HR Coffee Time

Struggling to feel confident when Finance conversations come up at work? Been told you need to be "more commercial" but not sure what that actually means? In this practical episode, Commercial HR Coach Jo Bailey demystifies what it means to be commercial in HR and shares actionable advice to help you speak the language of business with confidence.
You’ll Learn
What "being commercial" actually means (and what it doesn't)
Key financial terms explained: P&L, EBITDA, balance sheet, and cash flow
How to approach setting an HR budget with confidence
Questions to ask when building a strong business case
How to position budget requests so you're more likely to get what you need
Real examples of how to demonstrate commercial thinking in your HR role
The cost of attrition and how to build the business case for retention initiatives

Useful Links From This Episode:
Connect with Fay on LinkedIn
Learn about Fay’s Essential HR Planner
Learn about Fay’s Inspiring HR Leadership Programme
Connect with Jo Bailey on LinkedIn
Visit Jo Bailey’s Website: Financial Empowerment

Recommended Book in This Episode
Excellence in People Analytics: How to Use Workforce Data to Create Business Value, by Jonathan Ferrar & David Green

Other Relevant HR Coffee Time Episodes:
Ep 147: How to Become a Successful Chief People Officer: Insider Insights (with Kanika Mehra) - has a great explanation of storytelling with data
Ep 115: Why Negotiation Skills Can Help Your Career & How to Develop Them (with Simon Duncan)
Ep 158: 3 Simple Ways to Build Business Acumen in Your HR Role

Enjoyed This Episode? Don’t Miss the Next One!
Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
Mentioned in this episode:
Learn More About HR Coffee Time's Sponsor - Personio
Personio

What does it really mean for an HR team to be “strategic” – and how can you make that shift without adding more to your workload?
In this solo episode of HR Coffee Time, Fay explores a practical and accessible way to strengthen your team’s strategic focus: using OKRs – Objectives and Key Results.
If you’ve ever felt pulled between operational demands and the bigger picture, this episode will help you think differently about how HR goals connect to organisational priorities – and how to make that link clearer for your whole team.
Drawing on real examples (including a memorable orange analogy 🍊), Fay breaks down how OKRs can:
Create clarity and accountability
Connect HR activity to business impact
Help team members see how their work contributes to the wider strategy

You’ll come away with three practical ways to use OKRs to strengthen your strategic focus as a team – without overcomplicating things.
Chapters From This Episode
[00:00] Why HR struggles to be strategic
[01:10] What being strategic really means
[02:45] Shaping the future in HR
[03:50] Solving the biggest organisational problem
[04:55] What OKRs are and where they started
[06:10] Understanding objectives using a simple example
[07:40] How HR objectives link to strategy
[08:55] What good key results look like
[10:10] Moving from activity to impact
[11:25] How OKRs support prioritisation
[12:35] Books and next steps for HR leaders
Books Mentioned in This Episode
"Measure What Matters. OKRS - The Simple Idea That Drives 10x Growth" by John Doerr
"Radical Focus: Achieving Your Most Important Goals With Objectives and Key Results" by Christina Wodtke
“Good Strategy/Bad Strategy: The Difference and Why It Matters” by Richard Rumelt
“The Strategy Book: How to Think and Act Strategically to Deliver Outstanding Results” by Max Mckeown

Want to Build Your Strategic Confidence?
If this episode has made you reflect on your own strategic impact, you might enjoy learning more about Fay’s:
Inspiring HR Leadership Programme– designed to help existing and aspiring HR leaders build confidence, credibility and influence
HR Leadership Impact Assessment– a free self-assessment to help you reflect on your strengths and development areas
The Essential HR Planner– created to help HR professionals stay focused on what really matters

Other relevant HR Coffee Time Episodes:
'Operate Strategically' HR Coffee Time Podcast Playlist

Enjoyed This Episode? Don’t Miss the Next One!
Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
Mentioned in this episode:
Learn More About HR Coffee Time's Sponsor - Personio
Personio

