What if just a few key metrics could uncover thousands of dollars in missed opportunities each month? In this power-packed episode, Michelle is joined by an all-star panel of dental industry experts:
⭐ Teresa Duncan (Odyssey Management)
⭐ Amanda DeMoura (One Wild Brand)
⭐ Lynne Leggett (Victory Dental Management)
⭐ Beverly Wilburn (Dr. Karl Smith)
⭐ Angela Davis Sullivan (Adaptive Dental Solutions)
⭐ Kate Read (EverThrive Oral Surgery Consulting)
Together, they reveal the must-track KPIs that separate thriving practices from struggling ones.
You'll discover:
✅ The hidden impact of missed calls and how they affect production
✅ Why appointment conversion rates matter more than you think
✅ How to measure marketing ROI and stop wasting advertising dollars
✅ The scheduling metrics that maximize efficiency and profitability
✅ Strategies to improve case acceptance and patient follow-through
✅ How AI, automation, and digital tools are transforming practice performance
✅ Team training techniques that drive measurable results
This conversation goes beyond numbers. The panel shares real-world insights on how tracking the right metrics can improve patient experience, strengthen team accountability, and uncover growth opportunities that often go unnoticed.
Whether you're a practice owner, office manager, treatment coordinator, or team leader, this episode will give you practical takeaways you can implement immediately to make smarter business decisions and increase profitability.
🎧 If you've ever wondered which numbers actually matter—and how to use them to grow your practice—this is an episode you won't want to miss.