Conflict Managed

This week on Conflict Managed we welcome Mauricio “Reese” Ramos. Together we explore:

What an organizational ombuds is and does

Different conflict styles at work

Being present with others when they are struggling

Why does this matter so much to you?

What’s holding you back from acting?

The Ombuds Academy

Learning: knowledge or wisdom?

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration

Mauricio “Reese” Ramos is a nationally recognized organizational ombuds and conflict management expert with more than 25 years of experience helping individuals and organizations navigate complex workplace challenges. He currently serves as the inaugural University Ombuds at Virginia Tech, where he designed and leads a university-wide office supporting faculty, staff, and students through confidential, impartial, and informal conflict resolution services. He is also the founder of Ombuds Academy, committed to training the next generation of Ombuds to confidently navigate complex workplace conflict and build healthier organizations.

Over the course of his Ombuds career, Reese has worked across academia, government, corporate, and nonprofit sectors—supporting more than 10,000 individuals and advising leadership on systemic workplace issues. He is a past President of the International Ombuds Association, a certified Organizational Ombuds Practitioner, and a frequent trainer and speaker on conflict management, communication, and leadership.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

 

#ConflictManagement #WorkplaceCulture #Communication #Podcast #Ombuds

This week on Conflict Managed we welcome Norman Wolfe. Together we explore:

The nature of work

Is there a better way to design work?

People are not “valuable assets”

The universality of love

Foundational needs we all have

Training people not to grow (old thinking)

The Living Organization framework

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Norman Wolfe is the Founder and CEO of Quantum Leaders, and the creator of The Living Organization®, a framework CEOs use to solve execution breakdowns and lead teams in complexity. His work fundamentally reframes why dysfunction sticks around, translating deep systems thinking into tools that help leaders move beyond toxic cultures and into workplaces built on dignity and co-ownership.

With over 40 years of leadership experience—including executive roles at Hewlett-Packard and running a $1.2B business unit—the stories Norman brings are filled with tested wisdom.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed we welcome Bruce Mayhew. Together we explore:

Getting your job done vs developing your career

Constructing policies that encourage growth

Creativity as a fundamental goal

Evolving (instead of changing)

What are we measuring (and why?)

Figuring out how people can be their best vs fitting people into preexisting molds

Bruce’s new book, The Path of the Inspired Leader

 

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Bruce Mayhew has a passion for helping his clients achieve their professional development goals. He is a corporate trainer, keynote speaker, and author who has spent more than two decades helping leaders and teams build empowering cultures that turn good intentions into everyday behaviors that build trust, engagement, and results. As president and founder of Toronto-based Bruce Mayhew Consulting, Bruce delivers practical, people-first and research-informed programs and keynotes covering Leadership and new-leader development, Difficult conversations, Generational differences / Generational dynamics, Time management, and Email etiquette.

A former Scotiabank leader, Bruce spent 11 years in roles spanning sales & marketing, corporate marketing, and cash management. Today, clients value Bruce for his clear frameworks, energizing delivery, and immediately usable tools. His training anchors custom solutions that match each organization’s culture, strategy, and goals.

In his debut leadership book, The Path of an Inspired Leader which launched in February 2026, Bruce distills years of practice into a practical, uplifting roadmap for leading with clarity, courage, and care—so people feel safe, proud of the work they do, and connected to why it matters.

Whether coaching one-to-one or engaging a ballroom, Bruce’s mission is constant: help leaders create the conditions where people flourish—and performance follows.

 

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed we welcome Navid Nazemian. Together we explore:

If not now, when?

Being prepared to meet your luck

Navid’s book, Mastering Executive Transitions

Trust at work

Being seen, heard, and respected at work

Taking time to understand what you and your colleagues find acceptable and unacceptable when dealing with conflict

Conflict Managed is available wherever you get your podcasts and on YouTube @ 3pconflictrestoration

Navid Nazemian is an international bestselling author, executive coach, and keynote speaker helping leaders and founders navigate high-stakes transitions and scale their impact. Author of Mastering Executive Transitions, he has coached executives across five continents and appeared on 70+ podcasts. His work blends leadership, strategy, and personal growth, offering practical frameworks to build resilient teams, grow sustainably, and lead with clarity and confidence, supported by a global community of 40,000+ leaders.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed we welcome Richmond Heath. Together we explore:

TRE (Tension and Trauma Releasing Exercises)

Shaking and trembling as a natural selfcare technique

“Have you had your career defining moment yet?”

How old is your nervous system? How is your nervous system responding in the moment?

PQ: Physiological intelligence

Being truly calm and relaxed vs. trying to clamp down and masking/pretending to be calm and relaxed

Unfreezing and thawing the body to let your body unwind

External conflict ends with the dawn of internal peace

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Richmond Heath is a pioneer in somatic stress recovery and the founder of TRE Australia, where he has spent over a decade teaching people how to access the body’s innate ability to release stress through a natural, often-overlooked reflex: shaking. His work with Tension and Trauma Releasing Exercises (TRE) offers a paradigm-shifting approach to wellbeing—one that helps calm the nervous system, ease chronic tension, and support emotional balance without the need for mental effort, storytelling, or structured routines. TRE is now used by individuals, athletes, and wellness professionals seeking practical, body-led tools for resilience and recovery.

Richmond’s understanding of the pressures people face isn’t theoretical. His own experiences with high-functioning anxiety, especially the strain of trying to meet unspoken expectations around what it means to “hold it together,” showed him how many men feel trapped by outdated ideas of strength. This personal insight fuels his work today, where he invites conversations about a different kind of masculinity—one that values embodied presence and connection over silent endurance. For men who find talk-based therapies uncomfortable or inaccessible, Richmond shows how simple body-based practices can offer a practical, private way to process stress and reconnect with themselves, making space for healthier relationships and a more balanced life.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

 

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast