,” moving people beyond awareness into meaningful action that narrows the gaps holding teams and communities back.

  

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

This week on Conflict Managed we welcome Shalin Desai. Together we explore:

Trying to escape vs. learning the skills to navigate difficult situations

Learning and practicing The Art of Living breathing

What is within our control

Training your mind

The role of emotions at work

The connection between breath and emotions

Emotional regulation: how?

Taking the mental “trash” out regularly

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

 

Shalin Desai is the Director of Programs for the Art of Living Foundation, one of the world’s largest nonprofit organizations, whose initiatives have positively impacted over 500 million people across 180+ countries. With more than 25 years of experience teaching breathwork and meditation, Shalin is known for integrating ancient wisdom with modern leadership and well-being practices. He also serves as Chief Revenue Officer of Sri Sri Tattva, a global wellness brand offering natural and Ayurvedic products that promote holistic health through a blend of tradition and science.

For over 15 years, Shalin has designed and delivered corporate leadership and wellness programs for organizations including Microsoft, Dell, Boston Consulting Group, Accenture, Salesforce, Eli Lilly and Company, and Merck & Co. His work helps leaders and teams manage stress, build resilience, and cultivate mental clarity while reconnecting with a deeper sense of purpose.

Shalin is known for his Intuitive Life Scan, a breakthrough approach in which trained guides provide unbiased insights into an individual’s current situation. A highly engaging speaker known for his relatable storytelling and humor, Shalin inspires audiences with practical techniques they can apply immediately to improve focus, leadership, and overall well-being.

Shalin holds a degree in Supply Chain Management from the State University of New York and lives in Indianapolis with his wife and two children.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.