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Change Happens

EY - Ernst & Young, Jenelle McMaster
Change Happens
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  • Confronting Bias in AI with Tracey Spicer
    Today, we’re stepping into one of the most urgent conversations in tech right now: bias in artificial intelligence.Tracey Spicer AM is a Walkley Award-winning journalist, author, and longtime activist for gender equity. In this episode, she unpacks the unseen biases coded into the technologies we use every day—and what happens when we leave them unchecked. Drawing on years of research for her latest book Man-Made, Tracey explores the ethical challenges and opportunities in AI development, and why we all have a role to play in shaping more equitable outcomes.In this episode, Tracey shares:How gender, race, age, and ability bias are embedded into AI systemsThe real-world impacts of biased tech—from hiring software to image generatorsWhy ‘human in the loop’ systems are critical for ethical AIHow organisations can audit their data, clean up algorithms, and lead responsiblyHost: Jenelle McMaster, Deputy CEO and People & Culture Leader at EYGuest: Tracey Spicer AM, journalist, author, and AI ethics advocate
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  • The Future of Work and The Australian Lifestyle (Part 2)
    If you haven't already, be sure to go back and listen to Part 1 of this episode with renowned social demographer Bernard Salt, where he lays the groundwork for understanding the dynamics at play in our society.  From the housing market to the care economy and labour force participation, Bernard explores the challenges and opportunities ahead, advocating for the smart integration of technology and the critical role of social skills in navigating change.In this bonus deep dive, we’ll further explore the Aged Care sector with Tim Hicks, Executive General Manager of Policy and Advocacy at aged care provider, Bolton Clarke. Host: Jenelle McMaster, Deputy CEO and People & Culture Leader at EYGuests: Tim Hicks, EGM of Policy and Advocacy at Bolton Clarke.Listen now: Apple Podcasts or Spotify or wherever you get your favourite podcasts.
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  • The Future of Work and The Australian Lifestyle with Bernard Salt
    Welcome to Season Six of Change Happens. This season, we're going to explore the forces shaping the future of work. From emerging trends to technological developments, we'll uncover what's changing and how we're adapting. Bernard Salt AM is a leading demographer and futurist who has spent decades analysing the forces shaping society. In this episode, he unpacks the profound demographic and societal shifts post-COVID, introducing the concept of 'peak humanity' and what it means for Australia's future. From the housing market to the care economy and labour force participation, Bernard explores the challenges and opportunities ahead, advocating for the smart integration of technology and the critical role of social skills in navigating change.In this episode, Bernard shares:Why Australia is uniquely positioned to thrive in the era of 'peak humanity'The evolving needs of millennials and baby boomers in the housing marketThe role of technology and automation in solving labour shortagesThe impact of an aging population on healthcare and social servicesWhy he remains optimistic about Australia's resilience and adaptability Host: Jenelle McMaster, Deputy CEO and People & Culture Leader at EYGuests: Bernard Salt AM, author, demographer, futuristand Tim Hicks, EGM of Policy and Advocacy at Bolton Clarke.Listen now: Apple Podcasts or Spotify or wherever you get your favourite podcasts.
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  • Change Happens with Prof. Andrew Wilks - episode 59
    "The moment of discovery, that sense of awe and wonderment, is something I wish every scientist could experience."In this captivating episode, Professor Andrew Wilks takes us on a journey from the council estates of Liverpool to the forefront of molecular cancer biology. A scientist-turned-entrepreneur, Andrew’s career spans the discovery of JAK proteins, founding 12 biotech companies, and achieving the rare trifecta: discovering a protein, developing a therapeutic molecule, and creating a medicine that changes lives.Andrew’s story is one of curiosity, resilience, and unwavering determination to make a difference in cancer research and beyond.In this episode, Andrew shares:The exhilaration of finding something no one else ever has.Managing the emotional highs and lows of scientific breakthroughs.Transitioning from academia to entrepreneurship and the lessons learned along the way.Nurturing young scientists to experience their own "numinous" moments.Host: Jenelle McMaster Deputy CEO Oceania and Markets Leader at EY.Guest: Prof Andrew Wilks Molecular biologist and cancer cell biologistListen now: Apple Podcasts or Spotify or wherever you get your favourite podcasts.
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  • Change Happens with Alice Chun - episode 58
    "Light gives safety, light gives hope, and I can see why children see the magic in it."Alice Min Soo Chun is a humanitarian entrepreneur whose journey began with a simple yet profound idea: light can change lives. From creating origami-inspired solar lights to distributing them in disaster-stricken areas and war zones, Alice’s work has impacted vulnerable communities worldwide. Her innovations were featured on Netflix's Gutsy by Hillary and Chelsea Clinton, showcasing her relentless drive to make a difference.In this episode, Alice shares:The impact of light in preventing violence and providing hope in war zones and disaster areasBringing solar lights to Haiti after the earthquake, and the ripple effects it had globallyHow small steps and a relentless drive to serve have led to global recognitionThe power of beauty, wonder, and awe in igniting hopeAlice’s story is one of perseverance, innovation, and creating change through hope.---This podcast discusses sensitive topics, including sexual assault and suicide. If you'd prefer to skip these sections, they occur at the following times.Sexual assault/Human trafficking: 10:30 min -12.00 mins Injuries endured by children in wartime: 15.40 min and 22:30 minsSuicide: 23 minsIf you need support, please contact Lifeline on 13 11 14 or visit lifeline.org.au.Host: Jenelle McMaster Deputy CEO Oceania and Markets Leader at EY.Guest: Alice Chun Founder and CEO SOLIGHT DESIGN Inc.Listen now: Apple Podcasts or Spotify or wherever you get your favourite podcasts.
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About Change Happens

Few have the ability to tell the human stories of driving change in business like EY Regional Deputy CEO and People and Culture Leader for Oceania, Jenelle McMaster. In the Change Happens podcast series, Jenelle reveals how to apply the unique lessons learned by top leaders, who harness the transformative power of change, to tackle the biggest issues businesses face today. Through story and conversation, Jenelle highlights the importance of workplace culture and how leaders are using technology to address their biggest strategic challenges and drive change.
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