UC Today

In this UC Today interview, host Christopher Carey speaks with Loopio CEO Zak Hemraj about Loopio’s latest industry report on the impact of generative AI on the workforce - and one headline stands out: over 80% of teams are now using AI in their workflows, with more than half using it daily. Zak also highlights a surprise trend - financial services and banking, often viewed as cautious adopters, are among the most aggressive in embracing AI, driven in some cases by top-down executive mandates and structured governance.
The conversation explores why “capacity” has become the top challenge even as AI reduces time spent writing, how productivity gains can be offset by rising demand, what separates top performers in how they apply AI beyond first drafts, and what comes next as enterprises push toward agentic AI - alongside growing security and risk concerns.

Kristian McCann speaks with Ryan Holmes, Digital Workspace Solution Architect at New Era Technology, about how 3D visualization is helping enterprises plan AV refreshes with far more confidence than traditional 2D drawings.
Traditional 2D plans can look polished on paper, but they often miss the messy reality of how people actually use meeting rooms. Ryan explains how New Era Technology’s immersive 3D approach helps teams test room layouts, device placement, acoustics, lighting, and camera coverage before a single cable is installed.
Points of discussion include:
See why 2D drawings can hide real-world issues like poor sight lines, weak mic pickup, and glare.
Learn how immersive 3D and virtual reality make AV designs feel like a true-to-scale room clone.
Discover how the platform helps IT, facilities, contractors, and users work from the same visual reference.
Hear how visual-first planning can improve room adoption, reduce redesigns, and boost meeting quality.
If you are planning an AV refresh and want to get it right the first time New Era Technology.
For more Unified Communications & Collaboration Tech News visit UC Today.

Despite billions being spent on AI tools like Microsoft 365 Copilot and Google Workspace, most employees still aren't ready to use them effectively: and it's becoming a productivity problem.

In this interview, JP Gownder, VP and Principal Analyst at Forrester, breaks down the findings from Forrester's second AIQ report: "AIQ 2.0: Employees (Still) Aren't Ready To Succeed With Workforce AI."

JP explains what AIQ, the AI Quotient, actually measures, why the numbers have barely moved year-on-year, and why the gap between AI deployment and employee readiness is actively hurting organisations rather than just slowing them down.

Key topics covered:
🔵 What AIQ is and why it matters for enterprise AI adoption
🔵 Why rolling out tools doesn't automatically build AI skills
🔵 The "abandonment behaviour" undermining productivity gains
🔵 The ethics and responsible AI gap, and what happens when it goes wrong
🔵 What organisations getting this right are doing differently
🔵 Why AI slop is filling inboxes and creating negative productivity
🔵 What leaders should do first if this sounds like their organisation

Whether you're deploying Copilot, Gemini, or any enterprise AI platform, this is essential viewing for IT leaders, HR and L&D professionals, and anyone responsible for making AI investments pay off.

🔔 Subscribe for more AI, UC, and workplace technology insights from UC Today.

For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/

Hybrid work has become the default — and that means the devices, meeting rooms, and collaboration platforms we rely on have to “just work,” every time, for everyone.

In this UC Today Devices & Workspace Tech Roundtable, host Christopher Carey (UC Today) is joined by industry leaders to unpack what’s changing across workplace technology: the rise of AI-powered meeting experiences, how IT teams can scale room management, what “employee experience = customer experience” really means, and why security and identity will matter even more as AI agents enter the workplace.

Topics covered include:
- Designing spaces and workflows for “always hybrid”
- AI in meeting rooms (today’s reality vs. near-future expectations)
- Room reliability, observability, and user experience
- Managing devices and collaboration at scale
- Trust, identity, and security risks (including AI-generated threats)

Watch for practical insights on what workplace and IT leaders should prioritize next.

Kristian McCann sits down with Dima Gutzeit, Founder and CEO of LeapXpert, to explore how enterprises can finally bridge the gap between conversation and execution. As businesses juggle countless communication channels, from Teams and Slack to WhatsApp and iMessage, Dima unpacks why so much valuable insight gets lost and how connecting conversations directly to workflows can redefine enterprise performance.
Modern enterprises are awash with communication data—but most of it never gets used. In this conversation, Dima explains how organizations can extract real value by breaking silos, connecting insights to action, and embedding execution directly within messaging channels.
Key discussion points:
Why enterprise communication data often sits unused — and the hidden risks of “shadow IT.”
How connecting messaging channels closes the gap between decision and execution.
The impact of losing context when workflows live outside communication platforms.
LeapXpert’s new productivity innovations: Signals, Maxen, and Communication Workflows, designed to boost responsiveness and trigger intelligent actions from real-time conversations.
To find out how you can turn your messaging compliance into a competitive advantage, visit LeapXpert.