UC Today

• The Latest News on Microsoft's Work Trend Index, the IDC's Most Recent UC Report, and Avaya Infinity

  Watch on YouTube.In this episode of the Big UC News Show, host David Dungay is joined by co-host Kieran Devlin and a panel of industry thought leaders: Melody Brue, Blair Pleasant, Dom Black, and Zeus Kerravala.Together, they unpack the implications of Microsoft's latest Work Trend Index, which imagines a future built on AI-powered "agentic" organizations. They also delve into IDC’s report showing Microsoft’s UC&C dominance and dissect what Avaya’s new Infinity platform means for enterprise communications. If you're looking to understand where the future of collaboration tech is headed, this episode is essential viewing.The UC space is shifting fast — and this panel of analysts and experts is here to make sense of it all. From Microsoft’s vision of "agent bosses" and AI-first organizations to IDC's latest market share data and Avaya’s next-gen platform, this is a deep dive into the trends shaping tomorrow’s workplace.Key discussion points:Microsoft’s Work Trend Index outlines a future of work driven by agentic AI and frontier firms, introducing metrics like the “human-to-agent ratio.”AI as a co-worker: Experts debate digital labor as an additive force, the coming org chart shakeups, and the skills gap challenge.IDC’s UC&C report reveals Microsoft now represents 45.6% of the market — a dominant position with major implications.Avaya’s Infinity platform sparks debate around innovation, integration, and the brand's next chapter.Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our  X and LinkedIn pages.

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• Big UC Update: 8x8

  What's the future of Unified Communications? Join us for a deep dive with Michelle Paitich, Channel Chief at 8x8, as she shares her expert insights on the evolving UC landscape.Susie Harrison, Head of Content, uncovers the key trends and technologies shaping the industry, including:The growing importance of AI and AI orchestrationThe continued demand for simplicity and integrated platformsThe rise of Omni-channel experiencesThe critical role of trust, security, and complianceThe evolution of partner and operating modelsDiscover how 8x8 is innovating to meet these challenges and empower businesses to deliver exceptional customer experiences.

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• Intermedia - Services are Key to Differentiate with Microsoft Teams

   In this video, UC Today's David Dungay talks with John Tucker, VP of Product at Intermedia, about how Service Providers can enhance their Microsoft Teams offerings.They explore the challenges of delivering a seamless Operator Connect experience, strategies for differentiating Teams services in a competitive market, and how to avoid the "commodity trap" by developing higher-value propositions. 

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• Fixing Hybrid Collaboration: Martello’s Vantage DX for Microsoft Teams & Zoom

  In this episode of UC Today, host Kieran Devlin sits down with Randah McKinnie, VP of Product at Martello, to explore the hybrid collaboration challenges facing today’s organizations and how Martello’s Vantage DX solution is stepping in to solve them. With hybrid work here to stay, companies are increasingly relying on both Microsoft Teams and Zoom to stay connected. But what happens when things go wrong in these mission-critical environments? Randah shares how Martello is delivering much-needed clarity, control, and consistency for IT teams managing collaboration across platforms.With 62% of organizations now using both Teams and Zoom, hybrid collaboration is becoming the norm—but it’s also introducing new headaches for IT departments. In this engaging interview, Martello’s Randah McKinnie walks us through the capabilities of Vantage DX, a powerful monitoring and diagnostics solution purpose-built for multi-platform collaboration environments.Discover how Vantage DX empowers IT teams to:Monitor Teams and Zoom from a single interface—no more juggling admin consoles or mismatched metrics.Proactively troubleshoot with "x-ray vision" into your network, identifying issues before users are affected.Streamline IT operations by reducing training complexity and consolidating toolsets.Deliver exceptional digital experiences through custom alerts, deep diagnostics, and unified reporting.Whether you're a service provider or an enterprise IT leader, this conversation is packed with insights to help you simplify support and enhance collaboration.Next Steps:📌 Find out more here: https://martellotech.com/products/van...📞 Book a live demo with the Martello team to see the platform in action

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• Comms VNext 2025: Key Takeaways with Jabra's Josh Blalock

  Watch on YouTube.UC Today Journalist Kristian McCann sat down with Josh Blalock, Chief Evangelist at Jabra to break down key insights from Comms VNext 2025.In this exclusive interview, Josh Blalock revealed main themes of the conference, and key insights gained from it, including:Industry discussions on AI's evolving capabilities on Microsoft TeamsThe interest in governance strategies addressing security concerns in hybrid work environmentsHow attendees and hosts explored the intricacies on managing complex deploymentsThanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our  X and LinkedIn pages.

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