Guest Episode: Calling Operator — Harry Uffindell
Harry Uffindell is the Chief People Officer at Partly.He’s worn just about every startup hat: founder, growth, bizops, revops, people, culture; you name it. But he ultimately found his calling in the people space.Now, he’s scaling Partly, hiring the world’s top 1% talent, and building a culture where people stay excited about their work a decade in.In today’s episode, we discuss:* Scaling Partly from its first non-technical hire to ~100 employees—and the lessons behind making it the best startup to work for.* Building a company culture that lasts, where 10 years in, you’re still buzzing to show up every day.* Co-founding and selling MeatMail (a food subscription startup) with Dave Booth, the zero-to-one story.* “This is a pretty good V1” — what Tim Ryan taught Harry about quality work and scaling startups globally.* Tilt to Airbnb: From first APAC hire to Country Manager, scaling Tilt, and what it takes to land a global “boots on the ground” role.* A bad-reception phone call that changed everything. How Airbnb’s acquisition of Tilt set Harry on a path to helping make Australia Airbnb’s most penetrated market worldwide before the IPO.* Focus as a superpower. Mastering the art of focus is the most impactful skill an operator can develop.* Learning from the best. How Patti McCord, Reed Hastings (Netflix), and the Collison Brothers (Stripe) are shaping Harry’s playbook as a world-class Chief People Officer.* Angel Investing 101. His advice for operators making their first bets.Listen On:* Apple Podcasts* SpotifyHarry’s Recommended Frameworks, Podcasts & Books:* Books:* Delivering Happiness (people and culture)* No Rules Rules (Netflix culture)* The Hard Thing About Hard Things (gritty leadership)* Amp It Up (high-performance culture)* Powerful by Patty McCord (freedom + responsibility)* Radical Candor (feedback and relationships)* Great by Choice (10x leadership)* How to Win Friends and Influence People* Podcasts:* Acquired, a16z, Founders, Tim Ferriss, Crucible Moments, 20VC.* Frameworks:* The One Thing (goal-setting)* The Quarterly Rhythm That Fuels Growth and High-Performing Teams (includes duplicatable resources/Notion pages)* Eisenhower Matrix (urgent/important prioritization)* Radical Candor (caring personally + challenging directly).* Operators—Future leader/vision:* Patti McCord and Reed Hastings from Netflix (culture)* Patrick Collison and the Stripe brothers (execution)Ones to Watch & Other Folks Mentioned in the Episode:* Pene Barton (CEO at Crimson Global Academy)* Kirsti Grant (Chief People Experience Officer at Auror)* Jamie Beaton (CEO and Co-Founder at Crimson Education)* Dave Booth (Founder in Residence at Blackbird)* Mike Duboe (General Partner at Greylock Partners)* Levi Fawcett (CEO at Partly)* Tim Ryan (Co-Founder and CEO at Atomic8)* Andrew Huynh (GTM Strategy Lead, New Products at Culture Amp)* Dan Brockwell (Co-founder and Head of Program at Earlywork)Find Harry Online:* LinkedIn* Harry’s Newsletter This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.harrysnewsletter.com