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Coaching Culture with Ben Herring

Ben Herring
Coaching Culture with Ben Herring
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  • Sam Vesty: Inside Finals Week. Joy, Simplicity & Team Culture
    Questions? Text Ben Herring direct.What does championship preparation actually look like? Two days before the European Champions Cup final against Bordeaux, Northampton Saints head coach Sam Vesty pulls back the curtain on his approach to cultivating a winning team culture.The conversation reveals Sam's refreshingly counterintuitive leadership philosophy. Rather than adding pressure during finals week, he focuses on reconnecting players with their childhood joy for rugby, even announcing the team using photos of players as 10-year-olds. "What would your childhood self want?" becomes a powerful reminder to play with freedom rather than fear.Sam challenges numerous rugby traditions, including the sacred "captain's run" before matches: "You spend all week prepping to make decisions under pressure and then take all the pressure away the day before the game." Instead, his team plays tennis, spike ball, and other activities that maintain mental sharpness without draining energy.Most revealing is Sam's approach to mistakes. "I'd rather be decisive and wrong than right" emerges as his team's mantra, emphasizing how hesitation kills performance more than occasional errors. He distinguishes between skill errors (celebrated as learning opportunities) and effort errors (held firmly accountable), creating an environment where players genuinely feel free to express themselves.The conversation explores how Northampton deliberately builds off-field activities that develop the same skills needed on-field – communication, organization, and connection. From surprising teammates at 1AM to having players share "My Life in Five Photos" presentations, these experiences build the authentic relationships that transfer directly to on-field performance.Ready to transform your approach to leadership and team culture? Listen as Sam Vesty reveals the delicate art of balancing technical excellence with the mental freedom that championship performances require.LearnfastappIt gives you real-time insights into how clearly you’re getting your message across. Join the Free Newsletter here: Coaching Culture newsletterCheck out the website: www.coachingculture.com.au LearnfastappIt gives you real-time insights into how clearly you’re getting your message across. Support the show
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  • Paul Galland: The Crusaders Pipeline; Shaping More than Rugby Players
    Questions? Text Ben Herring direct.What does it take to build the most successful rugby talent pipeline in the world? Paul Galland, Head Academy Manager for the Crusaders, pulls back the curtain on the organization that consistently produces more All Blacks than any other in New Zealand.The secret starts with a seemingly simple philosophy: actions over words. When you walk into the Crusaders facility, you experience a culture where genuine care and authentic relationships form the foundation for everything else. Staff don't just instruct—they participate. Leaders don't just direct—they serve. The entire organization rallies around community causes because they understand rugby's power as a platform for something bigger.Galland describes the academy experience as "a theme park" with various emotional rides that players must navigate. "Some go up, you feel crazy, sometimes you want to get off the bloody thing, but it's never linear," he explains. Rather than focusing solely on rugby skills, they begin by building deep personal connections through vulnerability exercises like sharing heroes, hardships, and highlights. This foundation allows for more meaningful coaching later: "If we get to know everyone on a deeper level, then we can have tougher conversations."Most fascinating is their approach to talent identification. Beyond athletic ability, they observe character traits like work ethic ("time on ground"), coachability ("never miss twice"), and genuine application of feedback. Galland emphasizes playing the "infinite game" of development rather than focusing exclusively on finite seasonal outcomes. This philosophy has led to an astounding 80% conversion rate from academy to professional Crusaders.Through personality testing, community engagement, and creating clear pathways while maintaining high standards, the Crusaders have mastered the art of developing not just exceptional rugby players, but exceptional people. Have you considered how these principles might transform your team or organization?LearnfastappIt gives you real-time insights into how clearly you’re getting your message across. Join the Free Newsletter here: Coaching Culture newsletterCheck out the website: www.coachingculture.com.au LearnfastappIt gives you real-time insights into how clearly you’re getting your message across. Support the show
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  • John Mitchell: How Adversity Reshapes Coaching Philosophy
    Questions? Text Ben Herring direct.What happens when a coach who's traversed the globe leading elite teams for nearly three decades opens up about his most profound lessons? John Mitchell, whose remarkable career spans from All Blacks Head Coach to his current role with England's women's national team, reveals the transformative journey that reshaped his entire approach to leadership.Mitchell's philosophy is deceptively simple yet powerful: "Your leadership determines your culture, your culture determines your behavior, and behavior determines results." But arriving at this clarity required a harrowing personal experience. After being tied up with mobile phone wire, stabbed during an attack in South Africa, and witnessing how his outcome-obsessed approach had damaged his personal relationships, Mitchell underwent a complete reinvention of his coaching identity.The conversation explores the stark contrast between Mitchell's early "transactional" days—where players were evaluated solely on their contribution to winning—and his current approach centered on genuine connection. He now prioritizes understanding each player as a person first, recognizing that psychological safety forms the foundation for trust, communication, and ultimately, performance. His admission that "culture is never sitting still" reveals how he constantly realigns team values as players evolve through life experiences, sometimes transforming dramatically in just months.Most compelling is Mitchell's advice for aspiring coaches: study the game obsessively, but balance professional drive with meaningful personal relationships. Connect not just with established veterans but with younger coaches who see things differently. And perhaps most importantly, recognize that the most significant growth often comes through acknowledging mistakes—the forced culture at Western Force, the miscommunication at the Lions—and learning from them rather than repeating them.Ready to transform your approach to leadership, whether in sport or life? Listen as Mitchell shares how creating environments where people feel valued and understood ultimately creates the conditions for sustainable success.LearnfastappIt gives you real-time insights into how clearly you’re getting your message across. Join the Free Newsletter here: Coaching Culture newsletterCheck out the website: www.coachingculture.com.au LearnfastappIt gives you real-time insights into how clearly you’re getting your message across. Support the show
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  • Matt Cockbain: The Head Coach Coaches the Head.
