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The CopDoc Podcast: Aiming for Excellence in Leadership

Dr. Steve Morreale - Host - TheCopDoc Podcast
The CopDoc Podcast: Aiming for Excellence in Leadership
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  • Dr. Mike Marquardt: The Power of Questions: How Great Leaders Ask Instead of Tell
    Hey there! Send us a message. Who else should we be talking to? What topics are important? Use FanMail to connect! Let us know!The CopDoc Podcast - Season 8 - Episode 155 What if the most powerful leadership tool isn't having all the answers, but asking the right questions? Dr. Michael Marquardt, after studying leaders across 50 countries for over five decades, discovered a surprising pattern—the greatest leaders in every field share one fundamental skill: they ask exceptional questions.In this thought-provoking conversation with Dr. Steve Morreale, Marquardt challenges traditional notions of leadership, particularly in policing where command-and-control approaches have dominated. Drawing from his extensive research and bestselling book "Leading with Questions," he explains how the simple act of inquiry can transform leadership effectiveness and organizational culture.For police leaders, the implications are profound. While officers excel at tactical questioning during investigations, leadership requires a different approach—one that uses open-ended questions to unlock creativity, build trust, and develop problem-solving capabilities throughout the organization. When leaders ask "What are you seeing?" or "How can we improve?" rather than issuing directives, they tap into collective intelligence and foster genuine engagement.Marquardt introduces the concept of "action learning"—reflecting on experiences to continuously improve—and explains how questioning creates learning organizations that adapt and thrive amid complexity. He offers practical strategies for leaders to shift their approach, acknowledging that great questions often don't yield immediate answers but trigger deeper thinking that leads to breakthrough insights.The conversation reveals how questioning is actually hardwired into human development—babies learn to walk and talk by asking subconscious questions—yet this natural learning approach gets suppressed in traditional organizations. By reclaiming the power of questions, leaders create psychologically safe environments where innovation flourishes and everyone contributes their best thinking.Whether you're a police executive, front-line supervisor, or aspiring leader in any field, this episode provides a masterclass in how to lead more effectively by embracing curiosity and inquiry. Learn how to ask better questions, create reflective practices, and build a culture where continuous improvement becomes the norm.Contact us: [email protected] Website: www.copdocpodcast.comIf you'd like to arrange for facilitated training, or consulting, or talk about steps you might take to improve your leadership and help in your quest for promotion, contact Steve at [email protected]
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  • Jonathan Ziders - Assistant Chief: Rising Through the Ranks Changes Everything You Thought You Knew
    Hey there! Send us a message. Who else should we be talking to? What topics are important? Use FanMail to connect! Let us know!The CopDoc Podcast - Season 8 - Episode 154 Leadership doesn't happen in a vacuum – especially in policing, where decisions impact both officers and communities. In this revealing conversation, Assistant Chief Jonathan Ziders takes us on his remarkable journey from reluctant recruit to departmental leader."I never wanted to be a cop," Ziders candidly shares at the start of our discussion. His original dream of becoming a firefighter gave way to a policing career that has seen him rise through every rank in the Lancaster, NY Police Department, culminating in his recent appointment as the agency's first-ever Assistant Chief. This unique trajectory provides the backdrop for exploring how leadership perspectives transform with increased responsibility.Communication emerges as perhaps the most critical skill for police leaders. Ziders reflects on his evolution from an introverted officer to a leader responsible for setting departmental tone. "I had to learn how to speak and communicate differently because I started to realize that how I thought I should be wasn't going to work," he explains. His emphasis on explaining "the why" behind directives resonates as a leadership principle applicable far beyond policing.The conversation takes a fascinating turn when Ziders discusses his data-driven approach to mental health response. After analyzing call data, he discovered mental health incidents were dramatically underreported in their systems – not intentionally, but due to classification practices. This revelation led to exploring co-responder models that pair officers with mental health clinicians, representing the forward-thinking approaches Ziters brings to his department.Throughout our discussion, Ziders repeatedly returns to the service core of policing, explaining how he reinforces this value with new officers: "When we're looking at hiring, those are the types of people that we want - the service-oriented individuals." His philosophy of leadership being about character – "who you are, not what you do" – offers wisdom for leaders in any field.Join us for this candid look at police leadership and discover why explaining purpose, fostering communication, and maintaining authenticity might be the most valuable tools in any leader's arsenal.Contact us: [email protected] Website: www.copdocpodcast.comIf you'd like to arrange for facilitated training, or consulting, or talk about steps you might take to improve your leadership and help in your quest for promotion, contact Steve at [email protected]
