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The Difference

Te Pou
The Difference
Latest episode

11 episodes

  • The Difference

    See people for who they are

    29/04/2026 | 40 mins.
    "See people for who they are."Support work from a cultural lens
    For many tāngata whai ora and whānau, support that is grounded in their own cultural values, worldview, and practices (such as kaupapa Māori and Pacific-led services) can lead to positive experiences and outcomes.
    Join our wonderful guests Janifa Bhamji (Kāhui Tū Kaha) and Lydia Gafoi (Penina Trust), who share their perspectives and insights with host Alexia Black on support work from a cultural lens. An illuminating episode supported by a rich and beautiful kōrero that will inform and inspire you.
    Further resources for episode six - Please visit this link to learn more about support work from a cultural lens.
    Te Pou web page for support workers - Please visit the Te Pou website for information, links, and tips for support workers in mental health and addiction services in Aotearoa NZ.
  • The Difference

    Always do good… and if you can’t – at least learn from it

    15/04/2026 | 42 mins.
    "Always do good… and if you can’t – at least learn from it."Ethics and boundaries
    Ethics, boundaries, shared values, and your organisational policies are there to help you navigate through challenging situations. How do you navigate these difficult moments when they arise in your mahi?
    Join podcast host Alexia Black with guests Josh Monson (Stepping Stone Trust) and Caro Swanson (Te Pou) to discuss this tricky topic, including how values-informed practice helps everyone - including kaimahi, tāngata whai ora and whānau.
    Despite the serious subject, Josh and Caro bring humour and levity to the kōrero, alongside lots of great insights for support workers.
    Further resources for episode five - Please visit this link to learn more about ethics and boundaries for support workers.
    Te Pou web page for support workers - Please visit the Te Pou website for information, links, and tips for support workers in mental health and addiction services in Aotearoa NZ.
  • The Difference

    We need a village

    01/04/2026 | 40 mins.
    "We need a village."Supporting parents
    Many tāngata whai ora accessing mental health, addiction, and other health and social services are parents who look after the wellbeing of their tamariki, while at the same time on their own journeys of hauora through wellbeing challenges.
    In Aotearoa, almost 3 in 5 whānau are single-parent families or couples with children, and between 12 and 18 percent of mothers and 10 percent of fathers experience depression, anxiety, and/or other mental health issues during the prenatal period.
    In this episode, host Alexia Black talks about parental mental health and addiction support work with guests Margaret Vitale (Odyssey) and Bianca Taute (PADA and Health New Zealand | Te Whatu Ora).
    Further resources for episode four - Please visit this link to learn more about parental mental health and addiction support.
    Te Pou web page for support workers - Please visit the Te Pou website for information, links, and tips for support workers in mental health and addiction services in Aotearoa NZ.
  • The Difference

    The job I've always wanted

    18/03/2026 | 37 mins.
    "The job I've always wanted."Peer support workers in EDs
    Visiting emergency departments (EDs) can be an overwhelming experience for people who are experiencing mental distress. Peer support specialists working in EDs can help improve support for people by providing empathetic and compassionate support, de-escalation, and linking people up with community supports.
    Currently, peer support services have been established in eight EDs across Aotearoa.
    Tune in to this episode to hear Dave Snell (Health New Zealand | Te Whatu Ora) and Hamish Bowker (Kites Trust) talk with Alexia Black about how the pilot project is going, and the strengths of having lived experience perspectives in ED settings.
    Further resources for episode three - Please visit this link to learn more about peer support work in emergency departments.
    Te Pou web page for support workers - Please visit the Te Pou website for information, links, and tips for support workers in mental health and addiction services in Aotearoa NZ.
  • The Difference

    They still want to be seen; they still want to be heard

    04/03/2026 | 31 mins.
    They still want to be seen; they still want to be heard.Supporting older people
    Older people have a lifetime of experience and knowledge to share and contribute meaningfully to society. Yet, many older people feel ignored. Mental health challenges and addiction are common among older people but are often under-recognised.
    This episode focuses on supporting older people in the mental health and addiction sector. Join guests Janeta Vasega (Vaka Tautua) and Lanie Palm (Equip) for a heart-felt kōrero with podcast host Alexia Black on how we can value, care for and work alongside older people and their whānau. An essential listen for anyone who works with older people, our taonga.
    Further resources for episode two - Please visit this link to learn more about supporting older people.
    Te Pou web page for support workers - Please visit the Te Pou website for information, links, and tips for support workers in mental health and addiction services in Aotearoa NZ.
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About The Difference
The Difference is a podcast by and for support workers in mental health and addiction in Aotearoa New Zealand. Hosted by Te Pou project lead Alexia Black, this four-episode series dives into the real experiences of support workers, sharing their stories with honesty, heart and humour. Topics include using your lived experience in your mahi, worker wellbeing, and vicarious trauma, leadership, career pathways and workforce retention and the importance of reflective practice. If you work in mental health and addiction services, or are interested in the work support works do, tune in! This podcast series has been created by Te Pou, a national mental health and addiction workforce development agency in Aotearoa New Zealand. Additional resources are available at www.tepou.co.nz/initiatives/strengthening-the-mental-health-and-addiction-support-workforce
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The Difference: Podcasts in Family