Today we're talking digital tone interpretation, what it is, why your brain is wired to misread email, text and IM messages, what the research says, and three ways to stop letting these messages live rent-free in your head and wreck your day.
STUDY CITATIONS
Kruger, J., Epley, N., Parker, J., & Ng, Z. (2005). Egocentrism over e-mail: Can we communicate as well as we think? Journal of Personality and Social Psychology, 89(6), 925–936.
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