Have you ever been told you’re “not strategic enough” after an HR interview – even though you know you are?
In this solo episode of HR Coffee Time, Fay Wallis tackles one of the most frustrating pieces of feedback HR professionals receive when applying for Head of HR, HR Director, Head of People or People Director roles.
In this episode, Fay breaks down what 'being strategic' means in a practical, accessible way and shares three simple but powerful ways to prove you’re strategic in your next HR interview – without sounding corporate or forced.
In this episode, you’ll learn:
What “being strategic” actually means in practice – and why it often feels so vague
How using one specific word can make interview panels see your thinking more clearly
A common mistake HR candidates make when answering interview questions – and how to fix it
How to turn everyday HR examples into clear, strategic stories with business impact
The types of interview questions that signal strategic thinking straight away

Fay also shares practical examples you can adapt for your own interviews, helping you move beyond listing what you’ve done to explaining why it mattered.
Whether you’re actively interviewing or simply want to feel more confident talking about your strategic contribution, this episode will help you articulate your value far more effectively.
Useful Links
Connect with Fay Wallis on LinkedIn
Visit Fay’s Bright Sky HR website
Learn aboutThe Essential HR Planner
Learn about Fay’sInspiring HR leadership development programme

Other relevant HR Coffee Time Episodes
'Operate Strategically' HR Coffee Time Podcast Playlist

Enjoyed This Episode? Don’t Miss the Next One!
Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
Mentioned in this episode:
Learn More About HR Coffee Time's Sponsor - Personio
Personio

Do you ever leave a leadership meeting wishing you’d said something – only to replay it later and think, “Why didn’t I speak up?”
In this solo episode of HR Coffee Time, Fay explores why speaking up in leadership meetings can feel so daunting (even when you know you have something valuable to contribute). She shares practical, realistic ways to build confidence in those moments.
This episode is especially for HR and People professionals who find themselves second-guessing their ideas, worrying about being challenged, or holding back because the meeting feels high-stakes or fast-paced. Drawing on her coaching experience, Fay unpacks strategies to help.
In this episode, you’ll hear:
Why imposter feelings often show up more strongly in leadership meetings – and why that doesnotmean you do not belong there
How your nervous system plays a big role in confidence, and simple ways to feel calmer and more grounded in the moment
Breathing, grounding, and physical techniques you can use before and during meetings
The different kinds of value you bring to leadership conversations – beyond having the “perfect” answer
Why you do not need to be the loudest voice in the room to make an impact
Practical strategies to make speaking up feel more manageable, including:
Setting a small, realistic goal for your contribution
Shaping meetings in advance so you are not waiting for the “right moment”
Using professional phrases that buy you thinking time
How to zoom out and remember that one meeting does not define your credibility
Why confidence grows through familiarity and practice – not by forcing yourself to be someone you are not

Useful Links
Connect with Fay Wallis on LinkedIn
Visit Fay’s website
The Essential HR Planner website
Learn about Fay’sInspiring HR Leadership Programme

Other Relevant HR Coffee Time Episodes
Ep 86: How to stop other people taking credit for your ideas in meetings
Build Your Professional Skills - HR Coffee Time Podcast Playlist

Enjoyed This Episode? Don’t Miss the Next One!
Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
Mentioned in this episode:
Learn More About HR Coffee Time's Sponsor - Personio
Personio

The start of a new year is the perfect moment to pause and think differently about goal setting, especially when you work in HR or a people role where expectations, pressure and emotional load can be high.
In this episode, Fay Wallis shares her Triple Win Framework, a practical way to set goals that help HR and people professionals deliver real organisational impact, build career momentum and protect their wellbeing at the same time.
If you want goals that feel motivating, aligned and supportive of your long-term success, this framework offers a clear place to start.
You’ll Hear about:
The Triple Win Framework explained
Choosing impactful HR goals
Aligning goals to organisational strategy
Career-enhancing skills that matter
Why wellbeing must be a goal

Useful Links
The Build Your Professional Skills Playlist
Connect with Fay Wallis on LinkedIn
Learn About Fay'sInspiring HR Leadership Programme
Learn More AboutThe Essential HR Planner

Enjoyed This Episode? Don’t Miss the Next One!
Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
Mentioned in this episode:
Learn More About HR Coffee Time's Sponsor - Personio
Personio