Conflict Skills

In this episode, Simon Goode explores practical strategies for managing conflict with your boss, using three workplace case studies: public criticism in meetings, unrealistic deadlines, and credit being taken for ideas. He breaks down each scenario using five types of conflict—data, values, relationships, structure, and interests—and shares targeted tools such as empathetic listening and clarifying expectations. Listeners gain actionable frameworks to navigate difficult conversations and strengthen trust in manager-employee relationships.

TIMESTAMPS: 
00:00 Applying conflict resolution strategies
05:10 Types of workplace conflict discussed
09:28 Negotiating power dynamics at work
10:18 Sarah's negotiation position explained
15:20 Managing conflict in a meeting
20:04 Handling conflict with empathetic listening
21:38 Discussing Deadline Concerns and Solutions
24:20 Understanding the Other Person's Perspective
27:39 Discussing unrealistic deadlines and credit theft
33:37 Considering interests in negotiations
36:34 Rebuilding trust with Rachel
38:23 Ending the conversation

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website: simongoode.com 
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In this episode, Simon Goode explores practical strategies for young professionals to navigate workplace conflict without harming their reputations, using real-life case studies of early-career employees facing challenges like having their ideas dismissed, feeling undermined, or disagreeing with management decisions. He highlights the importance of self-regulation, assertive communication, and choosing appropriate conflict modes—such as accommodating, collaborating, or compromising—based on situational needs. The episode offers empathetic and actionable guidance, making it a valuable listen for managers and teams seeking to support younger staff in difficult conversations and team dynamics.

TIMESTAMPS: 
00:00 Managing workplace conflict for young staff
06:58 GROW coaching model questions
09:16 Reflecting on workplace communication
13:19 Negotiation and compromise strategies
17:02 Discussing assertiveness and communication
19:03 Overcoming Age and Authority Challenges
22:34 Dealing with patronizing comments
28:59 Addressing communication feedback
30:22 Improving Communication and Self-Regulation
34:25 Staying calm in arguments
40:05 Navigating workplace conflict and stress
41:48 Discussing team communication issues
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website: simongoode.com 
email: podcast@simongoode.com

In this episode, Simon Goode examines the challenges of passive-aggressive behavior in the workplace through three case studies: the silent treatment after feedback, backhanded comments in meetings, and staff who agree outwardly but later undermine decisions. He explores practical approaches for HR managers and team leaders, highlighting different conflict types and strategies such as empathetic listening, clarifying expectations, and leveraging structural changes. The episode emphasizes the importance of proactively addressing subtle negative patterns to maintain team cohesion and motivation.

TIMESTAMPS:
00:00 Handling passive-aggressive behavior
06:26 Addressing personal conflict calmly
09:22 Addressing underlying conflict factors
12:47 Dealing with subtle workplace criticism
17:13 Navigating workplace conflict
19:39 Discussing feedback and communication strategies
22:59 Evaluating Team Dynamics and Performance
25:57 Managing Performance Issues

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website: simongoode.com 
email: podcast@simongoode.com

In this episode, Simon Goode explores the challenges of managing underperforming employees by analyzing three workplace case studies involving declining output, quality issues, and inconsistent performance. He discusses practical frameworks such as the What-Ask-Check model and the GROW coaching model to give and structure negative feedback effectively. The episode emphasizes the need for specificity, empathy, and clear goal-setting when addressing performance concerns in teams.

TIMESTAMPS: 
00:00 Addressing performance and incentives
03:34 Handling Performance Issues
07:11 Improving communication in reports
11:53 Addressing Vague Explanations
13:38 Handling workplace conflict and goals
18:46 Managing relationship goals and priorities
21:54 Discussing performance expectations
26:53 Dealing with workplace empathy challenges
28:12 Discussing performance expectations
31:58 Discussing coaching frameworks
34:44 Managing multiple systems in coaching
38:29 Managing team member challenges
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website: simongoode.com 
email: podcast@simongoode.com

In this episode, Simon Goode analyzes three workplace conflict case studies centered on unfair workloads, including a passive-aggressive response to feedback, perceptions of favoritism in task allocation, and resentment from covering for a colleague's lack of effort. Simon Goode explores different conflict resolution frameworks such as the GROW coaching model and the five types of conflict: data, interest, value, structure, and relationship. He emphasizes the importance of clarifying expectations, choosing appropriate conflict modes, and building trust through consistent follow-through.

TIMESTAMPS: 

00:00 Handling challenging team dynamics
05:10 Addressing passive-aggressive conflict
08:49 Applying the GROW model in coaching
12:10 Handling workplace conflicts
16:43 Addressing workplace conflicts
19:24 Addressing hidden team conflicts
23:59 Resolving workplace conflicts
27:34 Discussing collaboration and conflict modes
31:43 Team tensions and leadership challenges
34:17 Finding a middle ground
38:00 Addressing team communication challenges
40:27 Improving team dynamics and feedback
Click here to send me a quick message via FanMail
Support the show
Thank you so much for listening! I'd love to know what you think and connect. 
website: simongoode.com 
email: podcast@simongoode.com