Private Club Radio Show

• 472: Turning Your OOO Into Member Engagement w/ Denny Corby

  Holiday season at the club means packed banquet sheets, nonstop member events, and inboxes that will not quit, so let us turn that boring out of office reply into a tiny hospitality win. In this episode, I walk you through a simple way to turn your autoresponder from a dead end into a warm, useful touchpoint that actually drives engagement. You will hear a real world example from my buddy and fellow club pro, Sean Bleyl, whose OOO emails use playful subject lines, personal details, and smart links to feel human and helpful.We talk through easy plug and play ideas for every role at the club. Chefs can drop a seasonal recipe or tease the New Years Eve menu, golf pros can link a winter warm up or holiday scramble registration, and events teams can push a wine dinner or family night with direct RSVP links. Underneath it all is a simple idea, hospitality lives in the little moments. Update that one tiny setting in your inbox and you will set better expectations, get more smiles, and quietly nudge members toward the next best thing at your club.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

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• 471: From Engineering To Club Leadership w/ Curtis Garner, CCM

  Curtis Garner is running a 27 million dollar renovation at Shoal Creek, working out of a cottage office while the clubhouse comes down around him, and still finding ways to keep members happy and staff engaged.In this episode, Curtis, Assistant GM and Director of Operations at Shoal Creek in Birmingham, walks through his path from mechanical engineering student, to hotel bar manager, to cross country move to Idaho, to coming home to Alabama in a senior leadership role.We talk about what it is really like to lead a full property renovation while staying visible and calm, why clubs are a better long game than hotels if you want a life outside work, and how smaller teams can actually accelerate your growth if you are willing to wear a lot of hats.Curtis also shares his work rebuilding the Alabama CMAA chapter and launching student chapters at schools like North Alabama and Auburn, plus his take on why private clubs are a perfect fit for curious, high energy, slightly shiny object brains.If you are in the middle of a project, questioning your next career move, or trying to rebuild community in your chapter, this one will hit home.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

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• 470: Two Tiny Club Moves That Pack a Massive Punch w/ Denny Corby

  What if the most impactful thing your club could do this season… didn’t cost a dime?In this episode of The Private Club Radio Show, host Denny Corby shares two powerful — and surprisingly simple — ways club leaders can make meaningful connections with members during the holidays.It’s not about big budgets or fancy activations. It’s about human moments. Gratitude. Intentional outreach. And yes — asking your staff to take the photo.Inside, you’ll hear:Why Thanksgiving is the perfect time to re-engage quiet or “missing” membersA small hospitality habit that creates big emotional ROI“Miss You Week” — a low-effort, high-impact campaign you can run right nowHow dessert and check-in calls could turn into your club’s most-loved traditionsWhy member memories matter more than your club newsletter ever willWhether you're a GM, department head, or hospitality pro, this episode is a warm reminder that the smallest gestures often go the furthest — especially when paired with purpose.Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

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• 469: Sweetest Gig in Clubs - BTS At Hershey Country Club w/ Kevin O'Brien

  Ever wondered what it’s like to run a private club inside one of the most iconic hospitality brands in the world?In this episode of The Private Club Radio Show, we go behind the scenes with Kevin O’Brien, General Manager of Hershey Country Club, to explore what it takes to lead a club that sits at the intersection of tradition, luxury, and the sweetest brand in America.With over 13 years at Hershey Entertainment & Resorts, Kevin brings a rare perspective on:Leading a private club within a corporate hospitality structureBuilding a culture of internal growth and leadership developmentBalancing guest experience across resort and member expectationsManaging multiple outlets, teams, and operations under one visionWhat makes the Hershey model unique — and what other clubs can learn from itFrom food and beverage to full club operations, Kevin’s journey is a masterclass in consistency, adaptability, and sweet leadership. Follow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

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• 468: Rooted in the Club - Loyalty, Leadership, and Longevity w/ Jennifer Felegy, CCM

  She started as a server. Now she’s the General Manager.In this episode, we sit down with Jennifer Felegy, CCM, General Manager of Lehigh Country Club, to explore what it really takes to build a club career from the ground up.Over her 25+ years in private clubs, Jen has done it all — membership, HR, events, operations, even teaching hospitality students. Her story is one of grit, loyalty, and long-game leadership.We talk about:What it’s like to rise through the ranks at the same clubHow to lead a team that’s watched you grow upBuilding culture, retaining staff, and adapting to change post-COVIDWhat young professionals and future GMs really need to hearAnd the leadership lessons you won’t find in a textbookFollow us on the socials Private Club Radio InstagramPrivate Club Radio Linkedin Denny Corby Instagram Denny Corby Linkedin

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