UC Today

In this episode of UC Today, host Kristian McCann sits down with Jim Johnstone, CISO at Yorktel-Kinly, to explore the new realities of AV security in the modern enterprise. As AV systems evolve from isolated room setups to deeply integrated network components, the line between facility tech and IT infrastructure is disappearing. But has security thinking kept pace? 

Johnstone unpacks the transformation of AV systems and why organizations need to elevate their approach from project-based oversight to lifecycle governance.

In this in-depth conversation, you’ll discover:
🔵 How AV’s shift from isolated rooms to connected infrastructure has expanded the security perimeter.
🔵 Why shared ownership among IT, facilities, and security teams is creating blind spots.
🔵 Common overlooked missteps — like stale credentials and unmanaged firmware — that open quiet entry points for attackers.
🔵 How to translate enterprise-grade frameworks (ISO, NIST, CIS Controls) into practical AV security workflows.

Subscribe to UC Today for more expert insights on AV, UC, and workplace technology.

Join Kieran Devlin from UC Today as he sits down with William Rubio, Chief Revenue Officer at CallTower, for a comprehensive "Big UC Update." If you are navigating the complex world of Unified Communications or trying to figure out where AI actually fits into your business strategy, this conversation sets the stage for what’s working in 2026.
In this candid session, Kieran and William explore the "colossal" year CallTower has had and what lies ahead. They move beyond the standard corporate pitch to discuss the "CallTower Dedicated" culture and the specific technologies that are solving real-world headaches for international businesses today.
William breaks down CallTower’s philosophy of "enabling people to connect," highlighting their agnostic approach to the big three - Microsoft, Cisco, and Zoom. The discussion gets specific on new innovations that are changing how employees communicate, shifting from general connectivity to seamless mobile integration.
 
Key discussion points include:
The "Dot Dot Dot" Ecosystem: How CallTower integrates over 30 applications - including CCaaS leaders like Genesys and Five9 - to create a turnkey solution that works identically in Germany, Brazil, or Canada.
Product Innovation: A look at their game-changing WhatsApp integration for Microsoft Teams and the Dual eSIM technology that allows seamless, compliant separation of business and personal calls on a single mobile device.
The AI Reality Check: William discusses the pressure boards are putting on CIOs to "implement AI," and how CallTower is helping clients take a practical, "build the house before the city" approach to avoid failed, massive projects.
Market Outlook: Predictions on the inevitable consolidation of AI startups and the critical need for vendors to fill the education void for end-users.
Connect with CallTower:
Visit CallTower’s website to learn more about their global coverage and "Connect" provisioning platform.

In this UC Today interview, host Kristian McCann sits down with Kath Fidler, HR Consultant at FlexHR, to explore how different generations are embracing — or hesitating about — AI in the workplace. 

Fidler unpacks the generational trends shaping how employees interact with AI, the fears that fuel resistance, and the leadership strategies that can turn hesitation into curiosity.

In this video, you’ll learn:
🔵 How Gen Z, Millennials, Gen X, and Boomers differ in their attitudes toward AI tools
🔵 The top concerns employees have — from job security to ethical and environmental risks
🔵 Why communication and clear AI use policies are vital to building trust and buy-in
🔵 How curiosity and leadership transparency drive successful AI adoption across departments

Subscribe to UC Today for more expert insights into workplace transformation and employee experience.

In this UC Today interview, host Kristian McCann sits down with Kath Fidler, HR Consultant at FlexHR, to explore how different generations are embracing — or hesitating about — AI in the workplace. 

Fidler unpacks the generational trends shaping how employees interact with AI, the fears that fuel resistance, and the leadership strategies that can turn hesitation into curiosity.

In this video, you’ll learn:
🔵 How Gen Z, Millennials, Gen X, and Boomers differ in their attitudes toward AI tools
🔵 The top concerns employees have — from job security to ethical and environmental risks
🔵 Why communication and clear AI use policies are vital to building trust and buy-in
🔵 How curiosity and leadership transparency drive successful AI adoption across departments

Subscribe to UC Today for more expert insights into workplace transformation and employee experience.

Christopher Carey sits down with Oliver Woehler, XR Sales Lead EMEA at Lenovo, and Laura Keresztyén, Sales Associate at Arthur, to unpack what’s changed — and why the timing suddenly feels different. ISE 2026 was packed with partners and customers swarming the demos, and Lenovo is using the show to put a spotlight on a new global partnership that’s designed to make enterprise XR easier to buy, easier to deploy, and easier to justify.
But the real hook is what they’re building on top.
Because nobody is buying headsets “because headsets.” The question buyers keep asking is the same one we heard across ISE this year: what’s the use case, what’s the value, and how fast can we prove it?
Oliver and Laura lean into that tension, and then take the conversation somewhere more interesting — where immersive collaboration stops being a novelty and starts becoming a productivity lever.
Laura shares how Arthur is bringing people and AI into the same virtual workspace, and why the last two years have created what she calls a perfect match between AI and VR. The AI isn’t just a chatbot on the side; it’s showing up as an active participant in the room — shaping agendas, keeping teams on track, organizing ideas, and pushing meetings toward actual next steps.
Then the discussion widens to the “where the ROI lives” territory: training and digital twins. They tease why training is often the quickest win, how personalization changes when AI is in the mix, and why digital twins get far more powerful when you can bring people inside them to walk, annotate, brainstorm, and even interact with complex systems in ways 2D screens can’t match.
If you’re still on the fence about XR at work, this is the interview that will make you rethink what “ready to scale” looks like in 2026.
Catch the full video — before your competitors do.