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  • Chief John Fisher - The Art of Police Leadership: Coaching Through Crisis and Change
    Hey there! Send us a message. Who else should we be talking to? What topics are important? Use FanMail to connect! Let us know!The CopDoc Podcast - Season 8 - Episode 153What happens when a basketball coach becomes a police chief? Chief John Fisher of the Bedford, Massachusetts, Police Department brings a refreshingly human perspective to law enforcement leadership, replacing command-and-control with connection and coaching.Fisher's journey from U.S. Coast Guard service through the ranks of Nashua, NH Police Department to his current role reveals a leadership style fundamentally shaped by his parallel career coaching high school basketball for over 30 seasons. "Coaching happens in split seconds," he explains, "but you still have to fall back on a coaching mentality. Same way we do in law enforcement."At the heart of Fisher's approach is what he calls "the coaching sandwich" – opening with value recognition, suggesting improvement, and closing with encouragement. This technique acknowledges the reality that most police interactions involve people experiencing "their worst possible moment," requiring officers skilled in human connection more than tactical proficiency. When taking command of new departments, Fisher began by listening rather than dictating, meeting individually with officers to understand their perspectives before implementing change.Fisher challenges traditional notions of police authority, recognizing that today's departments include officers spanning from their 20s to 60s, each generation requiring different leadership approaches. His philosophy emphasizes critical thinking through questions rather than commands, preparing teams for crisis through "what if" scenarios, and building community connections that transcend enforcement.Whether you're in law enforcement, leadership, or simply interested in organizational culture, Fisher's insights offer valuable lessons on mentoring the next generation, navigating institutional change, and maintaining optimism while facing challenging realities. Ready to rethink what effective leadership looks like? Listen now and discover why Fisher believes "I am more optimistic now than I ever have been in my career."Contact us: [email protected] Website: www.copdocpodcast.comIf you'd like to arrange for facilitated training, or consulting, or talk about steps you might take to improve your leadership and help in your quest for promotion, contact Steve at [email protected]
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  • Mike Abrashoff -Leadership Beyond Command: Transforming Teams Through Trust
    Hey there! Send us a message. Who else should we be talking to? What topics are important? Use FanMail to connect! Let us know!The CopDoc Podcast - Season 8 - Episode 152What happens when a Naval Captain witnesses his crew cheering as his predecessor leaves? For Mike Abershoff, it sparked a leadership revolution that transformed USS Benfold from one of the worst ships in the Pacific Fleet to the best in the entire US Navy – all in just 15 months."The days of top-down command and control, my way or the highway leadership style, are over," Abershoff explains in this riveting conversation. Drawing from his bestselling book "It's Your Ship" (which has sold over 1.5 million copies worldwide), he shares how replacing fear with respect created extraordinary results.Abershoff's methods were unconventional but effective. He interviewed all 310 crew members individually, seeing his ship through their eyes. He published the budget openly, empowering sailors to make financial decisions. He replaced divisive "diversity training" with a unity program based on mutual respect. Most remarkably, he reduced disciplinary cases from 28 to 5 per year, discovering in the process that previous leadership had unconsciously targeted minority sailors.The parallels to policing are striking and instructive. Both military and law enforcement organizations have traditionally valued hierarchy and directive leadership, yet both face increasingly complex challenges requiring adaptability and innovation. "Just because we grew up in a system where our chain of command were buttheads to us doesn't mean we need to continue it," Abershoff advises police leaders.Throughout our conversation, Abershoff reveals himself as a leader still learning – willing to acknowledge self-doubt, emotional connections, and the importance of seeing leadership from different perspectives. His "monkey tree" analogy (what looks like smiling faces from the top looks very different from below) offers a powerful reminder about truly understanding those we lead.Whether you're a veteran police leader, an aspiring supervisor, or simply interested in organizational transformation, Abershoff's insights will challenge conventional wisdom and inspire a more engaged, respectful approach to leadership. Listen now to discover how small, consistent improvements can revolutionize your team's performance and culture.Contact us: [email protected] Website: www.copdocpodcast.comIf you'd like to arrange for facilitated training, or consulting, or talk about steps you might take to improve your leadership and help in your quest for promotion, contact Steve at [email protected]
