Agency Business

• #29: How FCB New York Leverages Its Autonomy

  This week on Agency Business, Olivia and Brian speak with Emma Armstrong, CEO of FCB New York and global transformation officer at FCB.Emma shares how FCB’s structure gives local offices real autonomy, and how her newly formalized transformation role helps scale innovation across the network. She reflects on how her team built a strong creative reputation, why agency operations must evolve alongside new pricing models, and how FCB New York has maintained just 10% voluntary turnover for three years running.She also discusses:How AI is reshaping lower-funnel work, but not brand fundamentalsWhy the project-vs-retainer debate misses the bigger pictureThe business case for culture and psychological safetyHer perspective on in-housing, the Oliver model, and evolving client collaborationHow agency leaders should think about succession and structural changePlus, in our weekly news segment, Brian and Olivia discuss:WPP’s appointment of new CEO Cindy Rose, and why the board remains the key power centerWhether Rose’s tech and sales background will help the holding company reverse its trajectoryIf Dentsu’s continued turnover and losses could signal a future divestmentUpdated data from Madison and Wall showing between 2 and 3% growth across top independent agencies despite macro uncertaintySubscribe to the Agency Business newsletter for episode notes and industry analysis every Monday.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

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• #28: What Chase Design Group Built After Losing Its Founder

  This week on Agency Business, Olivia speaks with Chris Lowery, president of Chase Design Group.Chris shares how he helped scale Chase Design Group from a three-person studio in a Silver Lake house into a global design agency with offices in Los Angeles, New York, and the UK. He reflects on the company’s creative roots in music and entertainment, the influence of founder Margo Chase, and how the agency has grown without acquisitions—by planting cultural seeds in new markets through longtime team members.He also describes:What distinguishes design-focused agencies from traditional creative shopsHow Chase maintains brand consistency for clients over decades-long relationshipsWhy the company operates with a flat, “player-coach” leadership structureHow he approached the sudden loss of Margo Chase and led the agency forwardChase’s view on AI, remote work, and where future growth might come from.Plus, in our weekly news segment, Brian joins from Europe to discuss:What the FTC’s restrictions on IPG and Omnicom mean for political and ideological targetingWhether the new decree will harm the open web and brand safety practicesThe fallout from fabricated Cannes Lions case studiesWhat Ogilvy’s shift from a global to regional DEI structure signals about holding company strategy.Subscribe to the Agency Business newsletter.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

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• #27: Building a Multi-Agency Model for Collaboration, With Tim Ringel

  This week on Agency Business, Olivia speaks with Tim Ringel, global CEO and founder of Meet the People. Tim shares how his global performance marketing background and time at IPG informed his vision for Meet the People, an independent agency group now 800 people strong. The company’s pitch? A multi-agency model designed to preserve individual agency cultures while operating under a single P&L and shared equity system. That structure, he says, fosters collaboration without the bureaucracy of traditional holding companies.He also discusses:Why Meet the People keeps acquired agency brands intactHow its tech layer underpins collaboration across creative, media, and commerceThe group’s plan to grow geographically and fill capability gapsWhy they’re building proprietary AI tools in-housePlus, Brian joins in post-Cannes to share his impressions from the festival floor, including:Why he believes AI will lead to more agency jobs, not fewerHow Accenture Song’s latest moves—including the hire of Dimitri Maex—position the firm to build a media practice from scratchWhat the influx of IPG leadership to Accenture may signal in light of merger speculationSubscribe to the Agency Business newsletter.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

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• #26: Tyler Turnbull on FCB, Holding Companies, and the Case for Agency Brands

  Tyler Turnbull, global CEO of FCB, joins co-hosts Olivia Morley and Brian Wieser to talk about what it means to run a global creative network today—and why he’s betting on premium creativity, flexible local leadership, and a new approach to audience planning.Tyler traces his own journey from intern to global CEO, shares how FCB evolved after the DraftFCB merger, and explains why the network empowers its office-level CEOs with operational independence while still supporting global brand clients. He also discusses how the agency integrates strategic media planning earlier in the creative process, and how it’s approaching AI: not just for cost savings, but for expanding creativity and driving business transformation.Plus, Olivia, Brian, and Tyler discuss:The future of holding company brandsInterpublic’s approach to internal competition between FCB and McCannHow political polarization is reshaping brand sentiment, media investment, and the stakes of creative misstepsAnd what Tyler looks for when hiring new CEOs to lead regional agency operationsStick around for our news of the week, including discussion of leadership changes at WPP and Dentsu, and the implications of potential political conditions on an IPG-Omnicom merger.Subscribe to the Agency Business newsletter.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

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• #25: Paramount Drops WPP, Consultancies Consolidate, and Indies Gain Steam

  This week’s episode of Agency Business is a little different—our scheduled guest couldn’t make it, so co-hosts Olivia Morley and Brian Wieser go deep on the biggest news of the week. From sudden account moves to growing competition from consulting firms, we explore what it all means for agencies navigating a rapidly evolving landscape.Subscribe to the Agency Business newsletter.Reach OutAgency Business features agency CEOs and financial decision-makers alongside third party experts including agency pitch consultants. We are always accepting pitches, and are particularly interested in hearing from women and leaders of color.Email us!📩 Brian at [email protected]📩 Olivia at [email protected] Madison and Wall and FusionFront Media on LinkedIn for updates.Explore Our Other Podcasts:📊 The Madison and Wall Podcast – Brian opens up about his latest work — plus crucial economic, financial, and industry trends.🎬 Screen & Sponsor – Olivia & VaynerMedia's Jessie Holder explore how brands are shaping Hollywood.

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