Conflict Skills

• From Student to Mediator: Navigating Careers in Dispute Resolution

  In this episode of the Conflict Skills Podcast, Simon Goode sits down with Neo, a law student curious about the realities and pathways into dispute resolution and mediation. Their conversation covers Simon Goode's unconventional journey into the field, practical insights into mediation processes, and the challenges of handling conflict in both professional and personal contexts. Together, they explore the transferability of conflict skills, ethical dilemmas, and creative ways mediation can be adapted to better serve diverse clients.Timestamps: 00:00 "Conflict Skills Podcast: Special Guest"08:51 Understanding Behavior and Perception13:43 "Managing Emotions and Self-Regulation"16:45 Managing Emotions and Responses26:30 Managing Conflict in Mediation29:09 Balanced Mediation Process Explained32:49 Navigating Power Imbalance Mediation42:02 Conflict Resolution Strategies Overview45:17 Negotiation Strategies at Work49:03 "Assertiveness in Mediation Explained"57:02 Improving Client Scheduling Challenges01:01:23 The Power of Respectful Listening01:09:01 "Podcast Thanks and Feedback Request"Click here to send me a quick message via FanMailSupport the showThank you so much for listening! I'd love to know what you think and connect. website: simongoode.com email: [email protected]

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• Five Simple Ways to Improve Your Conflict Management Skills

  In this episode, Simon Goode shares five practical and accessible strategies for improving conflict management skills, including regulating your breathing, using statements instead of questions, finding ways to relax, writing to process conflict, and embracing a mindset of curiosity and openness. He explains each tip with relatable examples from both personal life and professional mediation, highlighting their immediate benefits and long-term impact on relationships. The episode encourages listeners to experiment with these techniques and reflect on what works best for them in challenging situations.Timestamps:00:00 "Calming Conflict Through Breathing"06:42 Navigating Conflict Through Respect08:05 Coaching Questions vs. Listening Statements14:07 Mediation Concerns and Communication Strategies16:10 Effective Mediator Safety Assessments20:22 "Reset After Conflict"24:30 Processing Emotions Through Movement27:15 "Clarity Through Conflict Reflection"30:03 "Navigating Communication Patterns"32:30 "Writing to Resolve Conflict"38:16 Conflict: Complexity Over Simplification41:42 Navigating Uncertainty and Fog43:16 Podcast Feedback & Suggestions WelcomeClick here to send me a quick message via FanMailSupport the showThank you so much for listening! I'd love to know what you think and connect. website: simongoode.com email: [email protected]

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• Navigating Korean Work Culture: Lessons in Leadership, Conflict, and Community as Foreign Teachers

  In this episode, Simon Goode interviews his friend and former colleague, Meng, about their experiences teaching English in South Korea. The discussion touches on navigating cultural differences, and adapting to Korean workplace hierarchy. They discuss the challenges of managing diverse teams, handling conflict between foreign teachers and local management, and the lasting impact of these experiences on their personal and professional lives. The conversation is filled with reflections on leadership, cross-cultural communication, and fond memories of building community abroad.TIMESTAMPS: 00:00 Navigating Cross-Cultural Work Challenges03:54 Cultural Challenges and Perspectives08:00 Building Trust Across Language Barriers10:52 First Job Challenges15:49 "Becoming a Teacher in Busan"16:55 Balancing Leadership and Relationships20:18 Teacher Management Tension Abroad25:10 Teaching Across Cultural Boundaries26:36 Teaching Older and Younger Students31:58 "Guidance and Support at Work"34:10 Workplace as a Classroom37:19 Community Bonds in Busan MemoriesClick here to send me a quick message via FanMailSupport the showThank you so much for listening! I'd love to know what you think and connect. website: simongoode.com email: [email protected]

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• Accidental Mediator Toolbox: Six Key Skills for Navigating Workplace and Personal Conflicts

  In this episode of the Conflict Skills Podcast, host Simon Goode explores the essential skillset for anyone who finds themselves in the role of an "accidental mediator," such as managers or HR professionals dealing with workplace conflict. He breaks down six key areas: self-regulation, de-escalation, empathetic listening, coaching (using the GROW model), assertiveness and boundaries, and creating the conditions for success in conflict resolution. Throughout the episode, Simon shares practical frameworks and tips to help listeners navigate these situations more effectively and encourages feedback on this lecture-style format versus case-study discussions.TIMESTAMPS: 00:00 "Accidental Mediator Conflict Tools"06:59 "Exploring Self and Regulation"11:59 Attention Shapes Mind and Experience17:06 Navigating Conflict and De-escalation25:20 De-escalation Through Empathy & Clarity29:31 Open vs. Closed Questions Explained35:19 "Empathy and Mediation Strategies"38:58 Clarity Through Questions in Conflict46:59 "Positive Confrontation Over Emotions"49:57 Mediation vs. Performance Management Consequences56:03 Setting Conditions for Collaboration59:47 "Accidental Mediator's Key Steps"Click here to send me a quick message via FanMailSupport the showThank you so much for listening! I'd love to know what you think and connect. website: simongoode.com email: [email protected]

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• Managing Gen Z Staff As A Millenial (Gen Y)

  In this episode of the Conflict Skills Podcast, host Simon Goode explores the challenges millennials face when managing Gen Z staff, using a real-life case study to illustrate common issues like communication barriers, differing work norms, and heightened sensitivity to feedback. Simon shares practical conflict resolution strategies, emphasizing the importance of de-escalation, flexible expectations, and understanding generational "cultural differences." He encourages managers to foster collaboration by balancing assertiveness with empathy, and adapting approaches to build trust and resilience in younger teams.TIMESTAMPS: 00:00 Engaging Across Generational Teams07:01 "Power of Diverse Perspectives"08:28 Navigating Norms and Value Conflicts12:56 Managing Stress Through Coaching16:02 Building Trust Through Certainty19:54 Performance Improvement Strategies24:46 "Understanding and Engaging Gen Z"27:34 Building Trust Through Better Listening32:08 "Structured Meetings for Collaboration"36:05 Listening Styles and Management Balance39:55 "Growth Through Challenges"41:23 Conflict Resolution Resources & TrainingClick here to send me a quick message via FanMailSupport the showThank you so much for listening! I'd love to know what you think and connect. website: simongoode.com email: [email protected]

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