Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

As telecom infrastructure becomes increasingly software-defined, technology leaders must rethink everything from engineering talent to AI operations and customer experience.

In this episode of Technovation, Peter High speaks with Jake Perlman, Executive Vice President and Chief Technology and Information Officer at Charter Communications, about how one of the nation’s largest connectivity providers is transforming its network into a software-driven platform. Jake shares how Charter is integrating AI, telemetry, predictive analytics, and edge infrastructure to improve operations at scale while enabling faster innovation across the business.

Key highlights include:

Why modern telecom networks increasingly resemble software platforms

How AI is improving technician workflows and predictive operations

Charter’s approach to agile organizational design and engineering culture

The strategic role of edge computing and distributed infrastructure

Why continuous learning has become essential for technology leadership

AI isn’t just a capability, it’s an operating model shift.

In this episode of Technovation, Peter High speaks with Ramana Thumu, CTO of Expedia Group, about how one of the world’s largest travel platforms is embedding AI into the core of how it operates. From AI squads integrated into business units to enterprise-wide AI literacy, Ramana shares how Expedia is aligning culture, processes, and technology to scale AI impact.

They also explore how Expedia is reinventing engineering through AI agents, building a data foundation to power personalization, and reimagining the traveler experience through agentic AI.

Key highlights include:

Embedding AI into business workflows through AI squads

Driving 3–5x productivity gains with AI-native engineering

Building trusted data assets to scale AI innovation

Creating agentic experiences across the travel journey

Managing rapid AI evolution with flexible platform architecture

Retail is no longer about transactions, it’s about designing experiences that create joy.

In this episode of Technovation, Peter High speaks with Prat Vemana, Chief Information and Product Officer at Target, about how one of the world’s largest retailers is redefining customer experience across digital and physical channels.

Prat shares how Target is embedding design into every layer of the organization, leveraging AI to power conversational commerce, and building a unified, multi-channel journey that blends convenience with inspiration.

Key highlights include:

Why Target views itself as “in the business of joy”

How UX is evolving into an enterprise-wide capability

The shift from search and browse to conversational discovery

Building AI-ready data through semantic and contextual layers

Deploying agentic AI to accelerate decision-making at scale

What does it take to turn a portfolio of legacy retail brands into a scalable technology platform?

In this episode of Technovation, Kumar “Kartik” Kartikeya, SVP and Chief Digital and Technology Officer at Catalyst Brands, shares how he is building a shared operating model across data, AI, and customer experience to unlock enterprise value at scale.

Leading technology for a $9B multi-brand retail ecosystem, Kartikeya explains how selective centralization enables faster innovation while preserving brand identity.

Key insights include:

How shared data and AI capabilities drive cross-brand scale

Why “one plus one must equal three” in platform strategy

The role of Consumer 360 in personalization and growth

How AI is improving both employee productivity and customer experience

Why CSAT is the most important KPI

Most enterprises struggle to see beyond their immediate priorities. Toyota built a system to solve that.

In this episode of Technoventure, Ro Gupta, Managing Director of Woven Capital, explains how Toyota uses a “speedboat” venture strategy to identify and act on emerging technologies before they become obvious. Drawing on his experience as both a founder and investor, Ro shares how corporate venture capital can unlock not just financial returns, but strategic foresight.

Key topics include:

The “speedboat” model for enterprise innovation

Inside-out vs. outside-in investment strategy

How Toyota partners with startups at global scale

The future of mobility across AI, energy, and space

Lessons from operating at both startup and enterprise levels