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In this episode, Mark Banicevich interviews Dr Richard Carson on the leadership lessons gained from advising three state governors—and how they translate into today’s corporate boardrooms. They explore the culture shocks public leaders face when moving into private governance, from shifting accountability to adapting to faster decision cycles. Dr Carson shares crisis management strategies, coalition-building insights, and ways boards can leverage public sector skills to manage risk and drive purpose beyond profit. Packed with real-world parallels and practical advice, this episode is essential listening for directors, executives, and anyone navigating the intersection of public service and corporate governance.
Richard H. Carson is a consultant, author, and academic researcher with a 40-year career focused on organisational change management. He is the CEO of Carson & Associates, a consultancy he established in 2017 to serve public-sector and non-profit organisations. The firm specialises in making organisations more performance efficient and cost-effective through services like strategic planning, human resources, and executive coaching.
Dr Carson’s has served as a senior policy analyst for three Oregon governors and held numerous public sector management roles. His doctorate research in organisational psychology at Washington State University resulted in his trademarked “People Sustained Organizational Change Management (PSOCM) model”, a comprehensive, three-phase, 10-step framework for managing workplace transformation.
Dr Carson authored “The Book of Change” (see https://www.bookofchange.com/ for a free PDF), a practical, step-by-step guide written for business and government executives, consultants, and students navigating organisational change. Dr Carson has also served on several boards, including the Oregon Development Network, the American Planning Association in Oregon and Washington, and Kit Carson Historic Museums.
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