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  • Jason Potts - Police Leadership Through Evidence and Change - LV Department of Public Safety
    Hey there! Send us a message. Who else should we be talking to? What topics are important? Use FanMail to connect! Let us know!The CopDoc Podcast - Season 8 - Episode 151In a great conversation on The CopDoc Podcast, Steve Morreale engages with Jason Potts, Director of the Department of Public Safety in Las Vegas, Nevada, exploring the intersection of modern police leadership and evidence-based approaches to public safety. Potts, who also serves as president of the American Society of Evidence-Based Policing, offers valuable insights that challenge traditional policing paradigms.Potts' journey through law enforcement is as diverse as it is impressive. Beginning with the Coast Guard and Customs Border Patrol, he spent 22 years with the Vallejo Police Department in California before becoming the chief in Las Vegas, where he oversees a comprehensive public safety operation including deputy city marshals, detention facilities, and animal protection services. With approximately 420 employees and a $100 million budget, his department works alongside the Las Vegas Metropolitan Police Department to maintain safety in the city's parks, tourist corridors, and detention facilities.What distinguishes Potts' leadership philosophy is his commitment to evidence-based policing, a concept he defines simply as "informing your decisions based on the best available data, science and research." This approach, which originated in evidence-based medicine, involves systematically evaluating policing strategies through data analysis and controlled studies. Potts describes how his perspective transformed after participating in the National Institute of Justice LEADS (Law Enforcement Advancing Data and Science) program in 2016, which changed his career trajectory and ultimately led to his leadership role in promoting evidence-based approaches nationally.The conversation reveals Potts' practical application of these principles through randomized controlled trials he conducted, including studies on license plate readers and patrol visibility with lights on versus off. These small-scale experiments yielded actionable insights that improved operational effectiveness. Potts emphasizes that evidence-based policing doesn't replace officer instinct and craft but rather complements them with systematic analysis to determine what truly works.Leadership dominates much of the discussion as Potts reflects on the challenges of entering a new organization and implementing change. He acknowledges making mistakes by "coming in hot and heavy" and learning to "inject change at rates people can absorb." His leadership philosophy centers on building relationships and trust, explaining that "trust is the currency of life" and "trust begets trust." He discusses the importance of setting clear expectations, providing tools and training, and ensuring consistency in discipline and accountability.Potts emphasizes the critical nature of communication and "owning the message" rather than simply passing directives down the chain of command. He wants "owners, not renters" in his leadership team—people who fully embrace their responsibility for organizational culture and outcomes. This culture-building extends to his collaborative approach to strategic planning, where he involves officers at all levels through a Chief's Advisory Board to create a document they genuinely own and support.The conversation concludes with practical advice for departments interested in implementing evidence-based approaches: sContact us: [email protected] Website: www.copdocpodcast.comIf you'd like to arrange for facilitated training, or consulting, or talk about steps you might take to improve your leadership and help in your quest for promotion, contact Steve at [email protected]
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About The CopDoc Podcast: Aiming for Excellence in Leadership

Visit our website: https://www.copdocpodcast.com The CopDoc Podcast delves into police leadership and innovation. The focus is on aiming for excellence in the delivery of police services across the globe. Dr. Steve Morreale is a retired law enforcement practitioner, a pracademic, turned academic, and scholar from Worcester State University. Steve is the Program Director for LIFTE, Command College - The Leadership Institute for Tomorrow's Executives at Liberty University. Steve shares ideas and talks with thought leaders in policing, academia, community leaders, and other related government agencies. You'll find Interviews with thought leaders drive the discussion to improve police services and community relationships.Happy to report that The CopDoc Podcast is listed as #4 in the 10 Best Worcester Podcasts! https://podcast.feedspot.com/worcester_podcasts/
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