Empowering Retail

Automation can seem like something only the world's largest retailers invest in, but that's no longer the case. In this episode, we sit down with KNAPP to explore how automation and fulfilment technology are helping retailers improve efficiency, increase capacity, and deliver better customer experiences. We'll discuss what types of businesses can benefit most, when retailers should start considering automation, and what the journey looks like.
KNAPP website
Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!  
Join us now

The Christmas trading season can make or break a retailer's year, and getting deliveries right is a key part of delighting customers. In this episode, we're joined by NZ Post to discuss how retailers can prepare for peak season demand, avoid common delivery challenges, and create a smooth customer experience from checkout to doorstep. Whether you sell online, in-store, or both, these practical tips will help you get ahead of the Christmas rush. 
NZ Post website 
Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!  
Join us now

Public holidays can be one of the trickiest areas of employment law for retailers. From working out who should be paid and how much they should receive, to understanding when a day in lieu applies, the rules can be confusing. In this episode, Retail NZ's HR and Business Advisor, Yev Chityan, breaks down the key requirements and shares practical guidance to help retailers meet their obligations with confidence.

Pay-As-You-Go Advice Service
Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!  
Join us now

What happens when a weather event meets an uncertain economy?
El Niño is expected to bring hotter, drier conditions to parts of New Zealand this summer, with potential impacts on agriculture, regional economies, and household costs. But that's only part of the story. Retailers are also navigating ongoing inflation pressures, fuel costs, interest rates, and shifting consumer spending habits.
In this episode of Empowering Retail, Westpac Senior Economist Satish Ranchhod explores how El Niño could influence the economy, what the broader outlook looks like for New Zealand, and the key trends retailers should be watching for in the months ahead.
Westpac website
Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!  
Join us now

Mental health is an important issue for every workplace, and in this episode we're joined by Hon Matt Doocey, Minister for Mental Health and Associate Minister of Health, to discuss the new Business Mental Health Toolkit. Minister Doocey shares why it was created, what's included, and how retailers and business owners can build confidence in supporting team members who may be struggling.
Download the Toolkit here
Retail NZ is the peak body for New Zealand retailers. We’re here to make sure the voice of retailers is heard and help make running a business easier. As a member, you’ll have UNLIMITED access to our Advice Service, resources to save you time and money, plus financial savings with our partners. Start your journey with Retail NZ today!  
Join us now