The Balanced Business Analyst: Stretch goals and The Holistic Approach (feat. Jennie Macdonald)
In this stressbusting BA Brew, special guest and yoga teacher Jennie Macdonald talks to the Brew Crew about how yoga, mindfulness, and something as simple as a breathing technique can foster balance, calm and resilience in your work and home life. Jennie and Ruth recommend the following online Yoga and Mindfulness resources: Yoga with Adriene is a particularly good entry point – well worth subscribing to on YouTube. This includes movement and breathing exercises, and she has multiple 30 day courses where the daily sessions are about 20 minutes long: Yoga With Adriene - YouTube The Mindful app is a great one for walking meditations – it isn’t free but it’s well worth the subscription: A Guided Walking Meditation for Daily Life - Mindful Nalanie Chellaram is a great teacher if people want to get into yoga in its broader sense: Nalanie Chellaram - YouTube FURTHER RESOURCESBA BREWS BA Brew 20: Resilience (feat. Corrine Thomas) BA Brew 30: Confidence (feat. Philippa Thomas) BA Brew 45: Developing Positive Habits and Behaviours ARTICLES Resilience Resources Strengths Spotting - Achieve your goals by leveraging your strengths BOOK REVIEW: Begin with You by Petra Velzeboer Wellbeing in Times of Change By Petra Velzeboer
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21:13
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21:13
Mind The (Service) Gap
Bad service appears to be on the increase… why? Could it be because organisations are forgetting about the needs of the customer or are not sufficiently involving BAs, Service Designers or Business Architects? Debra Paul, Jonathan Hunsley and Mike Williams share a few ‘tales of woe’ and discuss some of their favourite trouble-shooting tools and techniques. Techniques discussed include scenario analysis; business continuity; the ‘Zone of Tolerance’; exploring the voice of the customer; and the POPIT™ technique. FURTHER RESOURCES BOOKS ‘Business Architecture: A Comprehensive Guide’ by Jonathan Hunsley and Debra Paul, is available from the BCS Bookshop. Business Analysis: 123 Essential Tools for Success by James Cadle, Debra Paul, Jonathan Hunsley, Adrian Reed, David Beckham and Paul Turner. Coming in 2026 and available for preorder: Service Design: A practical guide to creating customer centric services by Debra Paul and Jonathan Hunsley ARTICLESThe Rise of the CX Professional | Assist Knowledge Development Putting the Service into Service Design | Assist Knowledge Development COURSESVisit the Free Learning section of Assist’s Learning Zone for a choice of free short courses – with a course dedicated to POPIT™️. AssistKD offers a wide choice of business training. BA BREWSCustomer Experience Analysis Business Service Architecture Business Service Design The BA Tools and Techniques Launch Chat
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25:01
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25:01
Digital Solutions and the Role of the BA (feat. Catherine Plumridge)
Could BAs be the new digital solutions superheroes? This week’s BA Brew, which features special guest Catherine Plumridge, looks at how the skills of BAs plug into digital solutions across every element of the BA Service Framework. Questions addressed in the chat include: Could the BA role in the future embrace the development of digital solutions, using no-code platforms and AI? How does using the POPIT™️ framework enhance digital solutions? In what ways will the BA role evolve? Catherine Plumridge is a BA Leader at Kensington Mortgages and was a key early reviewer of the new BCS Digital Solutions series written by Pete Thompson. Stuart Mullinger and Fiona Kiss worked with Pete Thompson on designing and developing AssistKD’s new BCS Foundation Certificate in Digital Solution Development course. FURTHER RESOURCES BOOKS Defining Digital Solutions Designing Digital Solutions Delivering Digital Solutions ARTICLES AI and the Business Analysis Role COURSES Solution Development Courses DIPLOMAS The BCS International Diploma in Solution Development BA BREWS The AI Brew BA Brew 102: Trilogy Pete: The Digital Solutions Series | Assist Knowledge Development
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26:03
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26:03
Business Analysis and All That Jazz (feat. Dominic Ready and Claire Chaundy)
In this music-themed BA Brew, three piano-playing business analysts identify and draw parallels between business analysis and music, highlighting interesting similarities and connections. Claire Chaundy compares mentoring in music and in business analysis. AssistKD’s Stuart Mullinger discusses BA tools and techniques and the musical standards. And Dominic Ready (who also performs the intro and outro) finds some surprising common ground between performing live and the POPIT™ technique. FURTHER RESOURCESBA BrewsBA Brew 33: BA Skills and How to Develop ThemBA Brew 104: Why BA Techniques are UsefulBooksBusiness Analysis Techniques: 123 Essential Tools for SuccessCoursesBCS Foundation Certificate in Business AnalysisFree Courses and VideosCheck out the free Bitesize Learning Videos in our Learning ZoneTop up your BA skills with free courses, in the ‘Free Learning’ section of our Learning Zone
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29:38
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29:38
Beesiness Analysis – Lessons from the Hive (feat. Mick Brian)
In this week’s BA Brew, Kerry Adams chats to avid beekeepers Mike Williams and Mick Brian about what business analysts can learn from the organisation of a beehive – including how the bees communicate, make decisions, and allocate their resources. Interesting facts include the many different jobs of the worker bees (they don’t just collect pollen) and the intricacies of the ‘waggle dance’. FURTHER RESOURCES BA Brews BA Brew 33: BA Skills and How to Develop ThemBook Business Analysis Techniques: 123 Essential Tools for Success Articles AI Alchemy: Turning Change into Gold] Courses BCS Foundation Certificate in Business AnalysisFree Courses and Learning Videos Check out the free Bitesize Learning Videos in our Learning ZoneTop up your BA skills with free courses, in the ‘Free Resources’ section of our Learning Zone
Our podcast is a chance to tune into our musings on a range of subjects from the use of business analysis tools and techniques to the books we like that are helpful for business change professionals.
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