How to Handle Stakeholder Conflict Without Burning Bridges
We have all disagreed with our nonprofit stakeholders at some point in our careers, but speaking up and sharing that disagreement can feel hard because we tend to want to avoid conflict and not burn any bridges.However, there are times when voicing your disagreement is necessary because it's what's best for the organization and the mission.That's why, in this episode, I'm sharing a 4-step method to disagree with your stakeholders without causing division, along with powerful tips to make these conversations successful.▶️ How to Say "This Isn't a Training Issue" Without Burning Bridges with Your Nonprofit Stakeholders▶️ Key Points:03:02 The importance of having a strong relationship with your stakeholders04:34 When you need to speak up if you disagree06:36 Step 1: Discover07:34 Step 2: Align08:21 Step 3: Compliment09:11 Step 4: Propose11:48 How you can prepare yourself for these conversations13:12 Five things to keep in mind when having these conversationsResources from this episode:Catch up with these episodes to learn how to build a strong relationship with your stakeholders:Episode 134: What It Means to Be a Good Partner in Learning and DevelopmentEpisode 108: 3 Ways to Turn Your Subject Matter Expert into Your Biggest AssetEpisode 54: How Can Learning and Development Teams Work with Subject Matter Experts Without Frustration?Join the Nonprofit Learning and Development Collective Catalyst Tier this November to attend our upcoming group coaching session: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collectiveWas this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇Know anyone who would benefit from this episode? SHARE this with your friends. 🔗Connect with HeatherLinkedIn: Heather BurrightWebsite: skillmastersmarket.comBook an interest call with Heather here. Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization. Let’s create lasting impact through innovative L&D solutions!Produced by Ideablossoms
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How to Market Your Training So People Want to Take it with Hannah Clark
Have you ever created a training only to launch it into the world and be met with crickets?I see this happen often in learning and development. However, I know how hard you work, and I know you're doing good, meaningful work in the nonprofit sector, so I don't want you to release a learning experience and be met with silence.That's why, in this episode, I'm joined by Hannah Clark, Marketing for Learning® expert and strategist, and podcast host. We talk about how you can avoid that silence and how you can create and market your learning so it really resonates with your audience and has the impact it's intended to make.▶️ Avoid the Silence: How to Create and Market Your Learning So It Resonates with Hannah Clark ▶️ Key Points:03:16 Hannah's love for marketing and how she fell into the L&D niche07:39 Why learning experiences fail or fall flat10:02 How to make sure you create learning that resonates17:14 What to do to get your learning experience in front of learners24:27 Copywriting and design: how to use these crucial marketing tactics28:38 Simple tips for when marketing feels overwhelmingResources from this episode:Tune in to Hannah Clark's podcast, Marketing for Learning®, which I love.Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collectiveWas this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇Know anyone who would benefit from this episode? SHARE this with your friends. 🔗Connect with HannahLinkedIn: Hannah ClarkWebsite: maas-marketing.co.ukConnect with HeatherLinkedIn: Heather BurrightWebsite: skillmastersmarket.comBook an interest call with Heather here. Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization. Let’s create lasting impact through innovative L&D solutions!Produced by Ideablossoms
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The Cost of Building the Wrong Training: How Nonprofits Can Avoid Wasting Resources
Creating impactful training programs for nonprofit teams takes more than good intentions; it takes strategy. In this episode of Learning for Good, we’re diving deep into the hidden and high costs of getting training wrong. From budget overruns to burnout, I’m breaking down what nonprofit leaders risk when they don’t start with the right diagnosis—and how to get it right.This conversation is especially critical for leaders focused on nonprofit leadership development, staff training and development, and building a culture of learning that drives mission impact. Whether you're exploring learning and development strategies or already implementing instructional design in nonprofit organizations, this episode gives you a practical lens for avoiding costly missteps.▶️ Key Points:01:52 Training doesn't always work02:31 Wasted resources06:32 Hidden costs08:20 Missed impact09:21 How to ensure you don't build the wrong thingResources from this episode:Catch up with Episode 152: When Training Works and When It Doesn't and Episode 154: Why So Many Trainings Fail.Join the Nonprofit Learning and Development Collective Catalyst Tier before November to attend our group coaching session around solving the right problems with the right solutions: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collectiveWas this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇Know anyone who would benefit from this episode? SHARE this with your friends. 🔗Connect with HeatherLinkedIn: Heather BurrightWebsite: skillmastersmarket.comBook an interest call with Heather here. Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization. Let’s create lasting impact through innovative L&D solutions!Produced by Ideablossoms
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What Executives Really Want from L&D with Danika Mitcham