    Questions? Text Ben Herring direct.A masterclass in coaching philosophy with former Wallaby forward Matt Cockbain who unpacks the delicate art and science of building championship cultures across continents. Drawing from 15 years of professional coaching experience spanning Australia, Japan, and international rugby, Cobain shares profound insights about leadership that transcends technical skills."The head coach coaches the head" emerges as a powerful central theme throughout our conversation. Matt reveals how mental preparation forms the cornerwork of elite performance, sharing personal techniques like writing down specific game tasks and action words that helped define his playing career – techniques he now passes on to his athletes. This approach to visualization and mental rehearsal creates resilient competitors prepared to perform under pressure.We explore the fascinating concept of "planting seeds" – a leadership approach where coaches strategically introduce ideas in ways that allow players to feel ownership. Rather than dictating changes, skilled coaches present concepts to key team leaders who then spread these ideas throughout the squad. As Matt explains, "When it's your idea, you're more likely to commit to it."The discussion challenges conventional thinking about team dynamics. While many coaching programs emphasize developing leadership across the entire squad, Matt takes a nuanced view, acknowledging that not every player needs to be a vocal leader. Some contribute best by consistently performing their role, creating the necessary balance between natural leaders and reliable role players.Whether you're coaching elite athletes or developing young talent, this episode offers practical strategies for navigating team dynamics, building mental resilience, and fostering genuine buy-in. Join us for a thoughtful exploration of coaching as both science and art – where preparation meets passion, and leadership meets empathy.Have you used any mental preparation techniques with your team? Share your experience in the comments or reach out on social media – we'd love to hear what works for you!LearnfastappIt gives you real-time insights into how clearly you’re getting your message across. Join the Free Newsletter here: Coaching Culture newsletterCheck out the website: www.coachingculture.com.au LearnfastappIt gives you real-time insights into how clearly you’re getting your message across. Support the show
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  • Mike Ruddock: Culture, Causes, and the 2005 Welsh Legacy
    Questions? Text Ben Herring direct.What turns a group of talented individuals into champions? Mike Ruddock OBE—architect of Wales' historic 2005 Grand Slam—reveals it's about finding a cause worth fighting for.Ruddock takes us on a journey through the essence of team culture, from his early days coaching "super flops" Swansea to international glory. With refreshing honesty, he shares how posting negative press clippings created a siege mentality that transformed underperformers into winners. "If you've got an overarching cause to fight for," Ruddock explains, "that was our focus—and in beating our local rivals, we won the league."The conversation ventures into fascinating territory when Ruddock describes how he leveraged Welsh historical identity to inspire tactical innovation. By studying Owen Glyndwr's guerrilla warfare against larger English forces, he created a game plan based on speed, agility, and surprise—perfectly suited to Welsh players' strengths. These cultural connections went beyond motivation, extending to tactical approaches that helped Wales outmaneuver physically larger opponents.Perhaps most valuable is Ruddock's candid reflection on coaching burnout following his greatest triumph. "It's always haunted me a little bit and I've never quite been as confident in my coaching ever since," he admits. His advice for sustainability? "Find time for yourself so you don't burn out. Don't try to feed everybody. Don't be such a people pleaser." This vulnerability offers powerful lessons about maintaining balance amid the pressures of leadership.Whether you're coaching elite athletes or leading a business team, Ruddock's wisdom translates across domains. By creating shared purpose, honoring identity, selecting people who represent your values, and taking care of yourself, you build cultures capable of extraordinary achievement.Are you building a cause worth fighting for in your team? The lessons from rugby's tribal roots might just transform how you lead.LearnfastappIt gives you real-time insights into how clearly you’re getting your message across. Join the Free Newsletter here: Coaching Culture newsletterCheck out the website: www.coachingculture.com.au LearnfastappIt gives you real-time insights into how clearly you’re getting your message across. Support the show
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About Coaching Culture with Ben Herring

Coaching Culture with Ben Herring is your weekly deep-dive into the often-overlooked “softer skills” of coaching—cultural innovation, communication, empathy, leadership, dealing with stress, and motivation. Each episode features candid conversations with the world’s top international rugby coaches, who share the personal stories and intangible insights behind their winning cultures, and too their biggest failures and learnings from them. This is where X’s and O’s meet heart and soul, empowering coaches at every level to foster authentic connections, inspire their teams, and elevate their own coaching craft. If you believe that the real gold in rugby lies beyond the scoreboard, Coaching Culture is the podcast for you.
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