Pest Control and Parenthood: How the Goins Built Grace Into Their Business
When you’re building a business and a family at the same time, every system you put in place matters. Noelle and Rian Goins, owners of Get Goins Pest Control in Los Angeles, return to Pest in Class with their newest team member: baby Grace. In this heartfelt conversation, the Goins share how they “baby-proofed” their business: from paying down debt and moving into their first home, to charging for inspections and adjusting their pricing to keep pace with inflation. They talk candidly about the challenges of postpartum, the surprises of slower summers, and how they redefined success around being present as a family.Join us as we discuss: [10:39] Why Get Goins started charging for inspections[15:17] The most important system: revisiting pricing with confidence[25:57] Advice for entrepreneurs expecting their first childCheck out these resources we mentioned during the podcast:PestWorldYou can find this interview and many more by subscribing to Pest in Class on Apple Podcasts, on Spotify, or here. Listening on a desktop & can’t see the links? Just search for Pest in Class in your favorite podcast player.Hosted by Ausha. See ausha.co/privacy-policy for more information.
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Protect Your People and Profits: Seven Big Payroll Mistakes to Avoid
Your trucks might run on gas, but your business runs on people, and payroll mistakes can grind everything to a halt. This episode, we’re joined by Inova leaders Mary Leveridge, Executive VP, and Kathey Palmer, Chief Growth Officer. They unpack the seven most common payroll and HR traps that field service companies face. From worker misclassification and time-tracking pitfalls to prevailing wage compliance and the risks of manual payroll entry, they show how to avoid costly mistakes and build a business that is stronger, more resilient, and more profitable.Join us as we discuss: [8:04] Employee vs. contractor: misclassification explained[23:06] Why onboarding defines employee retention[31:49] Manual data entry: small errors, big consequencesCheck out these resources we mentioned during the podcast:ServiceTitanYou can find this interview and many more by subscribing to Pest in Class on Apple Podcasts, on Spotify, or here. Listening on a desktop & can’t see the links? Just search for Pest in Class in your favorite podcast player.Hosted by Ausha. See ausha.co/privacy-policy for more information.
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Pest Control's Future: A Deep Dive into the 2025 Pest Industry Report
FieldRoutes’ Senior Product Marketing Manager Anders Fredericksen returns to Pest in Class to unpack the 2025 Pest Industry Report. Anders discusses the key findings from the survey of over a thousand US pest control companies, revealing cautious optimism balanced with growing concerns over recession and rising material costs. He highlights opportunities to counter margin pressures through technology adoption, despite existing gaps in areas like scheduling and routing software. Discover impactful areas for automation, learn why a digital-first approach is crucial, and explore the current state and future impact of AI in the pest control industry.Join us as we discuss: [3:39] The 4 major takeaways from the 2025 Pest Industry Report[10:49] Gaps in technology adoption, including scheduling and routing tools[15:52] The AI outlook and comparing this year’s insights to the 2024 reportCheck out these resources we mentioned during the podcast:2025 Pest Industry ReportYou can find this interview and many more by subscribing to Pest in Class on Apple Podcasts, on Spotify, or here. Listening on a desktop & can’t see the links? Just search for Pest in Class in your favorite podcast player.Hosted by Ausha. See ausha.co/privacy-policy for more information.
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Sniffing Out Success: How to Build a Canine Pest Control Team
Training a bed bug detection dog isn’t just about teaching it to sniff out pests. It’s a massive commitment of time, money, and mindset. In this episode, we sit down with Diego Rodriguez, Tech Specialist and K-9 Team Supervisor at Preventive Pest Control in Las Vegas, to explore what it really takes to build and maintain a top-tier canine detection team. From the biology of bed bugs to the psychology of a good handler, Diego pulls back the curtain on the reality of this niche pest control approach. He shares what makes a great canine-handler duo, how to know if a detection dog fits your business model, and why training the human is just as important as training the dog.Join us as we discuss: [6:37] How to determine if a detection dog is right for your company [13:30] What to look for in a pest detection dog and a handler[20:24] The biggest challenges and rewards of working with detection dogsYou can find this interview and many more by subscribing to Pest in Class on Apple Podcasts, on Spotify, or here. Listening on a desktop & can’t see the links? Just search for Pest in Class in your favorite podcast player.Hosted by Ausha. See ausha.co/privacy-policy for more information.
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The Business Case for Empathy: Leadership That Drives Ownership
In this episode, we talk with Kevin McKee, President and CEO ofRoss Pest & Lawn in Aledo, Texas, about how empathy, transparency, and strong communication have fueled both employee satisfaction and impressive business growth. Kevin shares how simple habits like answering the phone and showing up on time drive customer trust, but more importantly, how investing in employees as people builds long-term loyalty. From open-book financials and profit-sharing to teaching strategic thinking and soft skills, Kevin explains how he’s intentionally built a culture where employees feel true ownership in the business.Join us as we discuss: [5:16] The simple habits behind Ross Pest & Lawn’s 30+% growth[14:44] Why sharing P&L with the entire team builds trust[20:51] How to talk to your team about soft skills without micromanagingYou can find this interview and many more by subscribing to Pest in Class on Apple Podcasts, on Spotify, or here. Listening on a desktop & can’t see the links? Just search for Pest in Class in your favorite podcast player.Hosted by Ausha. See ausha.co/privacy-policy for more information.
About Pest in Class: Expert Voices in Pest Management
The Pest In Class podcast from FieldRoutes is your destination for hearing insight, inspiration, and stories from fellow pest control industry leaders and entrepreneurs. Pest In Class host Amanda Salvatore will interview a new leader each episode as FieldRoutes celebrates the success of its customers while delivering software solutions to help them along their growth journey.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
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