Sometimes, when we work with nonprofit executive leaders, it's easy to jump to an assumption about what they thought or what they wanted. The problem is that when we act on that, things don't turn out the way either of us expects.I don't want that to be you, so in this episode, I'm having a chat with Danika Mitcham, the Vice President of Supporter Operations at Compassion International. We delve into what nonprofit executives really want from learning and development, their expectations, and what we may be assuming wrong.▶️ What Executives Really Want from L&D with Danika Mitcham ▶️ Key Points:02:49 Lessons that shaped Danika's approach to work and leadership06:43 L&D's critical role in a nonprofit organization's strategy09:25 Why Danika invests in training as a Nonprofit Executive 13:09 Balancing short-term pressures with long-term sustainability16:14 What Danika looks for when she invests in training18:46 The importance of measuring impact and a helpful tip21:12 What L&D teams and executives should know about working togetherResources from this episode:Join the Nonprofit Learning and Development Collective Catalyst Tier before November to attend our group coaching session around solving the right problems with the right solutions: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collectiveWas this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇Know anyone who would benefit from this episode? SHARE this with your friends. 🔗Connect with DanikaLinkedIn: Danika MitchamWebsite: compassion.comConnect with HeatherLinkedIn: Heather BurrightWebsite: skillmastersmarket.comBook an interest call with Heather here. Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization. Let’s create lasting impact through innovative L&D solutions!Produced by Ideablossoms
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Why So Many Trainings Fail
If you are a nonprofit L&D pro, you know how to design learning experiences. You've got the experience. Yet, sometimes the trainings we spend time and money creating don't work.And if you are a nonprofit leader, you want to ensure that what you spend valuable time and resources on works.Over the years, I've spent a lot of time thinking about this issue, and that's why in this episode, we're exploring the reasons why so many trainings fail and how to avoid that outcome, because your mission depends on it.▶️ Why So Many Trainings Fail ▶️ Key Points:01:20 The reality of unsuccessful trainings03:42 #1 Solving the wrong problem06:12 #2 The scope is just too big07:31 #3 Behavior change principles are missing 09:35 #4 The lack of wraparound support10:16 #5 Not actually measuring anything meaningfulResources from this episode:Find the full Workplace Learning Report 2025 here.Catch up with episode 132, Translating Behavior Science into L&D Strategy: Lessons from Top Experts, to avoid reason #3.Join the Nonprofit Learning and Development Collective Catalyst Tier before November to attend our group coaching session on this topic: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collectiveWas this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇Know anyone who would benefit from this episode? SHARE this with your friends. 🔗Connect with HeatherLinkedIn: Heather BurrightWebsite: skillmastersmarket.comBook an interest call with Heather here. Learning for Good is the podcast for nonprofit leaders seeking practical L&D solutions. Hosted by Heather, an experienced consultant, we dive into leadership development, instructional design, change management, and staff management strategies tailored to nonprofit organizations.Discover how to implement impactful learning solutions, foster belonging, and influence senior leaders. Each episode provides the tools you need to confidently navigate high-level conversations and drive meaningful change within your organization. Let’s create lasting impact through innovative L&D solutions!Produced by Ideablossoms
About Learning for Good | L&D Solutions and Leadership Development for Nonprofit Organizations
As nonprofit learning and development leaders, we want a seat at the table. We want to be viewed as true business partners who can help solve problems. We want to create meaningful learning solutions that fit in the flow of work and yield real results for the organization and for the staff.That's why in this podcast, we will not only explore instructional design and leadership development best practices, but we will also explore change management, belonging, and influence - helping you build the case for the solutions your organization needs so you can show up confidently in conversations with other senior leaders, subject matter experts, staff, and partners.If we haven't met yet, I'm Heather, and I’ve been in your shoes. I'm a learning and development consultant and the founder and principal consultant at Skill Masters Market. Before starting Skill Masters Market, I worked for a large national nonprofit where I led learning and development leadership initiatives. I know what it’s like to need to develop your staff quickly and effectively, and to build the relationships and cut through the organizational layers to be successful. With an eye for the larger strategy and the creative design process, I've created hundreds of learning experiences - in-person, self-paced, and virtual classroom - and have worked with dozens of leaders and their staff to help them achieve their organization’s professional development goals. So if you're ready to bust through the barriers and start creating behavior change in your nonprofit, this podcast is for you. Let's dive in. It's Learning for Good. Nonprofit Management | Leadership Training | Leadership Development | Staff Management | Change Management | Instructional Design | Diversity, Equity and InclusionLearn more: www.skillmastersmarket.comConnect with me: www.linkedin.com/in/heather-burrightSchedule a call: https://bit.ly/3GQT6Yg
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