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UC Today

UC Today
UC Today
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  • Tackling Collaboration Burnout in the Era of UC Complexity
    Are your teams feeling drained by endless virtual meetings and app-switching chaos? In this insightful discussion, UC Today and Tata Communications reveal how UC complexity can silently erode productivity and morale — and what can be done about it.Vivek Kar, Head of Employee Interaction Suite at Tata Communications  breaks down how Tata Communications helps global enterprises simplify and unify their UC ecosystems without forcing a one-size-fits-all solution.Key Takeaways:Beyond meeting fatigue: Understand how “collaboration burnout” stems from fragmented tools and constant context switching.Hidden costs of UC complexity: Explore how IT and employees both pay the price through inefficiencies, siloed data, and inconsistent experiences.Simplified UC management: Learn how Tata Communications acts as a single managed service partner, delivering unified analytics, consistent SLAs, and local compliance in 58+ countries.Seamless, human collaboration: Discover how intelligent meeting rooms and flexible UCaaS models make work effortless, empowering creativity and engagement.
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  • Big UC Update: Gamma - UC Today News
    In this episode, host David Dungay sits down with Will Morey, Managing Director of Channel at Gamma, to go behind the scenes of one of the UK’s most influential channel-first businesses. From his personal journey to Gamma’s evolving product stack and growth into a FTSE-listed giant, Will unpacks the market’s biggest trends, challenges, and opportunities. If you're a channel partner navigating the future of UC, voice security, AI, and data-driven customer engagement, this one’s unmissable.What happens when a channel veteran with 30 years in tech takes the reins at one of the UK’s most successful UC providers? You get vision, clarity, and unapologetic channel advocacy.In this deep dive, Will shares Gamma’s roadmap for empowering partners, the evolution of UC, and why the channel is more vital than ever. With candid insight into AI, product evolution, and partner expectations, this conversation delivers actionable takeaways and plenty of food for thought.- From PBX to UC and beyond – How Gamma’s portfolio helps partners address every customer from 1 to 500+ users.- Channel-first by design – Why Gamma’s ecosystem, go-to-market strategy, and startup mentality still sets it apart.- AI, data, and CX – How Gamma is baking intelligence and analytics into everything, without falling into the “AI hype” trap.- Reseller relevance – Will’s bold prediction: in an AI-driven world, human-led channel expertise is more critical than ever.For more information, visit Gamma: https://gammagroup.co/#UCaaS #Channel #PBX
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  • Big UC Update: LeapXpert - UC Today News
    Join UC Today’s Kristian McCann as he sits down with Dima Gutzeit, Founder and CEO of LeapXpert, for an insightful conversation on the evolution of enterprise communication and where LeapXpert fits into it. Gutzeit reveals how LeapXpert is redefining secure messaging for businesses, blending cutting-edge compliance solutions with the power of AI. Gutzeit pulls back the curtain on LeapXpert’s mission to make modern messaging applications enterprise-ready-without sacrificing compliance or security. Discover how LeapXpert’s unique approach is empowering organizations to embrace platforms like WhatsApp and WeChat while meeting stringent regulatory requirements. Key highlights include:- LeapXpert’s strategy for integrating popular messaging apps into enterprise workflows-securely and compliantly.- The pivotal role of AI in driving communication intelligence and actionable insights.- How LeapXpert’s company culture fuels innovation and rapid response to customer needs.Ready to modernize your organization’s communications? Visit LeapXpert’s website for a demo: https://www.leapxpert.com/Don’t forget to subscribe to UC Today for more exclusive interviews with industry leaders.
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  • Big UC Update: Global Relay
    In this episode of Big UC Update, UC Today’s Head of Content, Susie Harrison, sits down with Sahar Kahani, Chief Product Officer at Global Relay, to explore the company’s unique approach to product development, compliance innovation, and AI-driven transformation in the world of Unified Communications.Discover:- Sahar's inspiring journey from software engineering to CPO- How Global Relay builds technology in-house to stay ahead- Why regulated industries are doubling down on secure, compliant UC tools- The launch of My Archive – a next-gen AI-powered app redefining user access to historical communication data- Global Relay’s stance on cloud independence, AI strategy, and customer-first product designTopics covered include compliance surveillance, off-channel communication risks, user experience design, and market innovation.Perfect for IT leaders, compliance professionals, and UC strategists navigating the challenges of regulated communication environments.Learn why Global Relay is gaining traction as a tech-focused alternative in a landscape dominated by cloud-dependent UC vendors.Watch now and stay informed on the latest tech shaping the future of unified communications.
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  • Dsnty - Why Direct Routing Still Dominates for CSPs
    David Dungay from UC Today is joined by Akshay John, Head of Engineering at Destiny Global Services, to break down one of the hottest topics for cloud service providers today — scaling and future-proofing communications with Microsoft Teams Direct Routing.With Operator Connect, Teams Phone Mobile, and AI-driven capabilities all competing for attention, where does Direct Routing fit in? Akshay brings clarity, explaining how CSPs can still win big by leveraging direct routing’s flexibility, automation, and integration strengths. If you're looking for answers on how CSPs can thrive in today’s complex Teams landscape, this conversation is essential.The battle for Microsoft Teams calling supremacy continues — and Direct Routing still holds major advantages for cloud service providers aiming to scale smartly. Join David Dungay and Akshay John as they explore how CSPs can stay competitive and drive revenue while simplifying complexity. - Direct Routing’s Strategic Advantage: Why it still offers unmatched flexibility for CSPs seeking global scale without heavy infrastructure investment.- AI & Automation Unlocking New Value: How Destiny and CSPs are using automation to slash provisioning times and lower technical barriers.- Opportunities for Smaller CSPs: Tapping into underserved markets and adding Teams phone services to existing IT, licensing, and support relationships.- The Future of Teams Calling: From Direct Routing to Operator Connect and Teams Phone Mobile — Akshay shares predictions for convergence and evolution.
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About UC Today

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.
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