Ep 555: How Outway Got Back to Profitable 8-Figure Growth: Channels, Margins, & the Brand Moat Ahead
Subscribe to DTC Newsletter - https://dtcnews.link/signupRob Fraser, founder of performance sock brand Outway, returns to the DTC Podcast to share how his business rebounded from flat growth to profitable eight-figure scale. Rob reveals exactly how Outway added Amazon, wholesale, and U.S. distribution, and why 2026 is all about community and brand.This is a must-listen for brand owners scaling past $5M and trying to professionalize ops, expand markets, and stay profitable while doing it.π In this episode: β’ How Outway treated the U.S. like a separate business unit β and why you should too β’ Their 3-prong expansion strategy: Amazon, wholesale, and 3PL logistics β’ The margin unlock that let them outspend competitors and return to profitability β’ How Rob plans to build brand and community in the running space β’ What changes when you hit 8-figures: cash flow, inventory planning, and team complexity β’ Robβs hot take on brand as the last defensible moat in DTCIf you're building a real business, not just chasing growth hacks, this episode is for you.Timestamps00:00 The future of brand and community building02:40 Outwayβs U.S. expansion and logistics challenges05:30 Overcoming slow growth and finding new sales channels09:10 Amazon vs DTC strategy and merchandising lessons12:20 Profit focus, tariffs, and efficiency improvements15:00 Scaling pains: hiring, inventory, and cash flow18:00 Founder evolution and professionalizing the business20:00 Building a Canadian brand and competing with U.S. giants23:00 The return of brand and the power of community in 202629:00 Outwayβs 2025β26 brand and running club strategy33:00 Expanding in the U.S. and adapting creative for new markets34:30 Balancing entrepreneurship and personal health37:00 Living brand values through team culture38:00 Rebranding from Endur to Outway and lessons learned41:00 Founders, equity mistakes, and long-term thinking43:00 Q4 readiness, demand signals, and Prime Day insights46:00 Using AI tools like Sora for creative production47:30 Future of streaming ads and creative reinvention49:00 Closing thoughts on creativity and growth mindsetHashtags#dtcpodcast #outway #robfraser #ecommerce #brandstrategy #d2c #marketing #entrepreneurship #communitybuilding #scalingbrands #runningcommunity #founderstory #directtoconsumer Subscribe to DTC Newsletter - https://dtcnews.link/signupAdvertise on DTC - https://dtcnews.link/advertiseWork with Pilothouse - https://dtcnews.link/pilothouseFollow us on Instagram & Twitter - @dtcnewsletterWatch this interview on YouTube - https://dtcnews.link/video